a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

modern - style - design ! parking in front of the room

parking and access smooth, minibar well equipped

comfortable room, outstanding and helpful host, very good breakfast, quiet and relaxing.

a beautiful hotel with nice interiour, a great pool area to relax, very good breakfast and the best: very friendly hotel personnel

as a bonus the staff was super nice and friendly there is an ev charger on the parking lot if

valley on one of the days, and driving into the city was less than 10 mins

swim in pool lovely before our drive south

room service was not the best on tuesday 26th

a little bit out of town, need to get a cab everywhere. room service poor selection and quality.

very good and rich room service

there is no room service, no coffee machine in the room, the decor is super basic and lightning is from ikea

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

food was good, was nice to have 24h room service

room service comes with an extra charge, every time you order something to be honest this is

there could be a few more drinks in the room fridge, when needed we just called room service

location amazing, staff fantastic from reception, to room service and poolside

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

very friendly staff, tasty breakfast, clean, fast wifi, very comfortable stay.

good breakfast, near tram station, near shopping mall, good wifi

location, cleanliness and breakfast

the breakfast could be better you should have more contact with the guests

new! good location. nice view from the restaurant/ bar on the top floor

all areas were clean with daily room service

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

the breakfast had a large selection of choices from yogurt, bread, buns, cold cuts, fruit, different

the breakfast looked very basic at first, but in the end i ate my fill and it turned out that all the

the breakfast was great and the room bigger than we expected

big rooms very comfortable bed good location , the pool is very good to relax

the pool was a great relaxing touch

just an advisement- not a place to stay if you are limited in walking up stairs or steps and the pool was very slippery getting as we witnessed two separate people slip on the steps getting in and

oom, restaurant, spa, pool outdoor and indoor ) perfect breakfast helpful

only improvement would be to provide a swim pool cap for the indoor pool.

clean wifi is working perfect 1 minute to the campanha train station and metro the prices are very

wifi was not password protected and dropped out more often than not

vibe . drinks at bar after 1am .understated . good staff . you got it just sweet

bar and breakfast available on site

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

if i was being critical, perhaps tea and coffee making facilities in the room

some additional vegetarian options for the room service and the restaurant would be appreciated.

as we didn t have breakfast included in our stay, the only way to order coffee was from the room service menu which wasn t available till 11am which wasn t ideal

room service food was poor quality - we had the burger which was not enjoyable

food on the room service menu is not very good 2 free bottles of water would be nice

the breakfast was good, there were oranges every morning so you can have fresh juice

wifi was very intermittent. our room was quite small.

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two bikes

breakfast was all fresh with a good variety

wifi quality was medium

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

room service (dinner) was of very good quality (-)small things for room service (-)room service menu limited (the wine bar has a better menu) (-)small choice of room service. (-) room service menu was a bit weird

from the pool, you can take in the sites and watch people and the city train as it crosses the bridge

the location of the pool, i wouldt want to swim in there with no privacy from the hoards of people on the bridge

the gym was very small and i would have liked a sauna or steam room.

gym - small and not well equipped swimming pool could have been amazing with some renovation

staff - professional

however we wanted a night in after a long day so we ordered room service instead and the same food we would have had in the bar appeared in 15 minutes

clean with breakfast and room service

mething we never do) for dessert

affordable room service

i loved that they had room service as i wasn't feeling very well when i first arrived

we did not have breakfast at the hotel but we ordered room service one night and food was delicious

food and drink quite expensive. ordered room service one evening which took over an hour.

small gym

pool and gym were too small.

staff, wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

small shower, bad wifi

we had the room service for cleaning come everyday to change the sheets and towels, which was great

bed very comfy, wonderful breakfast.

we had to do an early check out before breakfast started officially and the staff left us a

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

the breakfast was done so elegantly in a wonderful dining room

i did not receive the bar code foe the menu of room

clean as a whistle ud83dude17 room service amazing

our stay we had dinner, room service, and evening drinks by the fireplace

room service

room service was a bit of a disaster

one night we had room service and the food was also tasty

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

excellent breakfast and nice options for lunch or dinner

breakfast was very good and the bar staff exceptional

wifi was great for working

the room design is simple, modern; very comfortable bed, ac, wifi working very well, large bathroom

the wifi signal was weak.

breakfast is amazing

hope i can go back with my grown kids someday

room service was fast

good room service food

room service was quick and responsive even in english 4

room service/restaurant pricey by local standards

room service reasonably priced

breakfast, dinner, the bar and the staff, room service all lovely

the spa is great

best part for us was the access to a spa and pool

pool hours - it should be open in the afternoon for kids as well

my husband and i had a massage in the spa, the spa is beautiful and the therapists were so lovely and welcoming and went above and beyond

reception staff are helpful. room service is good. the room is stylish.

