parking and access smooth, minibar well equipped

modern - style - design ! parking in front of the room

spacious and comfortable room. good sized shower. free parking.

good gym, good pool, nice staff!

friendly staff, clean and modern. fabulous breakfast!

breakfast was good as well

tub was luke warm, gym was unusable and took over an hour and a half for food to be served in the

hotel was low capacity in april so restaurant wasn't open and no spa services and no room service as advertised

the room service where a little bit late.

are excellent, from the room service to reception and breakfast room, everyone is polite and welcoming

there wasn t much selection when ordering room service

of the staff could have had a better grasp of the english language as on one occasion, we ordered room service and the order was wrong

it was really close to the beach and the city center. breakfast was good enough.

we were leaving at six so they opened the breakfast up for us 2 1/2 hours earlier

only thing was not have a trop service for the breakfast

location all the basics free wifi tv with many channels balcony desk to work from quick

location was perfect . it was near the train station and casino and beach

the breakfast is amazing, everything is made from scratch and super delicious

need to to be aware that breakfast only starts at 8

the food is delicious and breakfast is cooked to your desire

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

facilties like wifi, towels etc

the property includes pool area, bunch of benches and small places to eat, free parking, and a little waterfall from the mountains

host was amazing and breakfast was great. tons to do at the location.

breakfast was very satisfying

the pool area could be slightly improved.

my room had big plate glass windows looking out on the pool and garden area

breakfast was great ,staff were so polite and always ready to help

was next door, with great food and good value, but i didn't see that the hotel bar was open at any point

almost no reception to the wifi in the room

breakfast started to late though

great breakfast

plenty of free public parking just in front of the hotel

parking was very good , outside front of

pool and jacuzzi were a bit cold.

swimming pool room was good

easy parking in front

wifi in the room did not work in any of our devices and the front desk staff was not able to solve

wifi bedding location

free parking but the highlight was breakfast buffet with a very nice view from 10th floor

i was especially impressed with the breakfast on the 10th floor the view was just amazing ud83dude0d and the staff were very

i can recommend half board and the bar prices are not excessive

great place, everything clean and the breakfast was also good.

nice location, nice staff, nice breakfast. very clean. a very good option in this town.

the breakfast was verry consistant and you had the possibility to choose from diverent tipes of food

breakfast is also a bonus

wifi is also fast and password protected

all areas were clean with daily room service

the wifi didn t work in the bedroom, this was very disappointing as l had work to do.

i booked a room without breakfast included but then decided to try and was worth it

breakfast is excellent, the service also

breakfast here was a perfect start of our day

all-included breakfast buffet with made to order eggs and bacon was fabulous

the food at the restaurant was excellent, the outdoor bar a nice touch, and the rooms were sparkling

the included breakfast was a nice blend of serve-yourself and a menu of cooked-to-order options

excellent parking

dinners were very good, breakfast was a little lacking in comparison to some other hotels in the area

the indoor heated pool was warm and the area modern decor was very posh

just an advisement- not a place to stay if you are limited in walking up stairs or steps and the pool was very slippery getting as we witnessed two separate people slip on the steps getting in and

great breakfast

the breakfast is amazing , staff the best ever , hotel with a lot of luxury

after a long day walking around, the spa and indoor pool were brilliant

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

there is no room service, no coffee machine in the room, the decor is super basic and lightning is from ikea

we ordered from the room service but it got cold until it reached us

room service was not the best on tuesday 26th

a little bit out of town, need to get a cab everywhere. room service poor selection and quality.

