room service was prompt and the food was delicious

satisfactory and there were options available for room service dining.

only thing i was disappointed in was the price of the room service

the staff the only thing i was very disappointed in was i constantly had to ask for towels, room service saturday night that i stayed there the turn down was absolutely amazing there was a

room service food could have been better

room service, valet parking, front desk

also everything, what could be cleaned by the room service was clean, but the condition of the furniture, dirty stains, stains on bathroom walls

room service didn't give me fresh towels

best thing about staying at the austria haus was the breakfast and the staff and the pool/hot

pool be cleaned more but the cotton wood were bad so it s ok, did not mess up our trip

one front desk person said maybe the room service wrote a tip in themselves

not a good thing when you want a simple coffee to have to leave the property or order room service

restaurant waa closed both days of my stay, but room service was available.

room service food bad and cold one hot tub broken one cold sauna not connected to pools nowhere

room service was often the only option

celebrated mothers day weekend with room service, spa and family fun

so room service was eaten on the 2x2 mini table in front of the couch after we cleared decorations off

the room service, breakfast at ludwig's, and dinner at bully ranch

ice machines and room service was not responsive to our requests on a timely basis

every room, the toiletries, the robes and the two closets- the live music every night, the fast room service- the delicious food- omg - my list is extensive- loved loved loved this amazing

lack of room service may be a negative for families with young children

quality of room service food could have been a tad better..

super fast room service

the entire staff, from valet, reception, house keeping & room service was fantastic

i could have used a table with at least 1 chairfor room service

beautiful pool and spa

great staff, helpful with all needs. they had an easy check in and close parking deck.

we wish the pool and hot tub had been open but we understand why they weren t.

to all the restaurants and shops, staff is amazing and provided me with a mountain view room and late check out, breakfast included, i ll be back

the complimentary breakfast & parking were fantastic add ons

room service cleaned it out but it started the vacation off

is amazing, but at a $1000 a night the staff should be more accomodating, there should be 24 hour room service, and the hot tub should work

was very friendly and helpful with valet and room service

room service in the morning was super yummy. staff was friendly. great environment

however, during our visit, it was evident that some members of the room service staff were unwell, exhibiting obvious symptoms of flu or possibly covid-19

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they even got an egg hunt

fitness center. hot tub was large and great!

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they even got an egg hunt

lots of towels and pool towels provided

wish they had better pots, pans and kitchen tools

it was really good. next time we might try a kitchenette option.

adorable kitchenette had granite countertop, convection stove, bar stools, and everything i needed

could have had a few more kitchen items.

loved having a kitchen!

room service is extremely limited after then

for opting out of room service

they do not have a good restaurant or room service menu. disappointed with the food selection

loved the option to not have room service

pool was closed.

our room was huge, great bed, room service came each day while we were out snowboarding, heated floors, a great shower, and

parking and signage was a bit confusing.

the only thing that could have been better would have been a kitchenette. i am not complaining.

parking was tricky

kitchen and table wonderful sitting area, felt like an apartment

location, fireplace and fire pit, bar and restaurant.

spacious room. bar was pleasant and had outdoor seating.

it has a tequila a bar in the lobby so that was a little inappropriate for young children

not to mention, they have free ev charging and parking in the garage right across the street

i liked its modern design, the welcoming atmosphere, the gym and it s location.

nice big bed, nice view from room, fantastic location and nice bar and dining

rooms, area, restaurants around. spa was so nice.. very cool place for families

great amenities (hot tub, pool, steam room, sauna) (-)hot tub and pool area needs an upgrade sofa bed was very uncomfortable (-)pool was beautiful, but small with little room for lounge chairs (luckily we scored two) (-) pool is very small and your view is a concrete jungle

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and there is only one chair to sit on