breakfast selection could be better.

there was laundry, and free breakfast

the gym was fire

was high level front desk great breakfast great gym great view and surroundings great wifi

the staff was very welcoming and kind. breakfast and the location was great!

i wish the breakfast was better the towels at the pool were nicer than the ones at the room

breakfast is until 10 pm.

everything , and the breakfast

building so everything works perfectly, clean, friendly staff, excellent breakfast, bar & small restaurant on site, comfy bed and pillows, etc

pool was way to cold for an indoor pool

the price, no microwave, dirty under the bed no room service on...

no room service. it took forever to get some more towels.

no room service no bkfast room is so small bathroom so small shower place is tiny

bathroom, hair on the sheets of the bed, no room service, and keys stopped working on the second day

was very helpful, they did tell us when we checked no room service daily but we understand this

smell in the bathroom of urine after a call to the front desk they said they will have room service clean

breakfast was good, room was decent, room service never entered our room at our request, location was great too

room service did a less than quality job cleaning

i must say it was very clean but during our two night stay room service did not come once

pool was small and no jaccuzzi

because other hotels still were service room service

they told me that i would not have it and also the restaurant was not available, nor there was room service due to the covid-19

no room service for families that were staying two nights. rates were expensive.

garbage starts to pile up unless you take it out yourself), and the front desk

of covid there is no breakfast, no room service

had to log onto tv for room service menu

also one of the only places in flagstaff that has room service

especially room service, the bar, clean elegant room, my name was on the tv, and security features for the

we ordered room service and it was prompt as we were starving and exhausted from a 12 hour drive

room service menu in room but other than that, it was great

don t usually pay extra $10 for room service should be all included so my room wasn t clean for three days

there was also a lack of room service

there's microwave /refrigerator desk closet no extra charge for room service as well as staff attentive nd curtious *no hidden fees acomodating to your need's

and rundown; unclean with melted ice cream in the refrigerator; two night stay and no room service; no wi-fi even though sign said free wifi; bathroom had ants and towels felt like

was i charged almost as much as the total cost in pet fees, i was also charged twice for extra room service because i was staying more than 2 days

my assumption they were unlocked during room service perhaps, but we had arrived by 945pm, we were placed on the 1st floor

there was no room service, so extra bedding & towels should be in rooms, & bins should be emptied

staff was fantastic: everyone from the front desk to room service to the staff that worked the breakfast was super friendly and responsive

it would have been nice if they had room service. even if it was just for drinks.

the breakfast was always great, as well as the staff

no room service

advertisement said restaurant and room service

room service. had to request towels 3 times. had to get them myself. coffee was not good.

to a maid in the hall for three blankets she only brought one -and she did not do any room service like replenish cups or towels or take away the plate of uneaten food with trash on it,

it wasn't as nice as i thought it would be and no room service.

room service was awesome

room service,clean and nice modern look bathroom,comfortable bed, wifi speed

when i asked room service they gave me towels but no sheets

room service could have been a little better

no room service

have some modern upgrades like a keypad lock on the doors leading to the hallways with the rooms, wifi, and 3 or 4 bar/restaurants within the building

we had late check out so we could relax on sunday morning and have a late breakfast

appreciated the late check out

we enjoyed the restaurant for dinner & 2 of the bars for live music (1 acoustic & 1 band) (-)is a little bit of effort with no lift and a room on the 2nd floor and the balcony bar on the third but that s to be expected with a stay in an old (+) and amanda at the bar was super sweet with delivering meals to our room (+)the style of the building and the bath ! everyone is very friendly, great bar attendee ! (+)) the two bars were way fun and the bartender (unfortunately i do not recall his name) in the lower level bar (+) right in the middle of everything and there is a bar upstairs and downstairs (+)staff was great the upstairs bar was great (+) bar staff lovely and friendly easy

telling me it was 11:00 check out time and i had made an arangment with the night manager for the late check out at noon

like that there wasn t any room service just because we have a 5 month year old and didn t want to have to pack him back in

no room service dining

i asked front desk if i could order room service before departing and was told it was not offered

to get a cart on check out and close parking is limited so i had to walk alone with my hungry kids and bags to the parking lot across the street

breakfast was good and location was also good.

