kids really enjoyed the pool and the complimentary

very nice, loved the pool!!

i got a room right off the pool which was a really nice pool

also, the pool is a great feature to this hotel

tropical courtyard with a beautiful pool

no other food or alcoholic drinks available on site, we had to order in a pizza, we also missed breakfast as we were leaving early not recommended for adults without children

room, great breakfast, low cost, with the water park included

room, great breakfast, low cost, with the water park included

maintained - fun if you have kids and they want to swim in a cartoon design area we were older traveling folks just wanted to be

free breakfast lots of parking spots water park friendly stuff

parking that has day and night security

friendly staff, hot shower, comfy bed, nice swimming pool, across the street from dominos who make a good deluxe pizza called the dominator, not far

it isn t a touristy area (which is nice), although sumidero canyon is pretty spectacular, good wifi, decent cable tv on a flat screen if you need to catch up on espn sports back home or brush up (+) great wifi connection (+) it's quiet so you get a good rest, free drinking water, cable tv, excellent wifi and hot water (+) wifi strong everywhere (+) clean room, good wifi, tasty buffet breakfast at nearby restaurant with special price for hotel guests (-)the wifi sucks. (-)air conditioning too loud window type, wifi did not work (-)wifi connection was very weak and there was a big group of guests that took over the swimming pool (-) the wifi was not available in the room

friendly staff, nice pool area, nice and clean room, nice bathroom easy parking close to room.

there is parking inside the installations and the area is very safe

the room service

staff yelling in the corridor and our room had a view of the parking lot when clearly there was availability for something

breakfast is excelent

extra towels a problem for extra blankets they charge so much and give so little not even free breakfast no not

loved that it has a playground for kids

the pool area is nice and the food and service in the dining room is good

very family friendly, the pool was very nice and clean, the restaurant staff was the nicest.

it sounded like they were down by the pool area and outside our room

parking was convenient, free and had a 24/hour security guard

the pool

breakfast (pricy, but good), sizeable room and comfortable albeit a bit outdated, the pool, fast room service (+)room service! (+)room and hotel was fine but the food including room service ruined you receiving a positive response

everythink was great eccept the jaccuzi and pool been cold

parking available on premise.

loved the pool

the hotel offers free parking and the pool is very nice

cozy room, comfortable beds, good parking, good bathroom, good wifi.

nice rooms. very comfortable. good location. great pool

for vegetarians, dodgy water quality, loud environment outside room, no laundry service, small pool and sitting

they have an excellent wifi speed. able to take virtual meetings without issues.

they are remodeling. the pool is closed.

room service was awful.

security guards are awful specially the manager from security also room service takes like 2 hrs to take you the food

wifi works very fast and room service is very affordable and tasty

the gym is good for a hotel in mexico

the other pool would ve also been good for kids had it been clean

wifi was quite good

no wifi in the room, dark with lots of mosquitoes and road noise

nice location. it has a great pool and service. a lot of restaurants nearby.

we never found the swimming pool

boy had better english than rest of the stuff taken together pool was unused for some longer time and was

pool was unusable

was a bit chilly day)

the pool is clean, the place is well located for transportation and a few minutes walk to the

the pool area was clean and inviting. the rooms were spacious and clean, the beda comfortable.

the garden and pool area is lovely and the rooms were very comfortable

the pool was also a nice touch

breakfast could be better!

value for money with breakfast included

was perfect: cleanness, amenities, beds, parking

breakfast was not included in the price.

modern, very clean hotel, room was a good size with safe, good wifi and good shower

hotel was clean , comfortable with good wifi and lots of hot water

hotel let us make early check in which save our lives after long bus trip.

bed was big and very comfortable, hot showers and decent wifi

wifi 5th floor poor signal & shower space too reduced.

wifi connection was poor

breakfast was great

only complaint would be that our room was right next to the breakfast area, so it got a little noisy in the morning if you were trying to sleep in

breakfast: delicious chilaquiles and hot cakes

great location and fabulous breakfast in the morning. the staff were very friendly.

