great room service with great food at a reasonable price

time i was there i just signed for room service and they just put it on the bill when i signed out

general satisfactory, room need up grade, there is no room service

should have independent parking entrance and exit, the parking is shared with comercial area

is good

very friendly staff. good breakfast.

breakfast was very good

nice breakfast

quiet. had a choice of room. breakfast was great.

good secure parking

the parking is just by the room and under roof

t he restaurant was cute and so was the courtyard parking area

breakfast was excellent and location is also very convenient

breakfast buffet was okay.

the breakfast and the room.

it s secured location free breakfast is wonderful

parking inside the parking lot was a bit stresssful and noisy for those who had windows to this

the breakfast was filling, and there was some limited secured off-street parking

clean, comfortable, with most of the basic amenities, and traditional cr breakfast

the staff is very nice, the breakfast is good, and the room we stayed in was comfortable and has nice big windows

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

no hot showers, noisy street noise, poor tvconnection, no wifi in rooms

breakfast was good and the staff were friendly

the staff were helpful and kind. the included breakfast was a great way to start my day.

breakfast and location were fine

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

the staff is very friendly and helpful, the breakfast is good and the location is glorious.

nice and comfortable room and a very good breakfast. people were very friendly and kind.

the neighborhood has lots of restaurants to choose from that are excellent and there's a bar and restaurant at the hotel that is very good as well

night was very noisy as the bar over the road played loud music late into the night

lack of parking spots

parking place for free

nice location. free parking. nice staff. free coffee in the morning.

parking, location, secure. good breakfast starting at 6:30.

uncomfortable and not very secure parking

limited parking spaces.

wifi didn't reach one of the rooms

main things, because the room was on the third floor the wifi wasn't available, even thou was included and the sliding door was too difficult to open

some initial problems with wifi, but they were resolved

wifi, problem with refrigerator in room, location further from center of town than i would have

excellent breakfast and wifi. very nice host. beautiful colonial house. very comfortable.

there were no wash cloths or bar soap in the bathroom

the dishes were inspired by the owner and i recommend eating at the bar and chatting to him , as he is a food genius

bathroom sink had no plug, no water from the hot tap, the beds were uncomfortable, the wifi was

early check in, clean, great value for money

breakfast was varied and delicious, the staff was helpful and friendly, the architecture of the

room : i had a double bed room with private bathroom , tv with full cables , closet , wifi

wifi worked very well. staff was alright. location near to the bus stops.

wifi is very good

clean and secure, quiet inside good wifi.

wifi, good outlets and a very very clean bathroom

little cafe on premises was nice option to get some room service and small breakfast in the morning

pool in the lobby was perfect

breakfast is great and it is not a continental breakfast

breakfast was good but wished there was access to a bar for a glass of wine at the end of the day

breakfast was tasty, the hotel was comfortable and in a great location for exploring the centre of

nice restaurant in the hotel and free breakfast was delicious

to irazu volcano, kind and helpful staff, great restaurant right next door, clean room, private parking behind a gate in front of the reception

nice staff, very good breakfast, good wifi, large and clean room.

breakfast does not start til 6:30 but you can brew your own coffee in the common area if you are an

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave early

the daily room service was great

pool, but my room was nice size, large bathroom, lots of windows with good view

room was nice and spacious, breakfast offered with a wide variety of food, staff were friendly and helpful

excellent breakfast inc lauded in price of the room.

perfect for adults

room service available 24 hours

location, breakfast included, clean, room service and restaurant available , quiet

staff speaks english, location, breakfast, restaurant, room service, all was good, 24 hours service desk

location, breakfast is good, room service with the restaurant and casino next door

private parking and good room service

all staff was incredibly nice and helpful and also the room service/food was excellent

the guess service the food room service

showers did not drain well, no safety box in the room, room service took forever

i guess in the location where it is located across from casino, could be a risk if wearing jewelry told by a local who has been shining shoes on the street

must send an email to families before the check in that their kids need to bring or carry their identification otherwise they don't accept you in their hotel

room service only when restaurant was open for

room service slow

the room service was prompt and the food was delicious

no late night food or room service offered in the hotel .. neighborhood seems a bit run down

honestly only the fries i ordered at room service.

