our room was huge, great bed, room service came each day while we were out snowboarding, heated floors, a great shower, and

only thing we didn t care for was lack of designated parking.

kitchen and table wonderful sitting area, felt like an apartment

the only thing that could have been better would have been a kitchenette. i am not complaining.

parking was tricky

lots of towels and pool towels provided

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they even got an egg hunt

fitness center. hot tub was large and great!

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they even got an egg hunt

is amazing, but at a $1000 a night the staff should be more accomodating, there should be 24 hour room service, and the hot tub should work

the room service was terrible and they forgot to bring all the extra condiments we asked for

was very friendly and helpful with valet and room service

room service in the morning was super yummy. staff was friendly. great environment

room service cleaned it out but it started the vacation off

just make sure you go to the right hotel as the lodge vail and lodge tower share the same parking lot

extra $25/day) was underground and easy to access from within the hotel

great staff, helpful with all needs. they had an easy check in and close parking deck.

ndola one) great outdoor hot tub and spa area valet service for the skis amazing mattress very good quality as well as the towels,

location, pool, breakfast, free parking

room service was pricey.

i could have used a table with at least 1 chairfor room service

there was no room service at this time with covid.

lack of room service may be a negative for families with young children

no room service

ice machines and room service was not responsive to our requests on a timely basis

the room service, breakfast at ludwig's, and dinner at bully ranch

celebrated mothers day weekend with room service, spa and family fun

every room, the toiletries, the robes and the two closets- the live music every night, the fast room service- the delicious food- omg - my list is extensive- loved loved loved this amazing

only one kind of coffee at the room service , reception guy is not professional

room service food bad and cold one hot tub broken one cold sauna not connected to pools nowhere

one front desk person said maybe the room service wrote a tip in themselves

not a good thing when you want a simple coffee to have to leave the property or order room service

restaurant waa closed both days of my stay, but room service was available.

room service was often the only option

nice big bed, nice view from room, fantastic location and nice bar and dining

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and there is only one chair to sit on

rooms, area, restaurants around. spa was so nice.. very cool place for families

great amenities (hot tub, pool, steam room, sauna) (-)hot tub and pool area needs an upgrade sofa bed was very uncomfortable (-)pool was beautiful, but small with little room for lounge chairs (luckily we scored two) (-) pool is very small and your view is a concrete jungle

the staff the only thing i was very disappointed in was i constantly had to ask for towels, room service saturday night that i stayed there the turn down was absolutely amazing there was a

satisfactory and there were options available for room service dining.

only thing i was disappointed in was the price of the room service

next morning room service order missing items

room service food could have been better

room service, valet parking, front desk

also everything, what could be cleaned by the room service was clean, but the condition of the furniture, dirty stains, stains on bathroom walls

room service didn't give me fresh towels

best thing about staying at the austria haus was the breakfast and the staff and the pool/hot

heated pool and hot tub a plus

loved the option to not have room service

room service is extremely limited after then

for opting out of room service

they do not have a good restaurant or room service menu. disappointed with the food selection

the room had a massive office/closet, a full kitchen and two full bathrooms