wonderful staff, easy parking and checkin, loved my stay

the hotel is within walking distance of the airport, with parking available on site, and a shuttle service as well

also, it's open to the parking lot/rental car area beside the hotel; it would be nice is there was some gate or closure to

and comfortable i was allowed early check in as i arrived in the morning which is very

the wifi didn't work at all in our room

wifi connection terrible

wifi worked and reached rooms, ac was great

the location was great, the courtyard was lovely, pool great. staff need a bit of training.

wifi is not available however our cellular service was great

pool was a bit dirty so we didn't get to use it

were some very loud guests causing issue at the pool area at 2am

really pretty restaurant and pool area

we were able to walk to all the places we wanted to go, so were able to leave our car in their parking area the whole time

the spa was out of order and there was not any massage service

parking is on street.

the most wonderful garden, with a lovely pool, where one on the afternoon also finds a small bar that serves good cocktails and snacks

there was parking in the small lot across the street

beautiful property, pool, and very helpful staff

pool was great but a lot of restrictions. place felt secure.

rooms are good, pool equipment and service can be improved

very dirty pool and limited room service only. no drinks allowed at the bar, only in rooms

room service very efficient and the food was excellent!!!

are numerous restaurant options in the mall and surrounding area but i took advantage of the room service

awesome place! clean, friendly staff, great design, modern, and nice pool!

kind staff, nice pool, same building of a mall. good stay.

i did not drive but my room has a parking lot outside as well

it was cheap. parking is behind wall. stuff can speak english but was really helpful.

taxi cabs were easy to catch, continental breakfast

wifi, air conditioning, smart tv - everything was working correctly

really en enjoyed the breakfast buffet and in general the food in the hotel, it was excellent

pool didn t seem very clean

taxi to airport, telling us where to eat, hotel located near beautiful large park with trails and pool

good wifi. tv. nice room.

clean, comfortable, breakfast available, friendly staff*, secure parking, large room, comfy bed, wifi 8/10, etc

private parking could be an issue if you've got a large car

it was cute, the room had a nice fan, had hot water and wifi.

rating suffers mainly from the fact that there was no wifi possible in the room and in the hotel as all for clientes

cept when other guests were using it, sometimes it had quite big

bed comfy, aircon worked well, wifi too

parking in front of hotel is shaded and secure and could accommodate our 2

wifi was working quite well

option for free breakfast, others you pay extra, but the provided meal was more than adequate); parking next to the hotel very secure

pool

good location friendly staff good facilities private free parking

off-street parking

the only problem i encountered during my stay was that the wifi system wasn't functioning and was unable to access it with any of my devices

swimming pool not deep.

ough it was very fast when connected)

room was small, noisy, not relaxing, wifi not working in room

wifi is very spotty in room

parking blocks away and have my wife drop off and me driving every time i wanted the door

problems with wifi occasionally.

were three different wifi networks and none of them worked in my room

the wifi signal

garden is pretty awesome the well accommodated room the amount of sheets for the bed the pool

great value and amazing pool

wonderful art and nice room, friendly helpful staff, great breakfast restaurant, lovely pool

and couldn t be used at all - no hooks anywhere to hang your towel etc - poor and unreliable wifi connection - could not pay by card despite the card machine being there - was told it wasn t

wifi was horrible

location near city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast

wifi very bad. water pressure poor and warm water. never hot

eye for design, so cosy! good shower, great wifi, friendly people, lovely breakfast

the hotel is central, provides a parking place not very far away and the breakfast is very good.

hotel is clean with basic decent rooms, hot showers, tv, good wifi, central patio with tables, and free breakfast

said, they don t have a free parking place - there were two and thanks to his nice colleague we found them, he said, we have to

they have a chef to cook your breakfast, which is included in your stay. i loved this place!

problem and he let us know, we re not welcomed in this hotel

breakfast is bit simple but it was good

comfortable hotel with amazing breakfast

our son was sick in the middle of the night (you know this is no fun, when you have kids …) and the personnel was very helpful even the middle of the night

the breakfast is very mexican ud83dude00

friendly stuff, parking inclusive, breakfast, clean rooms

hotel looks pretty new and nice, has a big parking lot

the wifi was terrible :/

very good value for this price. near downtown. even a walmart nearby. good wifi.

was disgusting we didn't have real windows in our room, but for only one night it was ok no wifi or if we were lucky,

breakfast could be better!

the pool is clean, the place is well located for transportation and a few minutes walk to the

the pool was also a nice touch

the pool area was clean and inviting. the rooms were spacious and clean, the beda comfortable.

the garden and pool area is lovely and the rooms were very comfortable

pool was unusable

location and they had a really nice parking lot

we never found the swimming pool

- confortable - swimming pool even if no access because too many persons

is extremely well-located, with convenient parking right outside

bed was big and very comfortable, hot showers and decent wifi

wifi 5th floor poor signal & shower space too reduced.

hotel was clean , comfortable with good wifi and lots of hot water

hotel let us make early check in which save our lives after long bus trip.

wifi connection was poor

the complementary breakfast was delicious, and i even ordered lunch via room service one day and it was excellent as well

the air conditioning functioned properly, plenty of on-site parking

confortable big rooms, really good value for money, good breakfast and parking available.

parking lot and a/c

very big and nice room. fast wifi. good included breakfast.

room service was awful.

security guards are awful specially the manager from security also room service takes like 2 hrs to take you the food

wifi works very fast and room service is very affordable and tasty

the pool and the gym are very clean and pleasant, and there's plenty of room for my dog to roam with the grounds

pool is amazing ud83eudd29 the food is excellent and the bar very cozy after a long day

wifi was quite good

no wifi in the room, dark with lots of mosquitoes and road noise

they are remodeling. the pool is closed.

wifi in every room

cozy room, comfortable beds, good parking, good bathroom, good wifi.

wifi was good at night but a bit sluggish in the afternoon

we didn't use the pool which looked a bit cloudy

breakfast (pricy, but good), sizeable room and comfortable albeit a bit outdated, the pool, fast room service (+)room service! (+)room and hotel was fine but the food including room service ruined you receiving a positive response

we enjoyed having a swim in the hotel pool and had a tasty meal in the restaurant

early check in and helping out with my phone

the gym equipment requires maintenance

parking available on premise.

like the secure covered parking and the proximity to major grocery stores and businesses

it sounded like they were down by the pool area and outside our room

really bad in the morning and the pool area because of the sewer in my room one of the mattress was really

parking was convenient, free and had a 24/hour security guard

the pool area is nice and the food and service in the dining room is good

the room service

parking and pool. easy check in. good communication.

blocked by the children play ground and that was the other problem that you were able to hear the kids playing across the play ground

parking was full because of an event

loved that it has a playground for kids

they are open chilled water coolers with drinking water everywhere gated hotel with security so parking my motorcycle was good i asked for a quiet upper floor but didn t realise it has 3 levels

the pool and garden are the best i have seen in tuxtla

friendly staff, nice pool area, nice and clean room, nice bathroom easy parking close to room.

a central square has lots of vegetation, a pool, hot tub, cold purified water and a shaded sitting area

unfortunately the pool was being fixed

tropical courtyard with a beautiful pool

i got a room right off the pool which was a really nice pool

very nice, loved the pool!!

also, the pool is a great feature to this hotel

kids really enjoyed the pool and the complimentary

maintained - fun if you have kids and they want to swim in a cartoon design area we were older traveling folks just wanted to be

hotel also provided a hot breakfast with good service

breakfast is not bad. but okay everything, delicious.

easy parking, good wifi, nice facilities, fair price.

room, great breakfast, low cost, with the water park included