wifi is the worst whatsoever

nice traditional breakfast

we had dinner and breakfast in the hotel and the food was good

free breakfast too

beautiful grounds, excellent value, good breakfast included, very attentive service.

the staff was very nice, breakfast also ok for the price that you pay.

quiet. had a choice of room. breakfast was great.

better breakfast

good secure parking

hotel is a clean property in a quiet residential area, with parking available on a private street guarded by security very close to the entrance to our rooms

time i was there i just signed for room service and they just put it on the bill when i signed out

great room service with great food at a reasonable price

general satisfactory, room need up grade, there is no room service

also free parking is available in a secure area and underground as well

location, great breakfast.

breakfast was exceptional, the garden is amazing

gardens, lovely pool area

grounds, pool and indoor spaces

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

we had a patio overlooking the parking lot but also the mountains which was just fine

sized room, super friendly and very helpful staff and free parking

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big windows

good breakfast, and off-street parking available

it also has a safe parking

breakfast was amazing

the shower gel smelt of bubblegum ud83dudc99 breakfast included - either continental or typical

the staff were great, the room and common areas clean, the music perfect, the breakfast super rico

the local breakfast option was perfect, especially the drip coffee

parking is a little inconvenience because you may have to shuffle cars

offered us a private parking, the personnel was very nice

good wifi, clean room

the staff were very welcoming, they spoke english and served a delicious breakfast

good wifi, the female behind the counter was nice. comfy bed.

fantastically friendly staff; slick interior design; best free breakfast anywhere!

there is a big supermarket and many restaurants, bars and breakfast places near the place

room was comfortable, the breakfast and garden rom was fantastic.

breakfast was delicious and we felt safe although the neighborhood does not look the safest from

wifi was good

the water was hot and the wifi was fast and stable

ing it at 6am, then 7am,

good wifi signal and speed

wifi does't reach to all the rooms

i did not use the parking, there were not many space

nice location. free parking. nice staff. free coffee in the morning.

parking, location, secure. good breakfast starting at 6:30.

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

the room was clean and facilities like wifi were good

wifi worked very well. staff was alright. location near to the bus stops.

wifi, good outlets and a very very clean bathroom

wifi is good. good place next door to have breakfast.

wifi in our room was a little weak, occasionally couldn't connect.

breakfast was delicious

phenomenal breakfast, and convenient location!

first night in costa rica. really nice place and the breakfast was delicious!

they helped wash laundry and the breakfast was wonderful (at a slight extra cost) (+) they did my laundry for free and did not give me any hard time when i had to cancel the last night (+) they also took care of our laundry and fed us the most amazing breakfast every morning (+) they also washed, dried, and folded our laundry in 2 hours for $10 (+) the staff members were very helpful and helped with laundry (+)welcome us after a long day of travel with bottles of water and assistance to our rooms, did our laundry for a small fee, and offered a first class full service breakfast on their beautiful patio (+) laundry service ($8 per load) was efficient (+) the laundry service was perfect (+) very fair price for laundry too

the daily room service was great

when back at home base, the staff is always attending whether it's laundry, a simple towel, car rental, excursions, etc

breakfast was very good.

excellent breakfast inc lauded in price of the room.

there seems to be a lack of consistency out of the kitchen and breakfast was a bit late

room service was pricey and options limited. buffet service was a little slow.

room service in the morning was excellent

delicious food available in restaurant, room service and bar- all with separate menus

room service was good

staff were amazing, the rooms very comfortable, i loved the toiletries and the room service was great

chatty and respectful owner, late check out at

good location. private parking. good breakfast. reception 24 hours. good size of bedroom.

it was raining and cold this time of year (november) so i didn't get to use the pool (+)the pool was fantastic, as was the location and staff (+) the place has a pool, jacuzzi and a small cardio gym area (-)the pool didn't look inviting it looked very green (+) there is an exceptional wellcared for out-door pool and garden area with different cabins and areas to sit in (+)friendly staff, large room, great pool (+) the rooms were lovely, the pool was amazing and the restaurant was delicious (*) lovely garden and pool, with lots of trees and flowers, nice respite from the city (+)great pool and very affordable (+)pool and a little gym as well

the rooms are large, they supply blankets, have locked garage parking and having a bath was bliss

the underground parking kept my rental motorcycle safely out of view

room service took so long and wings are not so good....

phone service in the room keeps being busy trying to contact front desk or room service.