when i tried calling room service, there was no response at all

location, free parking, lobby, staff, room service

to make matters worse, when i attempted to contact room service, no one even answered the phone

i sat in bar for over an hour waiting for the queue to disappear

breakfast was great, great bed and pillows, free, covered parking included and good cable tv

there wasn t no room service

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

room service and towels not available as needed and they just leave 2 long towels and just one

gan, gluten-free options)

breakfast is a little basic but has different options

parking, pool, safety, atmosphere, location

the room was comfortable, breakfast was yummy and we enjoyed the proximity to parks and a grocery store

gym was an added bonus

good wifi

it is a historical property yet has a jacuzzi and swimming pool upgrade

room service was slow, and the food was ok i had been sitting under the cover for a while, and kind

room service non one answered after 10 times it was a battle to order and then we it came, it was

which i understand there is no kitchen opened but a room service can be nice

the room refrigerator was broken, had to ask room service a couple of times for thinks like wine glasses and a flower vase

we ordered room service for dinner and it was good and not as overly priced as breakfast

room service took so long and wings are not so good....

the room service food was really good also

or my group but very obvious what is going on - there is a sex toy menu in your room next to the room service menu

didn't like that there was no number anywhere in the room for room service and also there were a lot of ants present in the bathroom and main area

very good room service, even late at night

wifi didn't work properly in room

even in front there is a casino where you can exchange dollars to colones and on the side a supermarket for snacks and water

wifi is a little spotty in the mixed dorm, but strong in the common area

the wifi was very bad on 7th floor

felt safe at this location, security was right across the street for the casino, and it was right on the walking street

and they proudly stand for a 4 star hotel, they do not even offer a restaurant or the slightest room service possible, if theres a problem you better fix it because you will not get help from

no room service and breakfast was average

also, they have a room service on the phone, which became quite useful

sloth would have reacted faster - the pillows filled with imagination rather than substance - no room service on offer despite it being advertised - perhaps a blessing in disguise

casino next always professional and fun

chatty and respectful owner, late check out at

the restaurant did not cook, only the possibility to buy drinks, non-functional wifi

it was raining and cold this time of year (november) so i didn't get to use the pool (+)the pool was fantastic, as was the location and staff (+) the place has a pool, jacuzzi and a small cardio gym area (-)the pool didn't look inviting it looked very green (+) there is an exceptional wellcared for out-door pool and garden area with different cabins and areas to sit in (+)friendly staff, large room, great pool (+) the rooms were lovely, the pool was amazing and the restaurant was delicious (*) lovely garden and pool, with lots of trees and flowers, nice respite from the city (+)great pool and very affordable (+)pool and a little gym as well

the rooms are large, they supply blankets, have locked garage parking and having a bath was bliss

great wifi service comfortable room good breakfast

staff were amazing, the rooms very comfortable, i loved the toiletries and the room service was great

room service was good

we also wished that the pool/hot tub was open later than 8, and room service went past 10

delicious food available in restaurant, room service and bar- all with separate menus

room service in the morning was excellent

only complaint is it can be a little loud in the evening due to the bar below the bass from the music is unavoidable, but thankfully it let up around midnight

could do with a few more tv channels and also wasn't informed that there's free wifi.

the area is loud with a bar next door

has a bar with cheap drinks and good food attached

prostitute outside and in the bar next door

room service is also affordable

room service finished before we had a chance to order and all other restaurants in the area close

the room service and the food was really good

we ordered a little room service at one point too -

i ordered some drinks through room service and got them no problem

price and the staff is very friendly! the breakfast was excellent!

breakfast included in the room

breakfast the next morning was great

very pleasant. good location. friendly, helpful staff. great breakfast.

it also has a nice, cozy little bar and is only 5 blocks away from a very large park to walk in

gym room

the restaurant was wonderful and has a kids menu for dinner

rooms are wonderfully comfortable with a nicely stocked mini bar of goodies & non alcoholic drinks

gated parking is available

the bar and restaurant are gorgeous with a gatsby flair

breakfast was included and delicious

breakfast was the first meal i have ever considered taking a photo of

access to laundry services and good breakfast

staff was friendly and breakfast was yummy

breakfast included, friendly staff and as close as you can get to irazu

finally, sabanna inn great room service and provided water ice should you want a alchalolic beverage, whilst also being very

very bold, like a hospital. construction not yet finished. mediocre breakfast.

was clean, tidy, and quiet; the breakfast was good

very clean, nice staff. good breakfast. accepted a check in right at midnight.

