free 'continental' breakfast is an added bonus

breakfast- they provided a hot breakfast item

r us it was breakfast muffins- a lot of other

at this hotel and went to the restaurant/ bar attached in the evening

the bar & patio need a makeover

pool and fitness rooms closed

we had put our kids to bed and there bed seemed ok and when me and my husband when to go to bed there was hair in

vid)

the room was very clean, at a good price. the staff was exceptional, breakfast was great.

nice breakfast bags to make up for closed restaurant

wifi not good

wifi service was very slow

wifi in my area

staff very helpful, and breakfast an unexpected bonus

the breakfast was actually pretty decent, i was rather impressed.

room was spacious, room service was quick

no room service, bad wifi

food and room service

the only other small thing is that i wish the restaurant offered room service a little later

also want to order room service for bfast so that i do not need to go out with my kids, but instead they want you to

their room service could be improved

at least room service is provided upon request.

room service food was outstanding

the room service are just in the morning and you have to book them, if you miss them so good luck for

no room service menu in the room

considering there are no close restaurants that would of been nice since room service/lounge is closed at

the communication for the room service was not very good. the breakfast i had was only ok.

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room to

the room across from us had a dirty room service tray outside their door on the floor during the whole time we were there

they could have offered a room service for breakfast at least at the desk

eaning staff), was not very good this time around

room service does not exist despite being advertised we called multiple times within business

-staff -restaurant -room service -pillows

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

the food from room serviceg

would rather have been in main building had room service and food was not

beds were comfy, your meal room service was yukky

no pool or breakfast but parking was convenient

we got a late check out due to power outage

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

only thing i would want to be diffrent is to have instruction how to use spa bath lol

we had a spa bath which was very comfortable

spa tub and furniture were amazing. shower also great. soap dispensers, pretty cool.

basic toiletries provided

room service was terrible, it arrived rubbery, cold and lacking in quantity

great location room service was quick bed was very comfy hotel had a good clean feeling

wish there was later options for room service but otherwise it was a great stay

room service came in me and my s/o were still asleep

wanted to have coffee in the morning and wanted for room service

ordered room service the food was cold for the price definitely should get hot food

rria

the room service food was excellent and came up quickly

by that time we just got room service

was small coffee , maker didn't work, bathroom fan didn't exist, no ice, had to use room service, fridge was not cold

no late night room service

the room service was fabulous

reasonable good room service but a limited menu

nice modern rooms and room service

we had breakfast room service

the pizza we ordered from room service was delicious

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

good gym, awesome staff.

front desk was happy to accomodate with a late check out and advice re parking and amenities

room service was excellent. valet parking was very convenient.

had room service for breakfast, very good food and excellent service.

cold coffee with my breakfast. i also ordered coffee for room service and it wasn't very warm

breakfast was incredible, room service 10/10, overall fantastic facility

the room service food was excellent

nothing really. but i could have done with a little room service

breakfast and room service was good

feel you could use a restaurant or have one in the hotel for ordering room service or even bringing up a nightcap when you don t have the time to go for a walk

bed sheets didn't fit the bed

well when you get room service for two and only one person gets the food

channel 3 - ctv or something) and no room service menu

good room service. big rooms.

didn't like that room service would take long in this small building

no restaurant or room service

no room service and no complimentary water bottles

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did not look to be

clean, comfortable beds, great staff, delicious food via room service.

no room service

friendly and accommodating. clean and bright room. good size too. room service was great!

nothing offered especially during covid not even room service.

room service knock door arly to clean the room.should have a better info about staying customer.

sausages weren't cooked thoroughly, no room service during our stay, bathroom was dirty, and poor customer service during check in

bed was good - tv was a bit confusing to use - also the phone i cud not reach room service

or 5 times this summer at this hotel) r torn with holes and room service didnt cover the food when brought to the room a little

limited room service menu and we were served off food at breakfast

no room service

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

not even room service was available

no room

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

great room layout, included breakfast vouchers, friendly staff.

coffee was weak at breakfast.

my only complaint would be i booked the hotel for a fitness centre, and this one couldn t even be considered one

staff were super friendly,bed was comfortable, breakfast was cooked freshly, excellent value.

food from room service was fantastic

the room service was not good at all it was too salty i could not eat it at

toast was burnt for breakfast room service but the rest of my breakfast was great

check in service and room service, front desk ' fazil' was very professional helpful and courteous

food was good and fairly quick room service, staff was great

zero food on the premises and zero room service for food

room service menu

friendly staff at the desk, room service and food and beverage restaurant and bar.

