pool was nice, the staff was kind, and after a long days work it was very welcoming, the rooms were

plenty of room for boat and trailer parking, good location and was not worried about anything disappearing out of my boat or truck

safe and close to room parking

facility its self very dirty trash out side and in the parking lot just looked run down outside

parking was not close to interior rooms

beautiful pool and recreational center

the staff helped to change the type from garden view to golf course view which was a better view for us

the pool towels were in limited supply

golf courses are great. building are old. staff is very friendly.

no steam or sauna in the spa

no room service, had to ask for supplies

the place was clean. good wifi staff extra nice

well lit parking lot

in the parking lot started with two ended with 6 subjects and someone being shoved into a vehicle

mold on the shower curtain the room wouldn't cool off the tv would lose connection and the pool at first had a film on

staffed,but the kids working are working their asses off

room has a kitchen which is great

the kids did not enjoy sleeping on it

very spacious rooms nice pool good locat

the breakfast could be much better

room service; restaurant is only open wednesday through saturday and only from 3pm-8pm; room

no room service

this eliminated room service during my short stay

i would like to have the option to pay cash for room service on the day i check out.

restaurant/room service closed too early 9pm weekdays/10pm weekends.

pool needed cleaning due to bugs and leaves

the breakfast has a good verity of items, they even have a to go box for early risers or flights

small kids will enjoy it though

i have three little kids so i couldn't let them come and spray because it is harmful to children

small kids will enjoy it though

room service and cleaning

room service i had to ask for towels and have pails emptied no one came to make beds or clean

rooms were very clean and room service was prompt.

fitness center and an indoor pool

pool is small and the the snack selection at the desk is limited

the room was perfect just the parking was limited the breakfast was cereal and service was good

need bigger parking lot.

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

more parking

parking places were a little too close together and very few handicap spote.

room service was great

there were no pool towels.

to covid the breakfast is grab and go items which is fine but there is no hot coffee

not enough places to sit for breakfast.

the boys really enjoyed the pool and the beds were extremely comfortable

killed couple of bugs in the room left one in the sink so room service would

actually no room service at all

a good value hotel.....had daily room service and an ample free breakfast.

while my boys were swimming, the gentleman cleaning the pool was jovial with my family

ridge and microwave) , has room in the room for your mountain bikes, and it is as clean

told when i checked in that room service as for cleaning was not done everyday

non helpful front desk and rude room service in the

the location of the pool not good as it was right by the entrance and car park which meant everyone could see you when

room was clean, bed was very comfortable and the breakfast was great.

clean room great breakfast

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

it was 8am on our check out day and the room service already knocked on our door to clean it.

thank you for daily room service

love that the daily room service is optional too - saves so much energy and

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

i did not eat on the property instead we ate at city walk but my boys ordered room service and they loved it so

food and drinks at the beach club, snack bar and room service delicious

the room and room service was incredible.

we had room service, which was great value as too tired from the parks so didn't eat in the restaurants on

we had room service that night as we were super tired and even the food was delicious and came super quick

never received room service, housekeeping knocked on my door at 4pm, at that point, i had already made bed and

the food from room service was even better than the food i had in town

loved the restaurant! food was terrific and room service was superb

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

room service is always outstanding

room services and comfy beds

shuttle they advertised dod not go to and from universal studios all day, 0745-12 then again

my family enjoyed the breakfast there were options to choose from which is very important as some hotels are limited to

close location and free breakfast

the pool.

needs room service in at least every 3 days

was great the front desk clerk was very nice but the maid came at ten to and said she was doing room service then she went to the front desk and complained at 11 saying i wasn't coming out and i

also no room service so no clean towels or room cleanup were provided and the hotel was filthy

no room service if you stay less than 5 days. it should reduce to 3 days.

no room service unless you pay extra

daily room service of making beds and changing towels

was no room service unless you ask for your towels to change they did not change them

noisy bathroom door and air conditioner in the apartment and room service crew without mask

when we left the room service card on our door it wasn t taken care of, multiple times across several days

they do room service every morning

called for room service early in the morning off of the late night menu and no one ever showed up

room service they would for utensils and

room service served in a bag in plastic containers. no very classy.

comfortable beds and pillows delicious room service

loved location easy in and out room service did great job

parking was a bit confusing. not quite sure who worked there, and who were guests.

to jockey around for parking

the parking lot was better than most name brand hotels

you can order room service in to go containers

the guest services and room service

wish there could have been room service for a 5 day stay

room service was amazing.

very nice and big and room service excellent, specially the cleaning

room service staff had issues delivering orders

room service was convenient & quick but the fries were not hot.

the room service was expensive and not that good.

i got in late and was glad there was 24/7 room service

in, luggage service attendants, room service, ticket agents and housekeeping were all top notch

gorgeous hotel, great for universal stay great room service

room service was excellent, all staff were polite

rooms lovely with great room service

did not get room serviced on only day it could've been despite being out of room all day.

room service food lovely