dining room service with carmen was really friendly

the cafe in the pool area was good with nice food and a large menu

breakfast very minimal but good as we wanted to get into the pools

others have mentioned, breakfast was unimpressive and oddly confusing/chaotic and quality was not congruent with the rest

the cafe bar on the other hand was excellent value and nice food

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

poor breakfast

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

super hosts. lovely breakfast and comfortable room.

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could have had a full english, and then the owner took us to a meeting we had in the

then, personally i didn't like having to have breakfast at a communal table with other guests

am a grump in the mornings and absolutely do not

facilities are very good, and breakfast is awesome

and bathing facilities were excellent being very clean with lots of additional spa details for example pulsating water jets, jacuzzi bubbles, and relaxation areas

half outside warm pool was fantastic, loved it with the kids.

the spa facilities were fantastic.

excellent pool areas. good food at very reasonable prices. staff were great

just the pool

friendly staff, nice people, clean room, good parking

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

llowish))in the room for 3 person and the sheets weren't with

central location, parking ok. room was clean

we arrive we couldn't find parking and they only let 2 towels

though we were pre warned of this before)

rooms, the floor tiles were very effective & unusual

now out of season so restaurant and bar was limited service

rooms were very spacious and spa bath in the room is amazing

swimming pool is open to the public so was very busy

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

we had early check in and guy from reception helped a lot , even with poor knowledge of english

a comfortable place to stay, free parking, very good restaurant and coffee /tapas bar too

free parking, good clean room, excellent staff

bar / restarurant / cafe / breakfast also offered gluten & lactose free bread which as always

wifi not always available in room - but always available in lobby and public areas

convenient room, clean bathroom, good location, fast wifi

on our outward journey, the hotel staff had recommended that we eat in la togo tapas bar about ten minutes walk away and there we had the best tapas of our two week trip

wifi is not very good

just 1small point, i smoke and terrace bar where you could smoke was not open all the time.

the bar terrace was closed in the evening we stayed

fridge bar if required

the breakfast is good as is the bar and snacks

location with taxi rank outside lovely bar and art gallery on the ground floor and they have a gym for

room service no minibar fridge empate only water bottles also room does not look like what you pay

inks served only with room service)??

room service very reasonable cost

we arrived on a sunday and there were no facilities open - no restaurant, no room service

did not have a bar

try to call room service or front desk and you have to wait minimum 40 minutes for a response

room service available despite the information booklets stating that is was supposed to be open

even room service is great and is available by 11pm

that was allowed even if it entered other guests rooms, they said yes ud83eudd23 we wanted to get room service from the restaurant but they were too busy and recommended us to go get food in

unavailability of 24 room service or restaurant or cafeteria; water and coffee supply was short.

sushi on the menu for room service does not rock my boat

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

poor wifi sign of 2nd floor

wifi

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

room service

also room service worked flawlessly

room service was a disaster, as the restaurant staff were up to their eyes with people coming in

liked the room service as well

parking is good value, room service, the restaurant and breakfast are all good with lots of options and at a sensible

fabulous room service menu

duly turned it around to please make up the room and arriving back around 7 hours later the room service trolley was in the corridor about 10 m away from the room and i wondered why the sign

there was no facility to get a drink or room service after 11pm.

the stuff are good and they have room service

friendly central hotel with daily room service

spacious apartment, clean, good air conditioning, daily room service

10) and daily room service did a great job keeping it clean

room service is not available

the bedroom and bathroom was nice and clean

hotel, great bar with good food and drinks

very comfortable bed. restaurant was good but limited choice. room service very good and timely.

good car parking

free wifi and hot drinks for free 24/7

all was good. the best thing big parking next to hotel.

have breakfast so i cant comment on that but the staff was friendly and the room had a bathtub, wifi and a proper bed for a couple and a pull out couch should you need it

the restaurant and room service was very expensive either poor choices.

nice hotel, spotless clean, very good room service and facilities, modern and new, very spacious with nice

andrea at reception was very helpful and room service

the staff made sure we had a pleasant stay :) we ordered meals from room service when we didn't want to go out

d the room service menu wasn t great), but that was to do with covid restrictions, and not the

spacious family room lots of water on arrival good quality breakfast polite staff great room

room service had very good salad

room service was very disappointing , the kitchen wasn t always open and i ordered a toast beef

there's a very nice bar serving cocktails but we also ordered room service which was very good and arrived promptly

of hotel, price of breakfast was a bit steep considering it was only continental, offerings for room service were limited, bedside lamps didn t work and no air conditioning in the room

was notified that the swimming pool was via the app but not the terrace

the pool was closed

wifi sometimes nir working properly, room is not really sound isolated.