very good room service, even late at night

the room service food was really good also

didn't like that there was no number anywhere in the room for room service and also there were a lot of ants present in the bathroom and main area

the breakfast area was nice and the food they prepared was tasty

great secure off street parking

parking was good but garage is locked and it took a while to get the door open so we could pull off

the wifi was not sensational but for us it was satisfactory

friendly staff! free onsite parking & breakfast available.

location, free parking, lobby, staff, room service

to make matters worse, when i attempted to contact room service, no one even answered the phone

when i tried calling room service, there was no response at all

location, free parking, lobby, staff, room service

the breakfast was good, the staff courteous and friendly

private parking and good room service

location, breakfast is good, room service with the restaurant and casino next door

24/7 room

room service available 24 hours

location, breakfast included, clean, room service and restaurant available , quiet

all staff was incredibly nice and helpful and also the room service/food was excellent

the guess service the food room service

showers did not drain well, no safety box in the room, room service took forever

i had decent wifi in my room as well

breakfast is buffet style with a wide variety of really good tasty food

little cafe on premises was nice option to get some room service and small breakfast in the morning

30am) and the hotel staff made sure we had a small breakfast before we left

a few hours before our flight - nice and clean - great location - good breakfast - nice swimming pool

avenida central and good places to eat, clean and good sized rooms, friendly staff, complimentary breakfast

lovely, friendly, clean hotel with a delicious breakfast

no late night food or room service offered in the hotel .. neighborhood seems a bit run down

not working on hotel door, noisy appliances in room, a bit dated in rooms themselves, called room service multiple times but no

room service and no bar which would have been nice after a long flight

to have lunch or room service, just a very expensive roof top restaurant that opens at 4pm and if you don t book

room service for morning coffee would be great. also late night snack menu for the room

there wasn t no room service

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

room service and towels not available as needed and they just leave 2 long towels and just one

great location, super fresh, great wifi, nice breakfast and kind staff! would definitly go back!

the breakfast was exquisite

no room service and breakfast was average

also, they have a room service on the phone, which became quite useful

and they proudly stand for a 4 star hotel, they do not even offer a restaurant or the slightest room service possible, if theres a problem you better fix it because you will not get help from

sloth would have reacted faster - the pillows filled with imagination rather than substance - no room service on offer despite it being advertised - perhaps a blessing in disguise

solid wifi and parking was easy to find

and beverage staff were quite unprofessional, one over the phone when calling in room service and then in restaurant some not really paying attention to guests but rather chit

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and a flower vase

charges for room service and laundry

room service was slow, and the food was ok i had been sitting under the cover for a while, and kind

we ordered room service for dinner and it was good and not as overly priced as breakfast

wifi didn't work properly in room

place was clean, bathroom inside the dorms with towels and soap, nice breakfast included, room has lockers, staff are very friendly and helpful

super friendly staff, great location, typical costa-rican breakfast! muchas gracias!

it's behind the large hotel/casino, which is a bit confusing when coming in late

the wifi was very bad on 7th floor

has a bar with cheap drinks and good food attached

could do with a few more tv channels and also wasn't informed that there's free wifi.

the area is loud with a bar next door

prostitute outside and in the bar next door

only complaint is it can be a little loud in the evening due to the bar below the bass from the music is unavoidable, but thankfully it let up around midnight

bar and restaurant in the house

breakfast included in the room

breakfast had a fair range of choices, from tico traditional to common us choices

good paid laundry service

the house is very beautiful and they have a laundry service

we loved everything about this hotel from the ease of parking, to the staff, to the amenities

gorgeous hotel in a beautiful building. the restaurant and bar area are gorgeous.

there is also cuban bar next few blocks

the restaurant was wonderful and has a kids menu for dinner

the bar and restaurant are gorgeous with a gatsby flair

we ordered a little room service at one point too -

location. room service.

also, let people know you replace the complementary water every time you ask for room service so we don t use the $6 bottle of water in the room nor buy more outside the hotel

the room service and the food was really good

room service is also affordable

has room service

working and the phone in my room did not work either so i could not dial reception or order room service

exceedingly, great service in restaurant, room service, receptionist outstanding, and employees personally remarkable great

room service very good

room service was very good

room service was excellent and quick delivery to our room

nice breakfast and room service

the staff from the 24-hour room service/kitchen were confused that my package came with breakfast and dinner

the room service need to be more concentrated to clean rooms after previous guests

was super friendly, 24 /7 room service, you get a great comfy room for a good price

i'm actually looking forward to going back and falling in the bed and ordering room service

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it was difficult to prepare something

good breakfast and very friendly staff.