- ordered room service for breakfast and my order was all wrong

room service had to be reminded to provide soap

room service

at their restaurant is quite limited as well as room service items

no coffee maker, no room service, no iron and board, no toiletries like tissues and body lotion, no drinking water or

not able to order room service, nobody answered phone

hotel is well located, it has amenities, such as pool, spa, room service and restaurant

didn't like that for everything i needed, i had to go through reception or room service

in room didn't work for room service and location was about 15 mins cab from the main part

friendly staff and a nice little coffee bar right next door, ideal for breakfast

room was so clean and with a lot of facilities,such as frigobar, cable tv, hairdryer ,kettle with a mini bar and a wonderful wi fi

location. walking distance to tourist spots. clean toilet. allowed early check in upon request.

helpful and kind always , downstairs the cafe has all your breakfast, needs , there is also a bar and tv room in the hotel

nice staff, comfortable room size, good to have a nice bar at the ground floor

wifi was fast inside the room

close walking distance to shops and the city. wifi was good. full use of kitchen.

there is a lovely terrace and a clean kitchen

maybe the kitchen could have been better equipped, but it's a stretch

the room was very spacious and comfortable, along with the kitchen

central location nice staff and room service great price - value ratio

it does offer everything you need plus free wifi

the room was spacious, clean and comfortable. good wifi and good supply of water.

the rooms were clean and comfortable. breakfast was good with lots of fresh options.

breakfast room is a bit dark so we declined it

great breakfast, very clean room, everyday room service, close to everything.

the hotel has a small gym, super friendly & helpful staff

bar was well priced

wifi was iffy at night. it did work at the end.

no wifi on the 5th floor

comida do room service fraca

the room service was not great, with poor hoovering

not ok: door stops broken, water outlet in bath tub leaking, telephone in room broken, app for room service not running

food was delicious - had room service lunch - amazing room service menu; breakfast was fab; evening meal was superb - i had

location, tasty and quick room service meals, and nearby car park.

the view from our room and room service

in was very slow front desk pretty incompetent breakfast poor with poor service room service very

room service very limited

room service needs an improvement and that was the only minor side; more choice, and not overdone

room service and minibar options can be improved

; 4) clean, thick, white

d not grey :)) towels and bedclothes and adequate room service; 5) very polite and helpful personnel

24/7 room service

ecial thanks to that girl who assisted us

breakfast is poor

good breakfast, and fantastic food from room service as well

a big issue but room service didn t replace items in the refreshment area and had to request them from reception

convenient place, near to the scenic spots and bus station. nice room service for food.

dose 3) room cleaning is done around 17:00 4) no proper tea pots for breakfast 5) food quality of room service is mediocre and the delivery is over 1 hour 6) the advertised 6/f bar terrace had no

the so called room service

location, room service

would have been better if the hotel had internet, it had great wifi but the wifi was rarely if ever connected to the internet, i'm not sure what you do with such

wifi very slow.

great location. easy access, good wifi, very helpful staff.

wifi was uneven in the room and in the hotel. ranged from excellent to unusable.

was told that in room service menu appears in the tv

room service was great

room service is 24/7

breakfast was excellent

breakfast with plenty of options

the breakfast is a la carte but you can order as much as you want and the quality of the food and

breakfast had a very nice variety of options and the dining room staff was creative by offering

breakfast was exceptional. healthy options. great staff.

ont desk, breakfast, dinner, housekeeping): - kindness, high professionalism, dedication, enthusiasm and

and above all the awsome team

staff were very helpful, room service was occasionally later in day when we returned room was very good size, all that

room service needs to be taken care of

room service - bathroom not fully comfortable

no more towels in spa, room service wrong or late, etc) which we found not acceptable for a 5 star hotel

rude staff - no proper room service - lacked basic food items for room service

wifi don't works well

good wifi

wifi only worked in the bathroom and not the bedroom

good location and spotless - good wifi

wifi was not always working properly.

ac default during absence at 18 celsius set by room service when previously turned off by guests

the in-house dona maria restaurant room service gets extremely busy and delays orders on a friday evening

room service horrible snacks at bar not fresh

the room was excellent with plenty of space for our bags and belongings, the room service was also top grade with staff checking if all was ok several times a day

i phoned down for some and was told i would have to pay a room service charge for a tiny bit of milk

great value, great facilities, pool, room service, great room facilities, great staff

room service is great, the food is delivered to the room fast and is tasty and not expensive

the food

the room service menu was not up to date

staff, delicious room service menu, and gym, pool and sauna made for a really relaxed break

location and room service

room service - from the downstairs cafe - lots of items were unavailable and also it was quite a

breakfast room service

where you can text the reception for any request like booking a table or ordering taxi and room service

the location was great. daily room service. staff was very helpful.

negative comment, i got a pork sandwich and chocolate fondant as room service, both were super dry and bland

very helpful staff, room service

coffee making - we requested some milk and were charged 5 - still not sure if this was for the room service or the actual milk but either is ridiculous

but there were no smaller less expensive options other than room service

but room service was great & even warmed up the milk we asked for, for our coffee

helpful room service

our phone in the room was not working so i went down in my pyjama's to order room service at reception

your phone near the bed; they do not replace the water in the minibar - it you order it with room service, there is an extra cost of 3 everytime they go to your room

d it as room service)

really love the room design and room service

many very good restaurants, bars, bakeries and delis near by

really lovely to have a bar area/lounge for our group to meet in before heading off out.

good range for breakfast

great staff, very clean, very comfy bed, yummy breakfast

the room was beautiful and spacious, and the hotel has a lovely dining area where breakfast was also good