pool was closed for most of our stay

one of three elevators worked, tiny and shallow pool only open from 11am - 7pm, ac didn't work very well and doesn't work when you leave the

i treated myself to room service breakfast and that was just right

the restaurant was closed and room service was not available until january 8

also there is no dinner and room service during the weekend

was dissapointed that there was no room service

the coffee machine didn't work well at all, the room service team came to clean it and replace it

no hot food as such, although there was a toaster and they did have a microwave behind the bar but plenty of choice

excellent pinchos bar literally next door

no facilities like cafe, food or early morning drinks tray, no bar or sitting area

location, close to airport bus stop and only a short distance to main shopping and bar areas

late check out time means you don't have to rush on

wifi was free. staff very friendly

visitors at reception the wifi code and kettle for the room

paid for the deluxe suite - 160 per night but had no wifi access at all

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep room until 6 pm no problem

tv didn t work wifi very slow

room service didn't show up until early afternoon, but left a message around two that they couldn't

room service was very good. location is very good.

room service was slow

ich was quite unusual) but your so close

the elevators took unbelievably long. room service only available on week days

location, very clean hotel, room service daily, beautiful room and views of the harbour

breakfast was excellent

breakfast was great and the staff all very friendly

clean and comfortable. excellent breakfast and staff.

the breakfast could possibly do with being slightly better organised.

no room service or breakfast

friendly staff, great room service

the cleaning room service, wasn't done during the stay.

didn't have room service that i could see

a few rowdy kids but nothing

clean basic rooms, excellent breakfast, staff friendly and room service great too

however the hotel was kept clean and tidy with room service everyday

knowledgeable staff cleanliness walking distance to beach shops and restaurants room

not very helpful reception. doesnt have a room service 24 hours. no bar

a 4 star hotel we were surprised at the lack of facilities, no bar, no room service, no restaurant, no onsite parking, no iron in the room, the lobby doubles up as the

barely any lightbulbs in the rooms worked

very noisey at night as its above a bar restaurant and people were very drunk and shouting more than any other place i stayed in a

the outside bar had a nice feel to it and the staff were nice although really busy

convenient area of the city, 5 minutes' walk to the sea and 15 minutes to the castle of santa barbara area

the waiter was very friendly and helpful and the prices both in the restaurant and bar were very reasonable

on my birthday a surprise room service delivery arrived of chocolate desserts and a bottle of chilled cava, on the house

no room service because of covid

i queried this with reception in case room service had forgotten to fill it and i would be charged for all

no room service

noisey bad hours for restuaunt and room service

as bar did not open until after lunch, there was no onsite assistance until then, despite what is

the street was full of restaurants bar and is very close to the downtown

location and a spacious very clean apartment with mini bar & free coffee

in the accommodation the little extras made all the difference from the mini bar to choices of bedding

wifi was quite strong (working was not a problem at all) (+) good wifi connection (+)good wifi. good location. comfortable bed.

phone in our room was locked when we tried to order room service

also no instructions on how to contact the front desk or room service were included at time of check in

room service was not available 24 hours, as stated?

didn't close - half an hour to get served in tapas bar because the 2 staff on were also serving room service &

my room was a bit dark. choice of food limited in restaurant, as well as room service

but room service was very reasonable and accessible

room service available

upstairs sky terrace was not serviced and had to order through room service or bring your own drinks

all information and room service is run with them

would have liked a bar . not much else space

stayed for one night and enjoyed great service at the reception as well as room service in the morning

room service and reception staff were excellent

room service could do a better job at keeping the room clean

didn't particularly like sitting at the bar

ladies who helped with earlier check-in

finally, i appreciated the wonderful room service and the cleanliness

room service left our room superclean

early check in was available

bakery & co across the street excellent for breakfast

if you opt for breakfast its taken in the little cafe next door, which was a hidden gem

location, friendly&helpful staff, great room service and amazing views from the

bad wifi

ffee/tea making, fridge, wifi,

lovely terrace bar with a view on the roof of the hotel - sunset was marvelous!

spa bath not quite what i was expecting

also, there was no room service for lunch and dinner so you definitely need to eat out

there is no room service available, so if you want a coffee etc you d normally have to go out for one

with overlooking view was closes in december, no food room service if you didn t feel like going out

room service, no water or minibar in room

noise from street.no room service