arrived via room service and was not what we had ordered

staff were amazing, from the room service to the ge eral manager, everyone was so nice and helpful

after check-out - for families with kids especially would be great to know at check-in swimming pool not available during our stay

upstairs roof top male bar staff very unwelcoming, unfriendly and not very helpful regarding drinks service

good breakfast

breakfast was cooked to order and served at the table, with amazing fresh mint tea and french style

the breakfast was okay. not a buffet but a set menu. nothing amazing

laundry was really cheap and efficient service

breakfast for a rating of 10 - we really enjoyed it

waking up to a breakfast included on the terrace was a special start to the day as were the servers who were

room service was very good

also the room service food was inedible and was charged 88 for spegetti bolognaise and soup and 1 water

each morning i'm able to hear room service girls screaming to each other while the cleaning the rooms

room service was excellent

we ordered room service and the food was good and delivery was prompt

unbelievably clean (they also have room service)

breakfast was lovely

breakfast was also very nice each morning as well as served promptly

the wifi was very spotty, perhaps because i was in a room upstairs.

they also helped us with laundry

free wifi

we chose the hotel because of the parking lot

the hotel is very safe and clean and offers room service until 10pm with a great menu

the breakfast consists of a

staff, front in staff and door man who helped us find a parking for our car which had some equipment and made sure it is secured and watched during our

are friendly and helpful the wifi coverage is great and the internet speeds are fast th room was clean the room has a

breakfast was delicious

the breakfast was good too

host was extremely nice and helpful, breakfast was nice

breakfast should include more savory food

breakfast was amazing

beautiful facility and nice staff, great breakfast

more prompt in answering the calls to room service.

accommodation , we were upgraded and small touches were all over the room , floral decoration, room service, everything was outstanding

there are several restaurant choices on site, including room service

room service was excellent

not many vegetarian options on menus/room service

no tv, though wifi excellent

wifi is poor in the room almost useless.

slight challenges with wifi but might have been temporary

window isn't very sound-proof; the wifi connection should be secured and the speed wasn't good

wifi was not always working

breakfast can be better

corner of old bazar, moroccon style building, budget, bit noisy but in the taste of the life, wifi signal was week in my room, following day i jumped other room, they are goot, great location,

friendly-staff-good-location-good-wifi

a/c, location, staff, cleanliness, decent breakfast

nice room good breakfast nice staff great location

excellent staff and good breakfast

they also have delicious breakfast, comstumized to your wishes

all is good.location staff and amazing breakfast.

the breakfast buffet is also sufficient

location, excellent breakfast, very friendly staff very comfortable beds

the breakfast

the breakfast

an hotel buffet breakfast, it was quite good, an excellent variety of fresh viennoise pastries, hard-boiled eggs,

the breakfast was delicious and the staff serving it was very friendly and accommodating

breakfast was quite good with a reasonable assortment of cereals, meats, yoghurt, etc

continental breakfast was good, but we did notice on our last day that some people had a cooked breakfast

very clean and variety in the breakfast the hotel is close to the city centre helpful staff

very clean comfort room, great breakfast, good location !

breakfast was wonderful

breakfast could be better. a little bit noisy as rooms face noisy square

breakfast could have had more selection.

at breakfast they need two waiting staff not one

breakfast could be improved.

i think, the breakfast is ok. overall, friendly staff

i liked the breakfast and proximity to the ocean. and the wifi was fast

wifi cuts out a lot

no breakfast

the breakfast was also one of the highlights: diverse, plentiful, and with fresh products, giving us

excellent location. lovely breakfast. staff are so helpful. great value for money.

good breakfast buffet options and decent coffee.

spacious rooms, friendly helpful staff. bar and restaurant

wifi reception not good in rooms but good in lobby.

the breakfast is quite simple. the pancake was not kept warm.

wifi condition is very good

atm machine,no room service menu ,if you change your room to a different one you will need to pay and clear all

en coffee machine is not working); -room service is questionable if

room service etc on offer

though we didn't use)

not cleaned; - bad smell in bathroom; -poor breakfast

room service was prompt and efficient, and the breakfast was excellent plentiful, fresh, and

the spa and its staff were great

small, cozy hotel, one restaurant and a spa section downstairs

breakfast was fine with various options, only lacking healthy options like seeds and nuts (i (-)lack of healthier options at breakfast, as mentioned above (+)fantastic breakfast (+) breakfast is good (+) extensive breakfast selection (+) the breakfast was exceptional (+) i only suggest that they improve the breakfast (+) the breakfast that's included is also amazing great value for money (+) new, well equipped, good location and nice breakfast (+)room was great, the whole hotel was very clean, all staff were very friendly and helpful and the breakfast buffet was very good (+)the location was great and close to the attractive areas. the breakfast was simple but delicious

