very friendly staff..lovely breakfast.

room was very clean and well presented, tea, coffee and hair drier etc all provided, breakfast was extremely well presented and served, with a full choice and options, as we booked a

great views, very friendly and caring owners, beds very comfy, lovely and clean all through, breakfast the best ever quality

so many lovely little extras- lovely good quality bathroom products, little treats for the kids, fabulous breakfast, super comfy super clean

fantastic breakfast, comfy bed, cosy lounge and bar area

although we didn't use the bar it is a nice addition, giving an option for a relaxing bottle of wine in comfortable

quality produce all served to our table by our hosts who managed everything themselves, a nice bar where guests can mingle and have a drink with each other hosted by jane and john

brilliant breakfast, very helpful ataff

owners, location and breakfast was the best we have had anywhere!

excellent breakfast individually cooked to perfection

room service was quick

staff and excellent room service

very poor internet service and room service wasn t great.

no table and chairs that you could eat at for room service meals

wasnt made aware of room service option the night

room service 24/7 perfect

view from our room service was excellent bed very comfortable when we arrived we required a fan it was brought to

friendly rooms are very tiered , you can t get food or room service after 9pm , however the receptionist was excellent and made us some sandwiches

excellent breakfast room service

clean and comfortable with excellent facilities and well staffed room

hotel bar is lovely

the breakfast , the bar and the pool is brilliant, rooms are spacious and the bed was very comfortable with the added bonus of 2

we also asked if we could possibly pay extra for a late check out (we had a late night), and we were just so relaxed in the room

free parking is always a bonus

easy to find, free parking, lovely room & breakfast, very welcoming owners

in shower was great but shower head was so low that it felt like i was drowning wanted room service but staff tried to sell me a 6 course meal ended up having to have a hot dog from

eat anything that was on the evening menu though i was evenly made a beautiful cesar salad from room

i received a card and a lovely table setting at breakfast plus a cute dessert when i ordered room service

right outside the hotel also great facilities with excellent staff lovely room and bathroom with room service if required clean throughout

had a room service knocking my door at between 8 and quarter past 8 to clean my room despite having a

staff were absolutely fabulous, all of them (reception, bar, breakfast, room service, etc) could not do enough to make sure we were comfortable and having a good time, (-) from reception to room service everyone is very friendly and great customer care procedures (-) the room service offered cod and chips although they didn't have any (+)reserved parking; friendly, helpful staff; room service early breakfast. (-)room service was not as good (-) room service was very good but although there was 2 of us sharing the room, i (-) we only had room service one day which was 4 o clock in the afternoon

kids loved the indoor pool

good location, friendly staff, good breakfast.

breakfast was excellent, room clean, staff couldn't do enough for us.

staff were brilliant and we were given a room upgrade on arrival and our parking space reserved already waiting

10pm and no food available or room service

bed is comfy staff was very friendly and helpfull great room service and

were helpful and polite the room service was good and the swimming pool, jacuzzi, steam room and sauna were a bonus to our

there was no room service but half way through the week my daughters room was cleaned

room service was a bit slow took over 40 minutes to bring an iron and ice bucket to our room and we

good to have permission to bring our dog kitchen well stocked, although teflon is comingoff both frying pans - its toxic

we were to be offered it, the cottage has absolutely everything you could need, fully fitted kitchen, all mod cons, comfy bed, ensuite, a real home from home, i don't want to leave

we live in paignton but love babackmbe and any opportunities we have someone to look after the kids would absolutely wish to choose

staff, early check in and parking

kitchen was great - a range, belfast sink, and really well equipped - the only self catering place

t a problem) we could and did request new towels

room service was terrible even had to go to reception to get a toilet roll for our room room was a

i know things have changed with the pandemic but we were advised no room service,

beds were a little too firm for me but had a word with the room service and they provided a mattress topper for us,then ok

room service just took the rubbish without taking the used towels and without fixing the bedsheets

room service we are booking again

no list of contact number eg for reception, bar room service etc parking was limited

i think food in room service was very overpriced

asked for room service and they forgot.

room service friendly helpful staff

staff were very professional & polite, room service excellent, good evening menu available,

maybe room service.