and we had room service for breakfast it arrived very quickly and it was very delicious breakfast

the room service was a treat, the fish & chips yummy

of the current covid 19 measures, they didn't provide room service during our 3 night stay

likewise room service dishes of the room next door needed to be picked up in a more timely manner

room service from the restaurant was great

bed very comfortable, great water pressure and wifi, very clean. courteous and helpful staff.

maybe some fresh fruit for breakfast

rooms, comfy beds, flat screen tv, rooms came with microwave and mini fridge, free breakfast , wifi , and

had laundry facility

breakfast really little, only cereals

the only room service we got was new towels

clerk didnt know to turn it off and when i was trying to talk to the maid because we didnt get room service on our second day there she rolled her eyes at me when i was trying to ask for room

the room service put everything in place for our second night

no laundry onsite

the hotel also boasts a good-sized pool and a hot tub, which were well-maintained and provided a relaxing retreat after a long day of

people checking out plus room service ladies very loud

nobody came for room service

rooms that smelled awful, horrible room service, scary location, cheap sheets, poor housekeeping

they never responded to my online message and our room didn't have a phone to call room service

quiet with good breakfast. room service is amazing with friendly staff.

i didn t like having to request ice thru room service, it took a while to get

i would ve liked more variety in the room service menu and prices are a bit extreme.

many ants found in the bedsheets slow room service. call to manager not returned

the restaurant and room service food was delicious

wish there was room service or quick meal. also extra for classes are annoying

more choice on the room service menu with gluten free options

room service messed up our order a couple of times but remedied it immediately

had to use my iphone flashlight to see things like the room service menus

the location was excellent .had room service breakfast and food was ok

the only option for food was room service off the menu which when you simply want a fun easy snack after hiking is a joke

spotlessly clean, very comfortable bed, fast wifi

they also have a pool and spa next door which is fantastic

the bedroom is amazing and location as well. the staff was nice letting us do early check in.

and easy, and we also got access to the hilton spa facilities just a short walk away, which meant pool and hot tub time after exploring

the bar is on an honor system, fantastic

they have a steam room, sauna, hot tub and gym available for use

no room service or restaurant on site for lunch and dinner

no restaurant in the hotel. room service would have been great!

room service could be better - especially for non-standard requirements like tea etc.

room service came during the day but forgot to replace the towels they had took

no room service and the restaurant not much accommodating for hotel guests, had to wait for an hour to

location and the staff at the desk and for room service was friendly.

parking a little awkward.

kids can't take it

the facilities were were excellent and the pool area was outstanding .

our kids loved the pool

would have liked more wiggle room with breakfast

the breakfast was wonderful!!!

fabulous experience all the way round! breakfast was great! beautiful grounds!

the breakfast was 5 star.

breakfast was absolutely amazing

room was clean, nicely appointed, and every person from front desk to room service maids were very friendly and helpful

the cost didn’t go down despite the absence of room service.

no room service

the breakfast lady was a sweetheart. very kind to the kids and other patrons

the attendant at breakfast was super friendly and nice. we also loved the heated pool.

cant say this is a hotel, no daily room service, cereal is the only breakfast served...

had trash - a container with water and cigarette buts stayed for three nights, had to ask room service in the hallway for additional coffee and trash bags

room service never came to clean during my stay there

provided no room service

so there was no place to get food after hours and the hotel doesn t have a kitchen for food room service

room service was great...........

i love that there s a restaurant with room service on the premises and their food is great

no room service or dinner

an adults only, boutique hotel that we booked another trip back to before we even left the first time

spa was wonderful after hiking canyons breakfasts were

i was there for 4 nights and only once did someone come for room service

three cockroaches running around the room room service tried to open the door in the morning even though i had the do not disturb placard

also, we were not told needed to ask for room service but the staff was very helpful and nice

didn't get room service what so ever

we had to call twice to get room service done

have preferred daily room service or at least once during my 5 night stay

covid prevented daily room service but staff replaced what we asked for easily. delightful.

the room service staff were very accommodating as was the front desk staff

comfortable bed, good water pressure in the shower, good wifi and good breakfast

maybe some meat option for breakfast..:)

was surprised that a comprehensive and tasty breakfast was included in the price

guest laundry was on the second level accessible only by climbing steps

the low toilet, and that there was no safety bar to help you up. no big deal for most people.

wifi and tvs worked well

also, the wifi was a bit slow