were great gave early check in and late checkout

breakfast was good. room service provided too

the wifi totally doesn t work in room so i have to do everything with internet at the lobby

however though it was open the bar wasn t stocked and no staff

poor quality of the wifi

wifi access was very intermittent with frequent breaks particularly in the rooms on the upper

noying), and be careful of balcony

appreciated the free on site parking and free wifi however the wifi was a little unreliable

the room was brand new, bar was very trendy

excellent location, friendly staff, great wifi

in add very bad wifi

minor detail about the room service

staff at the front desk, room service and at the restaurant were exceptional

no room service for food, no electric kettles in rooms.

the wifi was slow

wifi is really bad and not working in the rooms we have had

the same unkind & unprofessional lady who embarrased me at iftar said they can not provide it as room service

no room service or amenities gym is an old room with some machines, 2 out of 4 not working and only

and their colleagues, who work in various departments including the front office, canteen, room service, and the restaurant on the 5th floor, went above and beyond to make our stay

ain station and main places are reachable by foot) and also for doing home office (room table, wifi, roof top (-)wifi not secure so didn't support secure remote working connection. (-) wifi was okay, not great (-)access to the free wifi was a bit complicated but worked ok. a simple code would be much easier. (-)wifi patchy. bathroom toilet too close to the bed with see through sliding door. (+)great location, wifi totally useless, expensive bars in the local area. (-) hotel wifi totally (+)mostly clean and tidy. staff plausibly trying to be helpful where they could. wifi

the breakfast was excellent

the room service and maintenance reacted very quickly for small requests

the buffet style breakfast is pretty much perfect

plus there was no parking space and there was a construction in front of the hotel, which made my family scared at

breakfast very simple and very few things. no parking in the street, just over the pedestrian.

breakfast, free dinner buffet, they allowed us to stay in lobby with belongings until we were done

the staff were nice, the room was big, the room was clean, the parking was good.

the room breakfast and services

the booking said hotel had bar but it was closed for

very good customer service and breakfast

service and wifi

i had to order room service a couple of times, and the quality of the food was quite poor

i loved specially the room service, i had dinner in my room with a simple call it was tasty and very speedy

2 room service only until 2200 that mean ifs mean if you need water or any drinks no

room service, i called room service to have my breakfast in my room then when i ask for what i can

stayed there for vacation but i met a lady who was very rude with us doesn t have spa room service was poor

location is excellent, and as we were lucky enough to get one of the free hotel parking slots, our car was immediately outside the reception

the breakfast is great! i suggest changing the menu a little bit on different days.

parking is in the street.

difficulties of parking

not a complaint, but parking is on the street. we found it very safe.

cept breakfast) needs

is not up to standard, especially the bathroom & floors in our room restaurant & room service food

breakfast was superb room service

for example; when i ordered for room service it took forever to be delivered

spa particularly good staff were all absolutely lovely, friendly and professional

i enjoyed the room service that was provided

i appreciate the parking space

the hotel offers excellent service, a delicious breakfast, high standards of cleanliness, and very good treatment from the entire hotel team

the location/parking is great and the breakfast was good.

good value for money. staff very helpful with parking

room service was 10/10

the hotel does not provide breakfast with room service. location was excellent.

great location and great room service and food

location was good near rabat mall. kitchen. a/c.

it has a function kitchen but i only needed to use the fridge

adil the owner of the restaurant/ cafe ( free wifi ) across this hotel , is another man to give a big clap to (+) the bed was super big and comfortable, very clean room and no noise coming from the outside, the wifi speed was just perfect, very strong and reliable, the ac was extremely powerful and worked (+)neighborhood. calm. clean. good wifi. washing machine available.

very clean, good breakfast, affordable price and great location

breakfast was basic

great location, staff, amenities, wifi. an excellent hotel all round.

