many ants found in the bedsheets slow room service. call to manager not returned

especially room service and chi ah chi fell short of expectations

room service / food was not great

room service food was not good at all, especially for the premium price we paid

wish there was room service or quick meal. also extra for classes are annoying

the dining experience was equally disappointing, with the restaurant serving cold fries and room service taking over an hour just to deliver water

room service messed up our order a couple of times but remedied it immediately

fact that they offer room service , but don't provide a table or any means to eat your food on accept the bed was a

the location was excellent .had room service breakfast and food was ok

had to use my iphone flashlight to see things like the room service menus

spotlessly clean, very comfortable bed, fast wifi

the bar is on an honor system, fantastic

my son loved the fish, the chocolates, breakfast muffins, and we spent hours at the pool and hot tub

and they offer smores for making:) pets are very welcomed and accommodated for here

movie night at the pool

los abrigados pool is not nice

location and the staff at the desk and for room service was friendly.

was suppose to be heated, got the kids all ready to go and found out the pool heater wasn't turned on

pool and jacuzzi were fun for the kids and parents

excellent location and huge swimming pool

and no shirt drinking something with their big pickup truck parked in front of them and little kids running around

room was clean, nicely appointed, and every person from front desk to room service maids were very friendly and helpful

no room service

the cost didn’t go down despite the absence of room service.

the gym could use some tidying up and more weight options.

the breakfast, location, and friendly and helpful staff

i would have liked room service

wished we had known at check-in that we didn't have daily room service - it's fine, but we would have conserved towels

consider offering other meals for guests other than mole mexican specific, more general food as room service

room service was not done on first day and when asked a person who works she immediately brought

no room service or restaurant on site for lunch and dinner

) breakfast, and gorgeous renovated rooms

the breakfast is delicious and served on your private deck

the breakfast was wonderful!!!

surroundings, room and breakfast

would have liked more wiggle room with breakfast

daily room service is upon request only but very prompt on responding with any needs

so there was no place to get food after hours and the hotel doesn t have a kitchen for food room service

cant say this is a hotel, no daily room service, cereal is the only breakfast served...

room service never came to clean during my stay there

provided no room service

i love that there s a restaurant with room service on the premises and their food is great

no room service or dinner

room service was great...........

easy self parking in front

quaint with style, off the main throughway. great for adults.

the bathroom was super dirty and grimy, and they didnt clean when i asked for room service.

i was there for 4 nights and only once did someone come for room service

we had to call twice to get room service done

didn't get room service what so ever

i miss room service

covid prevented daily room service but staff replaced what we asked for easily. delightful.

the room service staff were very accommodating as was the front desk staff

have preferred daily room service or at least once during my 5 night stay

great value, comfortable room, free parking, great location friendly front desk, family friendly

kids loved the heated outdoor pool and enjoyed unwinding after a long day of sight seeing and

aff could

has a bar and mini restraunt on site

staff was so friendly especially with our kids

excellent location and facility. parking and laundry were super. nice breakfast. lovely grounds.

included - hot breakfast. laundry facilities.

definitely not worth the price and won''t order the room service again

room service was terrible

breakfast we ordered and had room service delivered

ordered room service which was timely and friendly; however the steak was not cooked medium well as

had restaurant bar walking grounds, pool, and room service

the pool was closed

the amenities like minuature golf and the 21 + over pool area

we loved the pool area and utilizing the putter golf course.

cottage was pretty clean, amenities were great (mini golf, pool, and adults only jacuzzi)

they were able to accommodate our group, which is 11 adults and 10 kids

the italian restaurant was delicious and the room service was great

our kids love the

my kids really enjoy the mini golf and the activities very clean and i would recommend and definitely be back

room was directly across from fitness facility with a bright white light on all through the night since it was open 24/7

fantastic to have a pool and some fun extras like mini golf

wish the pool opened earlier than 8am to get a swim in before breakfast

good location, clean rooms & hotel, good breakfast

breakfast is until 10 pm.

they have kids area, indoor pool a very nice gym and laundromat

they have an indoor pool, foosball tables, cornhole, and fire pits

breakfast was excellent and the coffee is great.

breakfast selection could be better.