r 2 year old)

good free wifi

finally, sabanna inn great room service and provided water ice should you want a alchalolic beverage, whilst also being very

the staff and the location. they also have a great breakfast!

very clean, nice staff. good breakfast. accepted a check in right at midnight.

was clean, tidy, and quiet; the breakfast was good

clean, big room, breakfast, location

room service and food was wonderful

delicious room service menu and really friendly and helpful staff

great breakfast the casino nice staff gym welcome drink great wifi

very comfortable beds, nice bathroom, bar fridge, safe for your valuables, cable tv, air con and the wifi was very fast and stable - the

clean, handsome accessible, bar and resistant on site. helpful pleasant staff.

excellent choices for breakfast, and all were tasty and plentiful

breakfast was also good

the front desk staff was really friendly and helpful, breakfast was good

staff were very kind and helpful the breakfast to order was excellent safe place to park my car, and free of

the staff, location, and breakfast were very good.

comfortable large room, beautiful pool and garden, very helpful staff, easy airport shuttle, 24/7 room service was

room service at 10:30 pm was prompt and delicious

was unable to reach room service or front desk

room service was prompt

the room was clean every day, staffs were friendly. room service was great

pool good. felt like a safe part of town close to park

clean room, nice pool, nice stuff, quiet neighborhood

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

art doors, lush courtyard and pool area, second lobby space upstairs, really quality

clean room, secure parking, pool.

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

should have an american breakfast on the menu because a lot of canadians and america's visit there

very poor breakfast. good service for only club members.

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

the only tiny issue was the wifi, it broke a lot and i couldn't even have a facetime call

good wifi connection

the staff was very friendly and the breakfast was really delicious and you have a lot of options

breakfast really good and great location

great breakfast. comfortable room. bed was great. nothing but good things to say about columbus!

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

the swimming pool

i didn't have breakfast

swimming pool, large hot tub

bonus points for the nice pool/hot tub and the bed was so comfortable

wi-fi was quick and room service was great

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

pool

bottle of water in the room is not good - especially as you can get a great cappucino in the bar for less

located in an easily accessible location with lots of amenities in the surrounding area and ample parking

the room was ok and managed to accommodate all five of us (3 young kids)

the hotel also has an outdoor hot tub and gym

room was quite tidy and clean, the bed was very comfortable, there was always hot water, the free wifi was amazing

the staff were excellent. the breakfast superb.

the breakfast was tasty, the room was clean and quiet at night, and there was enough room on the street

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

breakfast was adequate with homemade biscuits

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

it s got a kitchen

and wifi was very weak during our stay

friendly staff and room service available as well

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or before a flight, the staff was very

the staff from parking to security to front desk were exceptionally nice and accomodating.

comfortable beds, good internet, exceptional breakfast

the employees are extremely friendly and the breakfast was delicious

the housekeeping was well managed with room service every day

fabulous pool and bar

bar and restaurant are great

best hotel in san jose . staff is the friendliest , pool is amazing and room was so comfortable

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

parking is secured by a gate down the street from the hotel

xt block over and across the street)

booked the junior suite on the understanding that the lounge/kitchen area was solely for us

we love that there is a sitting room & bar room in the facility

breakfast was a sit-down, full service traditional costa rican breakfast, with a fresh fruit plate

room service menu is very basic. quite a small reception and lounge area but functional.

room service food was awful

i was looking forward to a quick swim and room service before bed

24hr room service and very courteous staff.

room service food was cold when i ordered both times

the breakfast is great

kids) during the low season

fast wifi

the kids were absolutely thrilled, and we enjoyed a fantastic evening before drifting off to sleep in

hotel with plenty of amenities

there isn t a room service, so you need to go down and get food

no storage space and no room service

we ordered room service serval times during our stay because the restaurant food was really good

no room service and very poor menu in restaurant

very clean rooms and gym. staff was very helpful.

nice staff, very good breakfast, good wifi, large and clean room.

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

big room, comfortable bed, quiet place , very good breakfast.

we didn't like breakfast, but it comes in a form of coupons to the restaurant and there is a pretty big selection

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave early

because we were leaving so early in the morning

excellent service and breakfast and free laundry room

excellent breakfast - loved the omelette station and there was a superior selection of teas, something that

free laundry

having a full kitchen made it nice to heat over the leftovers from p

room service was slow

coffee in room, 1 decaf no in room menu, or qr code for room service or restaurant

the air conditioning never worked. and the room service doesn t work late hours

we arrived at 9pm and wanted room service

comfortable bed with nice linens. great view as i had a corner room. room service was very good.