clean, calme, quick check in. nice breakfast

nice internet connection nice breakfast kind staffs

abderrahman was working nights and was so on top of things that he remembered my room service breakfast (after just one day) (+) the prestige suites are magnificent there's an amazing room service team in this hotel : special thanks to rafek (+) ud83eudef6 the room was amazing and the room service also (-)room service give us an expired milk for the breakfast they fix it once we called them and they (+) very clean rooms and very good cleaning/room service (+) gloves provided for restaurant buffets, room service cutlery and plates provided in sealed cellophane, online room service menu 7 (-)room service forgot 2 consecutive times the drinks ordered to accompany the meal (+)view, bed is comfy, service requests are handled promptly, and the harira (moroccan soup) from room service is consistently one of the best i've ever had (-) room service, (i placed an order at 11pm) took over 90 minutes and several calls, to arrive (-)room service food was excellent (fish, salmon, soup) but clearly there was a problem somewhere - (+)my children loved it and room service was top! i loved the forest next to the hotel.

abderrahman was working nights and was so on top of things that he remembered my room service breakfast (after just one day)

for iman in the reception and saeeda for the spa they were excellent in their jobs and

and garden views are a wonder, the atmosphere is amazing with the world cup matches events, the pool is relaxing and big enough to give you all the privacy needed, plenty of restaurants and bars

tastes and environments to relax in, the gym is well equipped and has everything you need and the spa is high end and relaxing, a truly 5 star experience that i would recommend to anyone visiting

i like everything about it, i would like it even more if they had more variety of breakfast!

godo breakfast and dinner

she was very kind and assisted with breakfast which was very tasty my room was comfortable, and despite being on the ground floor and

limited breakfast variety during some weekdays

very good breakfast

you stay for a few days breakfast was ok

breakfast buffet, options inside the room.

location of the hotel was superb, however the breakfast need some improvement adding some few

clean and breakfast

breakfast buffet is plentiful

room service reception staff breakfast quietness

the breakfast was excellent

everything was excellent, from the front disk to the stuff at breakfast

breakfast was good and included traditional and local options, with plenty of fresh orange juice,

super clean. smelled great. breakfast was delicious. comfy bed. good location.

the front desk staff member's breakfast staff cooks chef cleaning staff night front desk staff everybody everything was stellar

i didn t have breakfast but the location of the hotel was perfect

great location, great breakfast, exceptional service and staff who made us feel like home.

excellent welcome staff , friendly and professional, good breakfast, excellent location

of the shower was a bit low and the breakfast room didn t have doors so was a bit cold

staff, atmosphere, breakfast, all perfect

the courtyard was beautiful and made a great place to relax and read by the pool

both breakfast and dinner were absolutely delicious, with a great variety of fresh and flavorful options

decoration, beautiful furniture, excellent breakfast, perfect quality of all services offered by the hotel

good free wifi very helpful and pleasant staff nothing is too much trouble

room service daily with honest kind girls

room service was hard to order.

room service ,food brought cold and not even what we ordered

room service is very stingy

very poor service, the room service is so bad , food is bad , shower gel at the shower not working

even the pillows like stone inside it, the bathroom not clean and old, no towels and i called the room service to bring but they didn t care

nice breakfast

girl at reception and all staff are wonderful ud83dude0aud83eudd70 boy's reception and breakfast are great

the toilet was broken the room dirty shower discussing no parking the location verry bed no amenities listed was working i have to go samhwer else i coulbn

breakfast was very good

parking, reception, room service were all very good

there is no proper room service none to serve a glass of water at the entrance if required, not a single bottle of

there is no room service !

room size was shockingly extremely small. no water bottles in room no room service

no room service, can't carry even the morning coffee to the room, which is disappointing

room service was very good

location, clean rooms but small , beds are comfy but the noise from the bar or night club kept me up , enjoyed the breakfast

kids friendly

the hotel breakfast is good

amal at the reception was very kind and helpful, the rooms clean and the swimming pool as well parking is free highly

get your bar operational, and i'd really like to see a room service menu

excellent as well the presentation was wonderful, the pool was very nice and we played with the kids there

they have parking, good wifi, spa (i had a relaxing massage was great) and a pool (+)time visiting morrocow and i am glad i did , what makes my vacation beautiful is urban hotel spa (+)located near the train station, and with ample parking of its own, urban hotel and spa was perfect for our one night stay (+) spa and gym facilities were perfect for my needs, could not have asked for more (+)service was great, the spa (hamam) was really good and at the reception janat was a very kind person did her job very good (-)spa was closed. (-) i must say there should be easier for an english-only speaker to communicate at the spa, although the spa was very professional

the gym has almost no equipment.