was high level front desk great breakfast great gym great view and surroundings great wifi

there was laundry, and free breakfast

only thing i can think of is further refining the breakfast offerings for healthier carbs?

easy check in and out the staff was very nice and helpful. room service was very quick

a lot of room service and dirty towels in the hallways.

hotel-i thought the halls were very dirty-we walked by dirty dishes that someone left out from room service for over a day-same beer can was on top of the vending machine the entire time

we were stuck in our room

prices for room service were too high

bathroom, hair on the sheets of the bed, no room service, and keys stopped working on the second day

room service cleaned out my room before i even checked out

no room service no bkfast room is so small bathroom so small shower place is tiny

no room service. it took forever to get some more towels.

the price, no microwave, dirty under the bed no room service on...

i must say it was very clean but during our two night stay room service did not come once

smell in the bathroom of urine after a call to the front desk they said they will have room service clean

breakfast was good, room was decent, room service never entered our room at our request, location was great too

room service did a less than quality job cleaning

room set up was perfect for our family of 4 with a boy and girl kids (8 and 14)

they told me that i would not have it and also the restaurant was not available, nor there was room service due to the covid-19

no room service for families that were staying two nights. rates were expensive.

we brought our cats and couldn't have daily room service but the maids were excellent and left a bag of fresh towels hanging on our door each

because other hotels still were service room service

i didn't like having to request room service. breakfast was diverse, but quite processed.

we ordered room service and it was prompt as we were starving and exhausted from a 12 hour drive

room service is overpriced for the amount of food received

we asked the bartender if we could order room service so they could close the seating

room service menu in room but other than that, it was great

on route 66, restaurant on site, pool and hot pool/spa pool, room service, close to grocery and pharmacy stores as well as restaurants

there was also a lack of room service

was i charged almost as much as the total cost in pet fees, i was also charged twice for extra room service because i was staying more than 2 days

don t usually pay extra $10 for room service should be all included so my room wasn t clean for three days

and rundown; unclean with melted ice cream in the refrigerator; two night stay and no room service; no wi-fi even though sign said free wifi; bathroom had ants and towels felt like

the room service and hotel manager

there was no room service, so extra bedding & towels should be in rooms, & bins should be emptied

it would have been nice if they had room service. even if it was just for drinks.

staff was fantastic: everyone from the front desk to room service to the staff that worked the breakfast was super friendly and responsive

my assumption they were unlocked during room service perhaps, but we had arrived by 945pm, we were placed on the 1st floor

only has an outdoor pool and it was closed due to weather

it wasn't as nice as i thought it would be and no room service.

room service. had to request towels 3 times. had to get them myself. coffee was not good.

lines were too long, prefer room service

no room service

advertisement said restaurant and room service

room service was awesome

room service could have been a little better

when i asked room service they gave me towels but no sheets

room service,clean and nice modern look bathroom,comfortable bed, wifi speed

no room service

telling me it was 11:00 check out time and i had made an arangment with the night manager for the late check out at noon

we had late check out so we could relax on sunday morning and have a late breakfast

appreciated the late check out

have some modern upgrades like a keypad lock on the doors leading to the hallways with the rooms, wifi, and 3 or 4 bar/restaurants within the building

we enjoyed the restaurant for dinner & 2 of the bars for live music (1 acoustic & 1 band) (-)is a little bit of effort with no lift and a room on the 2nd floor and the balcony bar on the third but that s to be expected with a stay in an old (+) and amanda at the bar was super sweet with delivering meals to our room (+)the style of the building and the bath ! everyone is very friendly, great bar attendee ! (+)) the two bars were way fun and the bartender (unfortunately i do not recall his name) in the lower level bar (+) right in the middle of everything and there is a bar upstairs and downstairs (+)staff was great the upstairs bar was great (+) bar staff lovely and friendly easy

i asked front desk if i could order room service before departing and was told it was not offered

like that there wasn t any room service just because we have a 5 month year old and didn t want to have to pack him back in

no room service dining

newness, cleanliness, accessories in the room, electrical outlets, usb connections, wifi, etc.

full kitchen and fridge

and we had room service for breakfast it arrived very quickly and it was very delicious breakfast

room service from the restaurant was great

during covid meant the restaurant dine-in was closed but the food and room service was excellent

the cost of food and room service

room service was spot on