parking lot was very small and tight.

elevator to our room and my car got dinged in the parking lot because there are no lines painted and someone parked really close

parking was the only issue

great location, easy parking, great wine hour and breakfast

loved this property for the staff, great comfy rooms and an awesome breakfast

did not have room service during my 2 nights stay - no idea why this was the case.

with room service a bit of a challenge

no room service

room service was the fastest i'd ever experienced

the breakfast which we had to go and get our own room service the next morning did taste nice

location to everything and complimentary breakfast room service was great!

was time of covid so there was no dining room for breakfast, but they provided room service breakfast and that was great

room service on time and lovely

loved the free breakfast every morning

fact that you choose your breakfast the night before and receive it in your room the following day was wonderful

our room was a little on the small side. ice and water required a room service call.

i was a little worried about ordering room service because reviews hadn t been good

you cannot even get ice without calling room service

and unfamiliar with basic expected level of things especially in the on property restaurant, room service and front desk

we only had room service

need a quater machine for laundry

every thing was ok didn't have wifi that hotspots we're horrific.

downside is that there isn't enough parking if the hotel is full

the wifi has to work, it doesn't.

the wifi is open and in the evening, when lots of guests were on-line, it

parking is first come first served and there are only like 8 spots available.

on-site parking, great cleaning service, and prime location to multiple walkable restaurants, bars and

only thing that was remotely wrong would have been the parking lot was small and hard to maneuver

free parking was a bonus

we had requested early check in and adjacent room which were not ready so had to go away for 3 hours and come back

service, comfortable bed, reasonable room service selections, amenities

room service was good and reasonably priced

breakfast very good, a very comfortable hotel in a lovely quiet part of san francisco

the breakfast and happy hour are exceptional

beautiful ambience, excellent customer service and great breakfast buffet spread

the bed was comfortable, room service every day & towels changed

location was perfect, the staff was friendly and available 24/7, the bathroom was huge, and the parking was ample and free

clean, comfortable and appealing rooms. good parking available

location, helpful staff, free parking, updated rooms, safe area, and there s even an espresso / latte machine in lobby

2 year anniversary it was perfect location right in the middle of marina district, offers on-site parking with a gate closure to protect the parking lot ,wifi,fridge, coffee machine, ice & vending

skip the room service. food was mediocre considering how good the restaraunt downstairs is.

room service from restaurant was average

for example : room service could be

only order room service between certain times so this was a little restricting but nothing major

wished they had a room service for visitors leaving early and need a quick bite before flight

the only thing missing is room service

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

adults/2 kids)

hotel/residence was stunning, the suite we stayed in was massive with kitchen, living room, 2 bedrooms

they wanted us to stay in the room anyway and took us complaining that with kids we needed a room with wifi and tv

vid).

the bistro did not offer lunch and there was no room service for food delivery to the

expensive room service and breakfast

no room service. it understandable why

i found room service an expensive option for me.

wifi connection was not great

only complaint really is that the wifi didn't quite reach my room, but that's pretty minor all things considered

wifi was non existent

view and wifi were bad.

parking was first rate, tv wifi microwave and refrigerator were great as was the heating/cooling system

property need to start the room service for night at least and serve tea snakes and water etc

convenient room, great room service.

room service was great, i called for fresh towels and they delivered fresh ones and even gave me

pool and spa were nice

the hotel provides laundry service, however the washing machine is placed in the garage area with free access from the

not so good room service

it did not have room service.

especially hotel employee at the front desk and the hotel operator who helped me get my room service breakfast in a timely way when the restaurant was not answering the phone

breakfast package. extended room service for after hours. parking a bit excessive.

parking too expensive and there is no room service

excellent room service

24 hour room service

no room service breakfast a little chaotic

room service everyday clean ambience and confortable beds

reception and room service seem to be understaffed

room service breakfast very expensive!

the location was great and the room service was awesome!

and everyone else involved inc the kitchen who provided a delicious room service breakfast

location. room service available. restaurant on site.

room service knocking at 8:00am when check out is 11am

cleanliness room service very inconsistent no place to hang clothes missing a drawer no pad on ironing board no

room service was great and helpful

good room service in ensuring clean bathroom linen and bins emptied daily

fresh towels were given but no room service

description says that they will only provide room service if you are staying for more than 5 days, we were there for 2 and we had room service

room service is friendly and quick

room service eating an expencive steak dinner out of a food box and wooden fork & knife

room service delivered our food to another room and we had to call an hour later to check on it

no breakfast and room service food was bad

same thing with kitchen and room services

nice room, lovely big bed! found our room very clean and room service renewed towels daily.

room service was done every day so we had cleaned room, fresh towels and new coffee

there was daily room service

housekeeping, had to chase up linen after room service was forgotten but dirty linen taken

coffee machine is not working and water not available and no room service

location, clean, comfortable bed, good shower, secure parking

their parking lot is in one place, lobby is one place and hotel room are on different place

parking and location was easy access to point richmond

the spa bathtub, spacious rooms, comfortable bed and completely self check-in

their parking lot is in one place, lobby is one place and hotel room are on different place

lack of room service

yet there is no room service, no water bottles in the rooms, thin hospital style sheets and towels, hotel

room service service was inconsistent

room service was a negative there wasn t any furniture in the room

no room service, and not much food choice.

is no restaurant or room service provided, but the continental breakfast was adequate and since we were out sightseeing

was ok, but a little odd that the room service didn't completely make my sisters bed

with fresh waffles, complimentary coffee and tea all day long, cookies and sherry from 4 to 6 pm, room service

the complementary wifi worked perfectly

good breakfast selection and we enjoyed the afternoon tea and cookies

neighborhood , quick room service , staffs were very politely and kind , place was not too crowded and easy

courteous staff

loved our room service

there is the option to request for room service when required with the reception for those who don't want daily room service

room service times could be expanded.

no room service offered

no kitchen or room service like advertised

we stayed a week and were happy to hang our towels and not need room service

for example, the night we ordered room service from the bar,

majestic restaurant is amazing, but room service was not as readily available as i would have liked