said, they don t have a free parking place - there were two and thanks to his nice colleague we found them, he said, we have to

the breakfast was much to be desired...

the breakfast is very mexican ud83dude00

was spotty and though we were on the 2nd floor, had to switch to the first floor wifi a few times

our son was sick in the middle of the night (you know this is no fun, when you have kids …) and the personnel was very helpful even the middle of the night

the breakfast is very nice

it was clean and they had a great breakfast.

wifi is very spotty in room

breakfast at the hotel is delicious and in a fair price

good price relation! nice staff. parking lot is on the street.

wish they could have provided a vegan breakfast at no extra charge for pan de aguacate or something simple as i would have to eat again

wifi very bad. water pressure poor and warm water. never hot

location near city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast

wifi was horrible

eye for design, so cosy! good shower, great wifi, friendly people, lovely breakfast

sunny room stylish interior lovely hotel cat very nice and welcoming staff flexible approach good wifi

great value and amazing pool

bed was comfortable interesting art late check out at

nice size room, decent wifi, location not too far from the centre.

wonderful art and nice room, friendly helpful staff, great breakfast restaurant, lovely pool

wifi

the only problem i encountered during my stay was that the wifi system wasn't functioning and was unable to access it with any of my devices

of hot water, the pool was dirty, amenities some what lacking

good location friendly staff good facilities private free parking

swimming pool not deep.

good location nice pool area restaurant at the basement of the hotel

very clean, nice bed, hot water with pressure, small restaurant and laundry service

fast wifi, hot shower, decent breakfast for 50 pesos, okay coffee for 15 pesos, small restaurant on

internet if u want to work with internet wifi, forget it

rating suffers mainly from the fact that there was no wifi possible in the room and in the hotel as all for clientes

wifi for evey room, it worked great

the complementary breakfast was delicious, and i even ordered lunch via room service one day and it was excellent as well

very big and nice room. fast wifi. good included breakfast.

the hotel staff doesnt really give a damn about anything :d parking just behind the hotel, wifi ok, no drinking water

wifi is good here if you need to work

good wifi and plenty of secure parking at back of hotel

option for free breakfast, others you pay extra, but the provided meal was more than adequate); parking next to the hotel very secure

cept when other guests were using it, sometimes it had quite big

parking possible on the street

stuff, room, bed, wifi

wifi was working quite well

i did not drive but my room has a parking lot outside as well

it was cheap. parking is behind wall. stuff can speak english but was really helpful.

the wifi didn't work at all

wifi wasn t working

i really like the breakfast and how clean the hotel was

pool area was nice

pool was out of order which was not declared basic breakfast only until 8am room size ok, but on smaller

room service very efficient and the food was excellent!!!

very dirty pool and limited room service only. no drinks allowed at the bar, only in rooms

are numerous restaurant options in the mall and surrounding area but i took advantage of the room service

very dirty pool and limited room service only. no drinks allowed at the bar, only in rooms

the pool was so cold, they could have heater

beautiful property, pool, and very helpful staff

pool was great but a lot of restrictions. place felt secure.

rooms are good, pool equipment and service can be improved

location, central pool and courtyard was great, full spa on site and the massage was fantastic !

beautiful accommodation. parking. great location. friendly and helpful staff.

parking isn't safe - just in the street

beautiful garden and good option for parking. credit card is accepted. good location.

location, central pool and courtyard was great, full spa on site and the massage was fantastic !

wifi worked and reached rooms, ac was great

and comfortable i was allowed early check in as i arrived in the morning which is very

wifi connection terrible

the wifi didn't work at all in our room

the location was great, the courtyard was lovely, pool great. staff need a bit of training.

were really excited to enjoy a pool day, but unfortunately the pool was very murky and not clean when we arrived

wifi is not available however our cellular service was great

really pretty restaurant and pool area

very hospitable staff helpful, smiling, flexible! esp. jacob!! nice pool. good food!

the hotel is within walking distance of the airport, with parking available on site, and a shuttle service as well

also, it's open to the parking lot/rental car area beside the hotel; it would be nice is there was some gate or closure to

wonderful staff, easy parking and checkin, loved my stay