secure off road parking

breakfast was excellent and location is also very convenient

excellent breakfast.

the breakfast and the room.

the restaurant on the property is nice and serves nice breakfast

of with few exceptions, at least the looks at the higher level are well taken care of, also the spa although not cheap is very nice

hot spring pool and spa are lovely

wifi is only available in common areas. the breakfast could be better, with more options.

wifi is very weak in the rooms and unstable, we had to seat outside to catch some connection and

spa

good relaible wifi

a whole house with secure parking.

parking was a bit tough for the chalet

safe parking was also a big plus

parking is limited on site.

for an indulgent treat, the happy hour at the bar with a slice of cake is a fun way to spend an hour in the afternoon

the standout highlight though was returning from the 0515 start for the quetzal tour for breakfast at the restaurant, only to see another pair of quetzals in the trees above the river -

note that some bedrooms have a view on the parking lot

the food was excellent- the trout was delicious, and breakfast was extensive with fresh-squeezed juices, homemade breads, and a choice of entrees

the restaurant serves a wonderful breakfast and the trout on the dinner menu is raised in their own pond in the fantastic botanical

had a nice breakfast and dinner

the fire next to the bar barely heats the area

nice and cheap food/breakfast, very kind staff, amazing and beautiful place !

breakfast about fine, 3 options and good portions, lunch very delicious and dinner was perfect near

the restaurant and bar are cozy and lovely

the swimming pool was nice and the bar as well

had a choice of several different breakfast options

the swimming pool is lovely and the rooms are very comfortable

there was no option online for beds and kids

we say monkeys and toucans from our breakfast table

nice staff, very good breakfast, good wifi, large and clean room.

and spacious rooms, welcoming staff, breakfast available to pick up even a night before if you need to leave early

nice restaurant in the hotel and free breakfast was delicious

private parking

the large, comfortable beds, the large walk-in shower, the good breakfast and the helpful staff.

wifi almost did not work

breakfast delicious, gym on the site was cherry on the cake

bad wifi

large comfy bed. large well kept room great staff yummy breakfast pool with waterfall

wifi was not useable

free wifi good location nice pool quiet

the check out was at 11am, it doesn t functional to use the pool, very early

pool that the kids loved with a swim up bar for adults

pool that the kids loved with a swim up bar for adults

the bar in the pool looked very fun

time i was there i just signed for room service and they just put it on the bill when i signed out

great room service with great food at a reasonable price

general satisfactory, room need up grade, there is no room service

- nice breakfast

like the breakfast

very nice staff. great breakfast. very well equipped!

the staff is very friendly and the breakfast is great

however, she provides a full, healthy breakfast, tailored to your needs too

quiet property and an incredibly friendly staff with fresh fruit and delicious made to order breakfast

swimming pool and the personal attention from the owners

they even offer a laundry service

good wifi

well equipped kitchen. clean. good off street parking.

we had a kitchen with all basics and a fridge

when we were there, they provided a laundry service at a vey reasonable rate

view was breathtaking and breakfast was sublime

hotel needs to improve the pool and jacuzzi

very few amenities pool not working hot tub. etc

views of san jose and beyond, professional staff, excellent restaurant and gorgeous gardens and pool

the breakfast was lovely around a beautiful surrounding

fast wifi and a/c

wifi was fine

highly recommended if you have kids

pool was small but great for the kids

it s off a main road but you can t hear the traffic, there s a pool which looked clean

limited menu for restaurant/room service, but breakfast was great

a nice outdoor patio with a table and two chairs where one could enjoy their morning coffee or room service

they serve a good complimentary breakfast with delicious coffee that is grown on the property surrounding the hotel

pecially the coffee - picked from the grounds), a beautiful quiet respite from the

i wish the breakfast would start earlier than 8am

large & spacious cabin - quiet environment - room was very clean and the bed confortable - wifi is good and has a good coverage - restaurant food was good - safe free parking lot i would

breakfast included, friendly staff and as close as you can get to irazu

breakfast was included and delicious

the breakfast is very good

breakfast was the first meal i have ever considered taking a photo of

the room view for sure, it was awesome. and also the free coffee from the room service.