large breakfast buffet and delicious kitchen

well located, wifi is excellent, very good service, staff were really helpful and friendly, the food also was

breakfast menu (lots of options), clean room, good dinner options (freshly cooked), parking right outside the (-)no parking, rooms have somewhat weak sound isolation (-)parking available in front or close by as it s on a very busy street in a busy area (-)of dedicated parking space for the hotel (-)very weak stream of water in the shower, small rooms, not enough parking places

good wifi connection

good value. good breakfast. good bar. not that common in morocco..

breakfast is very good.the hotel location so good.the hotel in the city center

i would only like yogurt added to the breakfast

welcoming staff, a very clean room, it's a family run hotel in the hub of kenitra, for breakfast we had a freshly made continental breakfast, i'm very appreciative that i asked for a

breakfast frigo at room and very friendly people

bed for a couple, they said that they will answer me and unfortunately no answer until now one breakfast is finished not refill which is not normal for a

limited breakfast selection

breakfast slightly limited

lovely modern clean hotel with supee comfy bed, good internet and a very good breakfast

the accommodation was very comfortable, the breakfast was delicious and the view was stunning.

breakfast were awful

swimming pool

private parking for the hotel bathroom was small in room number 312 time for breakfast should be extended to 11

location. swimming pool ,character of hotel

the breakfast could have been better.

we only had breakfast which was substantial but the same as any riad

gym was huge but didn t use we did use spa which was fantastic

gym was huge but didn t use we did use spa which was fantastic

good wi-fi, many electrical outlets, good breakfast

room and the breakfast are so nice , the people working in the hotel are so friendly , especially ms

the tables for breakfast in the morning took a little bit to long to get cleaned.

there are no parking except at the street. it is somehow expensive to the amenities provided

clean, very attentive and friendly staff who were happy to help in any way possible, amazing breakfast

feeling with the staff

the breakfast buffet and room service are nice as well

room service a bit weak, salt and cumin not provided with eggs ordered in the breakfast

cept pool and room service): you definitely feel that there is a treatment for moroccans and for foreigners

room service was too slow, it took them 45mn to get my order, a sandwich which was not good for its

reception, room service, restaurant team, spa,,,

room service, do not speak english and did not understand what we need

room service: dinner - chicken risotto was undercooked and not too good

fatim-zara room service supervisor was extremely efficient, professional and friendly

we stayed during ramadan, room service of sehur was good

kid he get up at this time and me as well which not good sign for a good hotel plus no ac and pool are dirty and breakfast omg i will never back again all american think a lot before head

only swimming pool

the pool

i had to go to the swimming pool to be able to use wifi

the hotel pool is used by locals and can get really busy

ere you eat breakfast) and the restaurant at the pool as these are two very beautiful fullt equiped restaurants which are now not in use in the

very good breakfast and snacks at the pool

breakfast :( can do way better. (+) very good breakfast and snacks at the pool (-) they should open 2 more theme restaurants in the main restaurant (where you eat breakfast) and the restaurant at the pool as these are two very beautiful fullt equiped restaurants (-)the breakfast (+)breakfast was good, staff amazing (-)free spa offered but not appointment available breakfast is nothing exceptional for the price

i also absolutely recommend the spa

service spa staff restaurant

for instance, on a couple of occasions, we had to call room service multiple times as basic facilities such as shower gel were not refilled upon cleaning

from the warm welcome at reception to the impeccable room service, every detail was meticulously taken care of

my room was impeccably clean, beautifully designed, and provided the ultimate comfort, while the room service was prompt, courteous, and delivered delicious meals that added to the indulgence

liked the tranquillity of the area, the comfort of the rooms, the room service and the facilities available at the resort

room service is not the most quick

enough towels in room reception is weak room services very sluggish breakfast few chooses room inside is old painting and dust is all

we as a family have had so much experience all over the world staying at 5 star hotels, room service food was also fantastic, hot at all times and the steak was the best we have ever had

bad service especially the restaurant and room service, one hour to get an expresso two hours to get the food at the restaurant etc

the room service never respond the calls

kids pool wasn't very clean

service at the pool bar was rather poor, and the quality of the room service/ restaurant food was a bit disappointing for a 5-star hotel

we ended up getting iver priced room service and beer instead

we ordered room service from the italian restaurant, the pasta with shrimp and gambas was without shrimp and

we had room service the first night which was really tasty but the next three nights we went to the

hotel rooms lack so many things, no hotels guides or room service menu, empty fridge etc

the breakfast is fine

good breakfast. airconditioning and clean room.

same breakfast everyday, didn't get new toilet paper after some time

poor parking on poor surface.

a dedicated parking area would be nice