no room service, had to ask for supplies

room 109 was the pits ! no chairs in pool area

wifi was sloooooow.

friendly and helpful staff. room was clean and everything worked. wifi was superb!!!

well lit parking lot

pool was nice, the staff was kind, and after a long days work it was very welcoming, the rooms were

facility its self very dirty trash out side and in the parking lot just looked run down outside

is a very minor not really fixable thing all hotels struggle with, if your on the inside by the pool and you order delivery the drivers can t find you so short of a sign being put up, and that

big parking spaces

pool was by our room but was surrounded by hedges so you couldn't see it or hear people who were

lovely property, room and enjoyed a great pool area. we would definitely come back!

everything is right there. golf course, pool , jacuzzi, restaurants, mt dora close

space for the dog to do their thing. a bigger pool.

golf courses are great. building are old. staff is very friendly.

no steam or sauna in the spa

more parking

in the room, sketchy parking lot -- cars with flat tires, folks sitting outside their rooms watching us unload the car,

4 cars in the parking g lot flat tires weeds growing up around them.

more parking needed and variety of breakfast

the room was perfect just the parking was limited the breakfast was cereal and service was good

room service was great

location. cleanliness. breakfast. staff

the pool looked great but it was 50 when we woke up

property - allowed for trailer parking which was good

parking crowded need to slow down

room service and cleaning

room service i had to ask for towels and have pails emptied no one came to make beds or clean

rooms were very clean and room service was prompt.

swimming pool was very small and didn't seem clean

saturday evening through 2:00 am kids were banging the walls screaming and the parents were yelling at the yelling kids

clean during your stay, there is mold on the bathroom ceiling, the bed makes sounds, there is no room service whatsoever

room service was daily and the lady was extremely professional and friendly

room service only changed towels once and did zero cleaning and no change of bed

00more dollars down just to hold the hotel and you all ready book on line and know breakfast no room service and the phone in the room kept ringing bed was uncomfortable furniture in room was

no matter if you stay there a week or a night or two you get no room service

love that we were able to have room service and the way the middle section looks is amazing and it s also in walking distance of

great restaurant with room service

had to ask for room service and tv in the bedroom didn t work.

room service was too late, 4:00 pm

after our first night's stay, we were expecting room service to come in while we were away for a majority of the day, but we returned to find that

room service was not the best

the tv offered room service, when i called for room service was told there wasn t any

could not call front desk, room service

we ordered room service and the food was great and the service was very quick

ordered room service twice

i wish there was room service.

no room service at all, air conditioner was set on 74, hot/muggy in the

they are not doing room service at all

were extremely hard and room service continued to knock on the door even when the do not disturb sign up starting at 8am

no amenities in the hotel available such as room service or

location - good breakfast - great gym area - proper clean equipment

hot breakfast in the morning was excellent

very nice and beautiful room, very nice gym, everything is new and clean. comfortable bed too!

clean, stocked and great selection in hot and cold foods, staff maintained area throughout the breakfast, always plenty of coffee

full bar with happy hour in the

there is a very good restaurant and bar within the hotel and room service is also an option

room service was late or not done, the restaurant service was not good enough for such a place

otty), decor was dated, room service hours not convenient, room service could not be ordered in

it seemed dirty and out dated room, the room was not of our liking on the room service.

room service food arrived cold.

the food from room service was even better than the food i had in town

room service is always outstanding

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

very clean and great food in the restaurant and room service

great staff and very nice room service meals.

was wonderful front desk, at your service, room service, and valet

room service was prompt

loved location easy in and out room service did great job

comfortable beds and pillows delicious room service

called for room service early in the morning off of the late night menu and no one ever showed up

i came out of my room i saw drug deals, hookers and people running through the parking lot hiding

dirty sheets hair in bed this was disgusting the walmart parking lot is more appealing than this motel

there s a shared microwave in the parking lot but the turn table doesn t work

have cameras in parking lot.

brunch was outstanding, as was room service

could have more on room service

snacks were too expensive and that room service did not change the sheets everyday

as guests it would have been nice to have another option for dining

had one continental breakfast by room service

to pay and park across the street and the limited on-site dining and room service due to restrictions, still

also we liked that there was room service only by request, so we were not bothered

we used the hotels restaurant and room service for dinners and the quality was

only thing that was less than extraordinary, was the one time we did room service and the burger was undercooked

room service was efficient, good selection and the burger i had was excellent

it was 8am on our check out day and the room service already knocked on our door to clean it.

thank you for daily room service

housekeeping was on point without me telling them i need room service but as a reminder if you planning on leaving out and you don t want your room clean

to ask for room service but mainly having to ask for more wash clothes/towels for the stay

love that the daily room service is optional too - saves so much energy and

wish there was regular room service

one of the few that offer room service right now so that was a big plus for us

poor breakfast and dining facilities, poor room service ie none, we had to ask 3 times for our room to be serviced and in the end had to

large bedroom, with a lounge area and a kids area, nicely decorated.

having a bar in the lobby was very convenient

hurricane closed pool and room service! housekeeping burnt armani shirt.

the hotel staff, from check in to room service to concierge were outstanding

food and drinks at the beach club, snack bar and room service delicious

we ordered room service

the room and room service was incredible.

room services and comfy beds

my family enjoyed the breakfast there were options to choose from which is very important as some hotels are limited to

got an early check in staff were very pleasant and helpful

free shuttle to & from universal orlando. very good free breakfast. room comfortable.

breakfast was great for whats happening and the gentleman serving food was super nice and polite

no room service unless you pay extra

also no room service so no clean towels or room cleanup were provided and the hotel was filthy

no room service if you stay less than 5 days. it should reduce to 3 days.

was great the front desk clerk was very nice but the maid came at ten to and said she was doing room service then she went to the front desk and complained at 11 saying i wasn't coming out and i

needs room service in at least every 3 days

had no room service, we left a sign to clean the room and upon arrival it was not done

noisy bathroom door and air conditioner in the apartment and room service crew without mask

when we left the room service card on our door it wasn t taken care of, multiple times across several days

the accommodations included a wonderful breakfast and room service was prompt every

was no room service unless you ask for your towels to change they did not change them

the guest services and room service

wish there could have been room service for a 5 day stay

you can order room service in to go containers

onsite restaurants & takeout as well as room service

room service was amazing.