1 but despite sending someone the next day was never fixed and get to work over 1 hr 20 wait for room service, then dismissive tone went had to go down to reception to check after calling twice

they needed to water the plants for the swimming pool

room very clean good wifi

had to keep logging into wifi, but that could of been my phone.

bedrooms were very clean and comfortable, the breakfast was superb and the parking at the front of the hotel was very convenient

communicative, helpful, really friendly, clean, organised, great value, handy parking.

also, the parking at the location was plentiful

breakfast parking room like we said everything we even had a surprise when we got back from evening birthday

no room service menu in room and not offered as an alternative

room service could have been better, limited cleaning and replacement of consumable items in the

no room service

also room service didn t arrive at my room after explaining that i had an issue with the tv

room service was great and delicious food

staff couldn't do enough for us, including room service and there was a fan in the room for hot nights

and no facility through night porter for room service, if we wanted a relaxing

nothing room service excellent heating very comfortable can't wait to go back.

room service was good,all cleaned etc

ordered room service as i had travelled quite a way and along with it a dry glass of rose wine

our room service was great with regular cleaning and new towels for us to use

room service for breakfast was a great added

soap dispenser wasn't filled up in the bathroom on arrival or after room service

i shall give this place a second chance, and i will bleach it myself if necessary and refuse room service in future

there was no room service.

don t ask for room service , you ll go hungry

hotel's room service stole our food and drink bag and the request to get it back was not taken seriously

many years service is near the best i have had anywhere, front of house to exceptional dinning room service

able to order room service in the evening to be brought to your room including food aswell as

room service was spot on

food room service decor

even when i missed the room service the girl

also room service should just be put on the rooms if card machines are

there is underfloor heating, room service available, a dishwasher, bifold doors, hot tub - the list goes on

my room to a sea view voluntarily and withut additional charge room service after 9

we had room service for breakfast and dinner one day and it was lovely

the ambience in the bar and restaurant was very relaxing especially the open fire

breakfast was good

location with stunning view, comfortable, spotlessly clean rooms and good breakfast

annoying to have to kerp connecting to wifi every 8 hours

lack of wifi in the room, i had been given an annex room outside the main building.

wonderful beer garden, lovely room, great breakfast, very helpful & friendly staff.

no problem parking

the breakfast was amazing as was the lady that served us. bed was comfy.

room, king size bed, friendly and helpful staff, nice atmosphere in bar and eating area excellent breakfast

phone for 30 mins for room service nobody answering had to call on landline they said they were

to ask for room service on the second day pool was cold

no room service of any sort and service in the bar and restaurant very poor, staff lacked knowledge

apartment was spacious, it was great having the option of self catering, local take-aways or room service for eating in, the pool was great for the kids, the pub was dog friendly with lovely

meal times, fact that no room service

wifi in guest rooms wasn't brilliant but better reception in the restaurant

location, the staff, the room, parking were all fantastic

wifi slow and unstable.

room amazing - free wifi throughout

wifi poor

phoned to order breakfast for room service at 9

the selection of refreshments is poor in the rooms and the bar was unable to offer room service

bed, close to the station, friendly staff at reception and the room service is pretty prompt

no room service

filthy , pillows old and lumpy , overall extremely poor no air conditioning no room fridges , no room service , breakfast service was shocking , covid protocols none existent

great range of food (i had room service but lots of options) and it was quick to arrive and delicious and good value

the pool areas are particularly impressive

the staff were very attentive and a great selection of food and drink on offer at the bar and restaurant

location, easy parking, storage within room

the spa was very relaxing and the facilities was lovely

during my stay i noticed in the guest book that they offer room service but i could never get through to reception on the phone so it is in fact a service

the last 2 times the biggest problem was service and we hoped for better but no staff to order room service we had to go down to restaurant to order then it came up in 3 stages as they missed

& the high standard of service delivered was present & delivered by all the staff from the room service to management

dinner and breakfast were great

the staff were wonderful: sheila at breakfast especially

things, breakfast was good and when we asked for something different than the room service menu, there was no problem even though it was a saturday night before christmas

room service for evening meal, which was absolutely lovely

good comfortable bed good room service

the room service was great and the staff where all very friendly and the carvery was to die for.

oked) or in the restaurant before 7am