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

location (near our destination), room is clean, quick to deliver what is requested from room service, blackout curtains (-)room service twice (+) when i went to get tea was told i could have texted and had it sent to my room free of charge, room service was (+) room service was quick and easy (-)couldn't get any from the front desk or i would have had to pay ridiculous amounts for some from room service (-)vending machines should accept cc, maybe room service? (-)of daily room service, having to ask for soap & towels, coffee/tea supplies, blank walls in suite 128- no (-)room service closed way to early and text to order room service makes no sense if they just phone (-) no room service (-) the room i got had a horrible bed, no ventilation, and only one towel with no room service for our 2 day stay

when i went to the laundry room in the basement, i found that there was no detergent

wifi was not very good quite slow

notice the sign saying conserve water for the laundry,then i saw the flush bowl that's as big as a fish

clean, comfortable, affordable, the gym has enough in it to have a decent workout

i ordered room service twice and both times and i was greeted with a smile

food in bar pretty tasty, staff great ,nice clean rooms. breakfast large

extremely hot, parking was not very well

the breakfast charges kids so much

only spent one evening so did not try the food. pool was nice for the kids

denny's restaurant right at the hotel with room service

couldn't get room service due to restaurant being too busy.

5 hours so you couldn't even flush the toilet, so we decided to order room service which didn't work as they had no water either and had to shut down for the night

maid walked into our room while we were sleeping at 10:00 am didn't bring our towels when asked room service had us on hold forever and maid also tried rushing us out 20 minutes to our checkout

the room service took over an hour and it was cold once we received it.

didn t like that there really isn t a room service offer

room wasn't cleaned for room service during the day and then house keeping came late in the day to see if she can do up the

there was bare minimum room service

the room was clean at check in but no room service for 3 days is not acceptable.

better room service

great, food could have been cooked better beds were comfortable, however we did not receive any room service just new towels and two bags of garbage

after a very long day of activities my kids couldn t sleep and this was quite stressful making our stay not as relaxing as we wanted it

one complaint,the breakfast staff was very kind and courteous, front desk was excellent service, checking in and out

the gym was nice

i was very satisfied. wifi was a bit slow at times, probably during busy times.

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

the staff are also on time with their room service

we ordered in room service for supper and it was really really good food

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

room service are not regular everyday as stated in the bathroom which is understandable, but for 4

perfect for family stay in edmonton. appreciated the morning breakfast. close to west ed.

room was good,however, parking was very bad

great breakfast and clean and inviting pool & jacuzzi.

great for kids

can't say there was anything i didn't like. could use another handicap parking spot!!

was able to obtain a plastic bag from the room service

as having room service front desk staff not helpful with this in any manner as a member who stated for 9

called in room service quite a few times, no answer so i had to go to front desk to grab stuff

much to like about, except for the quiet and green tag, which is like don t disturb for room service

breakfast. room service. room was not cleaned .

the pool with the grandkids loved that the breakfast was extended to 11 am on the long weekend

it was perfect for kids, from the slide to the depth

were professional, personable and friendly, quality breakfast, good gym and comfortable room, plus excellent restaurant on site for evenings too

wifi needs some work but the staff were very helpful.

the breakfast

room service. we need to pick up some items at the frontdesk. but overall it very good

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

eaning) every day which was also really nice

the room service was very accommodating and

food was terrible, we ordered room service and it was in a box, the potato wedges i had were cold

very comfortable beds, large rooms and quality room service. great overnight option.

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

restaurant / bar on site

the pool wasn't open at the time of course because of covid.

should bring back room service from the chop it was kind of a pain to have to go outside and around the building now

you can even order room service from denny s to your room

no room service

room service only came a few days even though we requested each day

the denny s staff and room service were great

on second day, we asked for room service and they just fixed our bed sheets

no room service,no drinking water in room

ot enough)

the breakfast could use more fresh fruit/yogurt.

it wasn't their fault because all of alberta is closed down but we couldn't he use the swimming pool