breakfast, dinner, the bar and the staff, room service all lovely

were a lot of small children at the swimming pool which makes it a noisy area

and location of the room, the quality of the beds, the shower facilities and linens; we used the gym, the indoor and outdoor pools, and enjoyed breakfast at the hotel

though pool is a little cold) but you have to pre-book

the positive: the view, clean facilities, beautiful room and very friendly staff at the bar

room service comes with an extra charge, every time you order something to be honest this is

on the one night we did decide to dine i'm the hotel, we ordered room service

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

much for accommodating hotel guests first) but we can order a room service

the warm welcome , good food at the pool and room service , good breakfast plenty of varienty and very fresh food

rude staff - no proper room service - lacked basic food items for room service

staff were very helpful, room service was occasionally later in day when we returned room was very good size, all that

room service needs to be taken care of

room service - bathroom not fully comfortable

no more towels in spa, room service wrong or late, etc) which we found not acceptable for a 5 star hotel

room service (dinner) was of very good quality (-)small things for room service (-)room service menu limited (the wine bar has a better menu) (-)small choice of room service. (-) room service menu was a bit weird

location is great and pool is lovely

the location of the pool, i wouldt want to swim in there with no privacy from the hoards of people on the bridge

great value for money, breakfast was very good, terrace and panorama wine bar are amazing!

location and the bar with the pool.

the in-house dona maria restaurant room service gets extremely busy and delays orders on a friday evening

room service appallingly slow and disinterested

room service horrible snacks at bar not fresh

the room was excellent with plenty of space for our bags and belongings, the room service was also top grade with staff checking if all was ok several times a day

ac default during absence at 18 celsius set by room service when previously turned off by guests

lite, always ready with suggestions, excellent service - desk and room service)

staff - professional

service and food was excellent here - unusual and fantastic we were able to order room service here and being tired from the trip it was a welcome opportunity to have this comfort -

the only think i could think of was the room service menu. it was more limited than most hotels.

felt like getting room service

spacious room with a spa bath and a private outdoor space

excellent room, lovely staff. great location to explore porto from. spa bath was excellent.

style, very clean, all necessities provided, jacuzzi in the room a nice touch, breakfast excellent and mainly the host pedro was very friendly, helpful and attentive

with spacious rooms and private parking, complimentary coffee in the room, very welcoming owners

bed with no additional charge - clean modern rooms designed with taste - service - gated parking

neverthess, room service provided us with warm milk free of charge every

room service and minibar options can be improved

room service very limited

room service needs an improvement and that was the only minor side; more choice, and not overdone

in was very slow front desk pretty incompetent breakfast poor with poor service room service very

location, room service

reception staff, late check out, able to leave luggage and pick up after check out

wifi coverage was weak in the room.

great location. easy access, good wifi, very helpful staff.

excellent late check out of midday and the fact you could leave your cases for a few hours staff very

breakfast was exceptional. healthy options. great staff.

breakfast had a very nice variety of options and the dining room staff was creative by offering

every things room verynice all staffs are very welcome breakfast very good

and above all the awsome team

great location, staff very helpful, excellent breakfast with great choice.

coffee making - we requested some milk and were charged 5 - still not sure if this was for the room service or the actual milk but either is ridiculous

desk did not answer the phones at all, neither did room service

negative comment, i got a pork sandwich and chocolate fondant as room service, both were super dry and bland

breakfast very good. room service food less so.

very helpful staff, room service

location and room service

breakfast room service

where you can text the reception for any request like booking a table or ordering taxi and room service

the location was great. daily room service. staff was very helpful.

room service - from the downstairs cafe - lots of items were unavailable and also it was quite a

i loved that they had room service as i wasn't feeling very well when i first arrived

we did not have breakfast at the hotel but we ordered room service one night and food was delicious

food and drink quite expensive. ordered room service one evening which took over an hour.

hotel is pretty new, good facilities, nice gym, very good breakfast

pool and gym were too small.

rooms very cleaned , breakfast really good , the same goes for the position

for breakfast maybe a coffee machine maybe better it goes too strong in a flask jug

and the rooms and breakfast was very nice

the breakfast was good, there were oranges every morning so you can have fresh juice

hotel personnel was amazing, their hospitality was over expectations: reception, breakfast, room cleaning, everything was really professional

it was very comfortable: huge bed, double shower, room service at any time and food was very correct for a very reasonable price

were staying in the most basic bedroom and had breakfast there

breakfast was good thanks.

