a room service breakfast for two is around one hundred dollars

leaving for an 11am check out room service knocked twice once at 10am another at 10:30am to make sure we were

was very comfortable, room service and buffet was great, but most importantly stuff was very friendly

loved that the property was so conveniently close to universal and offered 24-hour room service, which made our stay incredibly convenient and enjoyable

great room service

hurricane closed pool and room service! housekeeping burnt armani shirt.

we had room service, which was great value as too tired from the parks so didn't eat in the restaurants on

we ordered room service

i did not eat on the property instead we ate at city walk but my boys ordered room service and they loved it so

the hotel staff, from check in to room service to concierge were outstanding

noisy bathroom door and air conditioner in the apartment and room service crew without mask

when we left the room service card on our door it wasn t taken care of, multiple times across several days

was no room service unless you ask for your towels to change they did not change them

they do room service every morning

had no room service, we left a sign to clean the room and upon arrival it was not done

wish there could have been room service for a 5 day stay

from the managers to the waiters and the bar and grill to the room service

better room service. did not receive what i ordered or the order was not made properly

friendly & efficient room service

you can order room service in to go containers

room services and comfy beds

shuttle never came

00 a day parking charge

the pool.

gunshots and more gunshots in the parking lot at 10:30p on friday 7/10

was great the front desk clerk was very nice but the maid came at ten to and said she was doing room service then she went to the front desk and complained at 11 saying i wasn't coming out and i

no room service if you stay less than 5 days. it should reduce to 3 days.

also no room service so no clean towels or room cleanup were provided and the hotel was filthy

needs room service in at least every 3 days

no room service unless you pay extra

thank you for daily room service

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

it was 8am on our check out day and the room service already knocked on our door to clean it.

love that the daily room service is optional too - saves so much energy and

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

breakfast was amazing!!! had room service.

gorgeous hotel, great for universal stay great room service

room service is also reasonably priced and again wonderful staff working there too

the room service meals were so delicious and convenient

excellent room service, friendly reception staff

i wasn't sure if they offered room service, that would be

room service came every day

don't have room service

purposely picked a hotel with room service bc we knew we would be tired from parks all day

swimming pool, comfy bed, great breakfast

they have room service available everyday

was average toiletries were not provided lift had stopped working response from room service was poor but maybe for the cost it was good

had to ask twice to get them to do the room service/cleaning

it was worth it to just pay the parking at universal

it was very nice to have the kitchen with two young kids

trying to order room service, nobody picked up or i was left on hold for a long time

being a pet friendly property and super clean, offering a 24 hours room service, love the buffet breakfast and especially the boat ride to the city walk and the

i got in late and was glad there was 24/7 room service

room service staff had issues delivering orders

in, luggage service attendants, room service, ticket agents and housekeeping were all top notch

room service, did not clean room while we where out saturday morning, had to asked for towels for

second day none ever came to offer room service i had the same towels for 2 days

the second day we didn t get room service

was dirty it's smell real bad had no ice on no floors no room service no one answer the phone no toilet paper no clean towels it had roaches and

was nasty dirty with roaches cigarette buds prostitution pimps drug dealers no room service room never clean sheets never changed it smells from all the filth going on people are

gym was small. no indoor pool. no room service or restaurant.

the room service wasn

that there is no room service

room service didn t work either during my 3 days stay

didn't realize that room service was provided every other day

everything was great except that it seem to be a problem getting room service i spoke the front desk agent 4 times and after all they forgot to do service on sunday

also, no room service

very comfortable and nice bathroom and big room and the room service.

covid-19 policy, room service every third day. could've used fresh towels in between.

room service opened my two rooms around 9am to see if we're in the room without knocking on the

room service and friendly front desk staff

property was beautiful everything was very neat room service came every night and clean up trash in everything nice condition the staff was ok i

great amenities including a pool, onsite room service and bar, and refrigerator in the room

asked for late check out and i got it but room service knock on the door before check and 3 more times in between even after we told her we

great pizza and other meals available at affordable prices and good quality also available as room service

was not used to not having room service and we kept having to pack up our dirty towels and bring them down to get fresh ones

room service is extra charge.