clean, big room, breakfast, location

i'm actually looking forward to going back and falling in the bed and ordering room service

the breakfast was good for us, as we are not big breakfast eaters

nearby, some good restaurants nearby, very easy to get on highway to leave city from here, easy parking

hospitable stuff, good breakfast served by a very nice lady

the room was clean, had enough towels, but the kitchen was not really good for cooking, except of salads, it was difficult to prepare something

safe and secure, pool, air conditioning, convenient location

pool good. felt like a safe part of town close to park

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

clean room, nice pool, nice stuff, quiet neighborhood

clean room, secure parking, pool.

has room service

room service very good

working and the phone in my room did not work either so i could not dial reception or order room service

exceedingly, great service in restaurant, room service, receptionist outstanding, and employees personally remarkable great

room service was very good

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

was super friendly, 24 /7 room service, you get a great comfy room for a good price

the room service need to be more concentrated to clean rooms after previous guests

irregular hot water irregular room service needs updating

room service and most of the staff were lovely!

earlier room service. my room was cleaned late in the day

we had a patio overlooking the parking lot but also the mountains which was just fine

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really absolutely nothing to complain about

gardens were stunning with a lovely pool

the pool and gym are great spots and there is something for the whole family on the menus

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

wi-fi was quick and room service was great

friendly stuff and wifi

wifi barely worked in our room in spite of multiple attempts to log on with help from the front

enough space for parking

delicious room service menu and really friendly and helpful staff

room service and food was wonderful

were clean and comfortable beds, our room had a nice view, breakfast were super

breakfasts excellent - and lots of options

then the spotless clean room, beautiful interior and the elegant restaurant atmosphere for free breakfast

the fact that you have free parking was a major plus for us as well

it's an excellent base for that sort of thing and includes free covered parking

the staff was very friendly and the breakfast was really delicious and you have a lot of options

no direct access from the parking to the interior of hotel

even there is a parking is not secured, and to go out or in late at night is a bit complex

willing to help, fixed small issues, answered any question - restaurant, cleaning room, wifi connection, breakfast, excursion, tours, e

quieter spot, comfortable beds, good breakfast

the breakfast was tasty, the room was clean and quiet at night, and there was enough room on the street

gym was useful although lacking in equipment

location, security, breakfast.

room service was prompt

room service was expensive

the 24 hour room service was amazing and not too expensive

room service was very reasonable and the food was really good

room service a little behind, other then that perfect.

included breakfast is very well prepared

breakfast cooked to order off menu

excellent choices for breakfast, and all were tasty and plentiful

the front desk staff was really friendly and helpful, breakfast was good

the staff, location, and breakfast were very good.

breakfast included, beautiful garden, very friendly staff

good breakfast and excellent attention from the staff

we had dinner and breakfast in the hotel and the food was good

the wifi was also very dependent on the weather

breakfast could include some fresh fruit for vegan dietry recomendations

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

breakfast was very nice in a pleasant restaurant near the pool

bonus points for the nice pool/hot tub and the bed was so comfortable

swimming pool, large hot tub

location with free and easy parking water pressure is good room lighting feels very comfortable has a 24/7 restaurant next

the breakfast was good

expensive restaurant , food quality not worth the price , breakfast was ok

wifi is only available in common areas. the breakfast could be better, with more options.

there is wifi only in the lobby

ne could choose between different eggs or granola ) , coffee disappointing for

the staff was exceptional in helping with anything literally very boutique experience, basic breakfast options to choose but good, full value for money

first stay in costa rica, we traveled as a couple

would have been nice if the heat in the pool would have been turnt on since at night it was chilly out, but i wanted to take a swim

rfectly always there for me), the view, the breakfast

the secure onsite parking was also nice

breakfast is good with homemade breads and jams

wifi was good

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our rooms no air conditioning reception not usually staffed poor excuse for breakfast wires

the continental breakfast was wonderful with fresh bread

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles and koi carp

balcony adds great value, everything was clean, room service and a restaurant add comfort for a stay after or before a flight, the staff was very

friendly staff and room service available as well

the employees are extremely friendly and the breakfast was delicious

the gym was very good and had everything i needed

parking space

room service only until 10pm and from 8 am.

the room my bed the grounds the pool breakfast room service

mpletely raw burger, as if if was just shaped and put onto the bun,

room service food was awful

24hr room service and very courteous staff.

the housekeeping was well managed with room service every day

fabulous pool and bar

parking space is very limited

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

staff are friendly, the hotel surrounds a pool

very few amenities pool not working hot tub. etc

the pool was empty

reception staff / pool was closed / window locks missing or broken / safe deposit box not

view was breathtaking and breakfast was sublime

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie