he new that the hotel did not make aware the pool was out of order

booked this room to spend the night with my two little grandkids who wanted to swim

to other hotels, it had the best breakfast experience

the room was very clean, at a good price. the staff was exceptional, breakfast was great.

reaching for the remote sounded like there were invisible kids jumping on the bed

the hotel was very clean, great breakfast, and comfy beds.

alot of homeless people in the parking lot

the breakfast was actually pretty decent, i was rather impressed.

room rate was excellent and included a complimentary breakfast that was excellent

have stayed often because of the location near yellowhead hiway. like the parking as well.

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

room service does not exist despite being advertised we called multiple times within business

-staff -restaurant -room service -pillows

room service

eaning staff), was not very good this time around

clean, comfortable beds, great staff, delicious food via room service.

i liked the option of choosing when to have my room serviced and receiving a reward for the days i chose not to

friendly and accommodating. clean and bright room. good size too. room service was great!

no room service

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did not look to be

the only thing i would want would have been a paper room service menu instead of a qr code.

no one answered the reception phone or room service phone

quiet, comfortable beds. the room service and drinks were delicious. great location.

cleanup after room service, cleaning did come in to do the bathrooms but did not make beds or take dishes

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

the room service was fabulous

we had breakfast room service

reasonable good room service but a limited menu

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

the room service delivery was friendly

had room service for breakfast, very good food and excellent service.

room service was fast and friendly

breakfast was incredible, room service 10/10, overall fantastic facility

the pool was nice and the room service was good

with room service was impossible

wish there was later options for room service but otherwise it was a great stay

i put out the tag for room service on the 2nd of 3 days but did not receive any service

no room service after 11:00 pm vending machines weren t stocked

room service came in me and my s/o were still asleep

room service was terrible, it arrived rubbery, cold and lacking in quantity

the staff treated us with respect , from the valet, front desk to the room service.

by that time we just got room service

the room service food was excellent and came up quickly

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

very clean, perfect location, great room service, nice pool, and the team there was incredible

the pizza we ordered from room service was delicious

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

one night kids kept use up to midnight

were expecting a pool for our kids

our food from the restraurant

dered through room service) was not very hot and the gravy was very bland

the only other small thing is that i wish the restaurant offered room service a little later

food and room service

also want to order room service for bfast so that i do not need to go out with my kids, but instead they want you to

in on a queen even after room service

nothing really. but i could have done with a little room service

bed sheets didn't fit the bed

breakfast and room service was good

room service

room service would be nice.

good room service. big rooms.

when i asked for room service for the room to be cleaned, they just did the bed, they did not clean the toiled nor

the breakfast is really good as well as their room service!

no restaurant or room service

friendly staff. very clean. nice pool and hot tub. quiet. great room service.

no room service menu in the room

the room service are just in the morning and you have to book them, if you miss them so good luck for

room service food was outstanding

their room service could be improved

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

there was 2 laundry rooms next to us so you can hear laundry at 10am and the maids talk very loud down the

the food is good just not a lot of options for kids

toothbrush & toothpaste, no cotton buds, no bodywash soap), no laundry bag, no slippers and bath robe available in the room, breakfast not included in price, high

room 343 was very noisey and could hear everything from the pipes to them doing laundry all night long

would rather have been in main building had room service and food was not

beds were comfy, your meal room service was yukky

the food from room serviceg

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

also, it's great that the hotel has a gym on site

room service never delivered

and the doors do not seal properly

we had kids and meant to tell room service no need to clean the room, but they did, and did an excellent job

bient road noise is excessive on the street side), ordering room service was

all rooms we have stayed in here

food from room service was fantastic

food was good and fairly quick room service, staff was great

the room service was not good at all it was too salty i could not eat it at

check in service and room service, front desk ' fazil' was very professional helpful and courteous

toast was burnt for breakfast room service but the rest of my breakfast was great

comfy beds and great breakfast and restaurant attached

the bar & patio need a makeover

parking is well lit and there was a plug in for a cold

r us it was breakfast muffins- a lot of other

at this hotel and went to the restaurant/ bar attached in the evening

4404 restaurant is not that great and there room service is a joke

also outstanding service in all areas: front desk, restaurant and room service

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

room service menu

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

location (near our destination), room is clean, quick to deliver what is requested from room service, blackout curtains (-)room service twice (+) when i went to get tea was told i could have texted and had it sent to my room free of charge, room service was (+) room service was quick and easy (-)couldn't get any from the front desk or i would have had to pay ridiculous amounts for some from room service (-)vending machines should accept cc, maybe room service? (-)of daily room service, having to ask for soap & towels, coffee/tea supplies, blank walls in suite 128- no (-)room service closed way to early and text to order room service makes no sense if they just phone (-) no room service (-) the room i got had a horrible bed, no ventilation, and only one towel with no room service for our 2 day stay

hotel staff as well - front desk, housekeepers excellent location, lots of parking

the free laundry and the gym

notice the sign saying conserve water for the laundry,then i saw the flush bowl that's as big as a fish

parking was not great.

the room service was very accommodating and

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

rooms had room service

eaning) every day which was also really nice

room service. we need to pick up some items at the frontdesk. but overall it very good

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

food was terrible, we ordered room service and it was in a box, the potato wedges i had were cold

very comfortable beds, large rooms and quality room service. great overnight option.

the pool wasn't open at the time of course because of covid.

quite, clean and comfortable, no kids crying or running around!

no room service

the denny s staff and room service were great

unable to adjust air conditioning....was very hot in room. no room service

should bring back room service from the chop it was kind of a pain to have to go outside and around the building now

room service only came a few days even though we requested each day

on second day, we asked for room service and they just fixed our bed sheets

no room service,no drinking water in room

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool

lot of parking space.

clean, friendly, excellent breakfast, pool with slide for children, hot tub for adults

no room

room service was served in paper boxes not on plates everything was just thrown into boxes on top

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

not even room service was available

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

good location. i didn't have breakfast as i was scheduled for surgery.

ricky's bar and grill is convenient

coffee was weak at breakfast.

great room layout, included breakfast vouchers, friendly staff.

i ordered room service twice and both times and i was greeted with a smile

only spent one evening so did not try the food. pool was nice for the kids

kids liked the swimming pool

checking staff very nice and person work at bar was very nice

extremely hot, parking was not very well

bed was comfortable no room service due to covid- good

no room service due to covid restrictions which was excellent

the room was clean at check in but no room service for 3 days is not acceptable.

didn t like that there really isn t a room service offer

there was bare minimum room service

room service was unavailable

the room service took over an hour and it was cold once we received it.

5 hours so you couldn't even flush the toilet, so we decided to order room service which didn't work as they had no water either and had to shut down for the night

maid walked into our room while we were sleeping at 10:00 am didn't bring our towels when asked room service had us on hold forever and maid also tried rushing us out 20 minutes to our checkout

denny's restaurant right at the hotel with room service

great, food could have been cooked better beds were comfortable, however we did not receive any room service just new towels and two bags of garbage

gym equipment was broken and very basic

room was dusty, bath kind of dirty (kids have been afraid to go there)

the gym was nice

one complaint,the breakfast staff was very kind and courteous, front desk was excellent service, checking in and out

we ordered in room service for supper and it was really really good food

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

the staff are also on time with their room service

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

room service are not regular everyday as stated in the bathroom which is understandable, but for 4

when it's breakfast everyone is using the elevator, long wait time to get up or down

we also liked that the pool hours were great, to take an evening swimming

i quite enjoyed the amenities such as the pool

i also think smokers should be in a designated place, not walking around the parking lot near the main entrance smoking

the pool was nice. great breakfast selection. nice rooms. upgraded to a nicer room.

wifi needs some work but the staff were very helpful.

kids loved the waterslide

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

it was perfect for kids, from the slide to the depth

near to the west edmonton mall, so great location for who is thinking going to the water park

called in room service quite a few times, no answer so i had to go to front desk to grab stuff

though smittys attatched to hotel and in hotel it says room service smittys would not deliver cespecially for people who have walking

room service wouldn

didn't have anyone ask for room service, had to ask for more supplies.

much to like about, except for the quiet and green tag, which is like don t disturb for room service