no room

the room service was excellent. bed made every day and also looked neat and clean.

don't do room service unless it's requested and for a fee

room service, people was making noise almost all night next door

also they didn't provide room service for the 4days, 3 night that we were there

room service don't have menu

room setup and room service

pools was clean, room service was superb and security

room service was poor. no cleaning durin 3 days only change towels

room service never refreshed my room, had to call for more towels and they handed me a trash bag to

the room service did not come and get the trash out of the room

room service never had wash rags available

when you call room service no one picks up

friendly and helpful staff. edwin on reception and our room service lady were most efficient.

there should be no charge for room service per day

the room service comes to clean the room at 9am even before you have left for the day.

entering, someone from room service entered without using a key card and the day we were leaving, two people pounded on

they have room service

we ordered room service and it came in 10 mins

breakfast amazing. warm pools, great room service, speedy elevators, great cable tv

of room, trash and room service trays at service elevator next to our room, untouched during our whole stay

there was no hot meal order at breakfast to make omelettes and no room service.

although room service was right on point and what i ordered was exquisite but i was looking for something

ordered room service which was fast, i had the cheese burger which was lovely

staff everything was good room service location

was good, hotel in general was clean, the room clean, we order room service it was good, we got sick and we had to stay one more night, and since it was christmas

the room was consistently clean, and the room service was provided daily

it was clean and nice. i love the room service and amenities.

the location with the park, the food, the room and the pool

hotel exceeded our expectations and we had 2 of the best meals of our 3 week stay at the hotel in bar helios and flora

lovely pool, gym and restaurant

location, nice hotel. bar helios was great.

pool is amazing restaurant also great

has temporarily shut down their restaurant, daily housekeeping and room service

room service was kind of expensive

i didnt like no room service

the room service food was delicious

room service prices are a bit inflated, as are the wine and water in room

no room service, i call to get extra towels and never received

very clean and comfortable, spot on with room service.

room service team are lazy and they don't clean well

rooms were very clean and the staff was very fast when requesting room service

house keeping -no room service

lastly, they are not doing daily room service because of covid

comfy exceptionally clean areas and staff were really helpful we stayed 13 nights had to ask for room service 24hrs in advance but that was fine no issues

room service is not available by phone if you need to request something

i stay 6 days and room service never clean my room

that room service is down but to not give out at least some cleaning products to keep the room cleaned

room service

the room service, test the hotel alarm by 10 in the morning

there was no room service at all, huge downside

needs a better bar and restaurant

the gym is pretty good and the beds are comfortable

there was no room service provided at all. even trash was not cleared during our 3 night stay.

carpet dirty and no one came to the room to offer us any kind of room service

the room service

breakfast was amazing ud83dude0b

it was also great to be walking distance of top golf and many restaurants and attractions in icon park/i-drive

room service took a while longer than expected.

you need to call the front office for room service

the room service was good

also, free parking and breakfast

everything was wonderful great breakfast and room

received a lovely complimentary bottle of champagne & strawberries from john

no room service

couldn't have room service but kinda understand why

room service didn t come at first request

they also did not have room service, we got really hungry at night

was great, the location, the room, that bed was heavenly, the room service was awesome

and staff went above and beyond to help pool area was nice bar/food was good as well room service was closed due to pandemic but the hotel restaurant was open, just had to order and

no room service. .

currently there is no housekeeping/room service due to the pandemic but if you need anything, such as fresh towels, they quickly get

quick room service for my coffee

room was very clean room service did excellent job keeping room cleaned during stay buffet breakfast and staff were

the associates in and outside (parking car, desk service and room service) are friendly, courteous, and are truly people persons, they always have a smile on

i wish you can more channel on local tv and room services to order food

i had no menu for room service. everything else was perfect.

no room service available one day complimentary wi-fi in room