entry and exit to complex, room not cleaned every day,locked gate and front door, forgot to bring breakfast, bedroom wall with highly sexually suggestive and offensive photo, rooms by the hour

in the room breakfast at your request is very convenient

wifi

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

wifi works in front of front desk only and air conditioner doesn't work either

small shower, bad wifi

staff, wifi

if i was being critical, perhaps tea and coffee making facilities in the room

they also stopped room service for restaurant meals but allowed snack food orders to the end of my stay

as we didn t have breakfast included in our stay, the only way to order coffee was from the room service menu which wasn t available till 11am which wasn t ideal

food on the room service menu is not very good 2 free bottles of water would be nice

room service / breakfast was also very good

room service was a bit of a disaster

i did not receive the bar code foe the menu of room

room service

our stay we had dinner, room service, and evening drinks by the fireplace

i had asked for the avo toast from the room service menu for breakfast but it wasn t available on both mornings the spa is disappointing

we had the room service for cleaning come everyday to change the sheets and towels, which was great

i would like to have had space in my stomach for a second breakfast :)

breakfast each morning was delicious, the croissants and pastries were so fresh

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

such old world charm, wonderful staff, elaborate breakfast

room service was great

was told that in room service menu appears in the tv

room service is 24/7

breakfast is great

the rooms were comfortable and beautiful, breakfast was lovely and the most important part was the wonderful staff

reception staff spoke english and free wifi

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

bar and breakfast available on site

nice environment in cafe / bar area

wifi worked well

one night we had room service and the food was also tasty

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

breakfast was diverse, featuring high-quality products

breakfast was very good and the bar staff exceptional

wished they had better room service

comfy bed. room service.

they charged 10 euros for room service to bring some drinks to our room

to be a 4 star hotel there is a lots of things missing , mainly room service

daily room service, and a great view from our window

reception staff are helpful. room service is good. the room is stylish.

at their restaurant is quite limited as well as room service items

- ordered room service for breakfast and my order was all wrong

room service

room service had to be reminded to provide soap

breakfast was delicious and offered a great variety each morning

wifi strength was not great and kept disconnecting from my devices

wifi was just fine

breakfast is amazing

hope i can go back with my grown kids someday

had some laundry done and yeah it was a little expensive but they did an immaculate job

we appreciated all the little details: the breakfast bar included all sorts of extras like fresh herbs & spices for tea and seeds and nuts

we would recommend for older kids and adults who are able to climb stairs easily

their breakfast is the prettiest i ve seen, so beautifully presented

breakfast was exceptional also, with lots of selection and brilliant service

good room service food

room service was fast

room service reasonably priced

there needs to be more room service choices

small thing to note

the room service menu is very limited

we asked about room service and eating together as a family in the lobby

room service food was not too good and very limited in the choice and the time of service, which

free water offered in the room, i had to ask for extra water at night, and they charged me for room service

arrival at the reception to the wonderful breakfast buffet and the very thoughtful and friendly room service just until the checkout, we had always the feeling of being welcome

good affordable room service for when we felt too lazy to go out in the rain

comida do room service fraca

the room service was not great, with poor hoovering

- the breakfast / dining room was really quite small and noisy and for that reason we either had room service or ate elsewhere

food was delicious - had room service lunch - amazing room service menu; breakfast was fab; evening meal was superb - i had

the so called room service

convenient place, near to the scenic spots and bus station. nice room service for food.

dose 3) room cleaning is done around 17:00 4) no proper tea pots for breakfast 5) food quality of room service is mediocre and the delivery is over 1 hour 6) the advertised 6/f bar terrace had no

a big issue but room service didn t replace items in the refreshment area and had to request them from reception

good breakfast, and fantastic food from room service as well