they showed us the room, explained what was included such as breakfast, towels, coffee throughout the day

rst for ex) are too close to parking so you hear cars while parking; -the road from main street to hotel is in a bad condition

just by sitting outside in the hotel good food comfortable and spacious room they even packed us breakfast since we had an early start to one

the pool is perfect to chill after a day at the national park

the pool and bar were beautiful and fun

the bed was super comfy, the pool was great, the breakfast was delicious aswell

it was fun having the room that set just on the pool side

nice swimming pool

he one in the picture)

parking lot

the restaurant could be better, the game zone needed to improve and the parking lot bigger.

we had to go back and ask for the wifi code

great staff, choice of pools and delicious breakfast. rooms were clean and comfortable.

everything. pool was tiny. noise from road awful. parking awful.

there is a great restaurant nearby from which you can order room service as well

it was great to have a mini kitchen area equipped with fridge and microwave (we enjoyed making complimentary popcorn

to find the location and easy parking

many halls could be enhance by a back hall to connect all the hotel but it is not a big issue, breakfast is also something that you could find other options outside but overall it s ok for

hotel parking is right on the main road, so a bit scary backing up into streams of holiday traffic with

breakfast was nice and the atmosphere was calm and relaxing

the food was excellent, great breakfast options, which was included in our rate

we could leave the car safely at the hotel and not worry about parking

adults only, so we had a very quiet time by the pool and it s surrounded by so much nature

the included breakfast was another plus point; there was a variety of delicious options that satisfied all

and helpful staff; good location; good facilities (pool table and area to chill inside); big kitchen to use

breakfast was exceptional and one of the highlights of our stay

breakfast is fresh and nourishing, and the staff treat you like family

even breakfast felt like a piece of art, both visually stunning and incredibly tasty

the breakfast was absolutely amazing and something we looked forward to every morning

the staff was incredibly kind and attentive, and the food was delicious from breakfast to dinner

the staff were helpful and kind. the included breakfast was a great way to start my day.

there is a big supermarket and many restaurants, bars and breakfast places near the place

breakfast and location were fine

fantastically friendly staff; slick interior design; best free breakfast anywhere!

breakfast - although i only ordered fruit (you have to book the night before), it was very poor -

wifi in our room was a little weak, occasionally couldn't connect.

excellent breakfast and wifi. very nice host. beautiful colonial house. very comfortable.

the rooms are amazing and clean, great wifi, great included breakfast and the garden and facilities are incredible

breakfast was delicious

wifi didn't reach one of the rooms

hotel, good room service, great pool with the children

intermittent wifi , owners son andrea s attitude at check out

smaller kids would probably be ok

pool was nice for the kids to play 4

wifi was difficult to obtain in the room unless right next to window

wifi does't reach to all the rooms

wifi came and went in strength

the room was comfortable , with large window to a garden , cables and wifi

the staff were lovely - held my parking space when we were late to arrive at night and the whole stay was very reasonably priced

nice location. free parking. nice staff. free coffee in the morning.

little cafe on premises was nice option to get some room service and small breakfast in the morning

the breakfast was

pool bar not open!

30am) and the hotel staff made sure we had a small breakfast before we left

beds, friendly staff members, pool, nice restaurant with really good food, perfect working wifi, enough to see around, warm

pool was refreshing

the pool is lovely and property is in a great location

the many steps to the room. there are 91 steps to our room from the parking lot !!

pool was not clean, pool in general was not nice, room bathroom too small, it would be a nice to

the pool wad not clean

nice and comfortable room and a very good breakfast. people were very friendly and kind.

animal, there are two cats on the property and super friendly staff who makes your coffee for breakfast

fridge :-), ok shower, nice lobby/restaurant area, nice court with a sitting area, space for car parking ps

good breakfast typical food from costa rica and local coffee

difficult to enter and exit parking area. car bottomed out.

breakfast was delicious

room was clean, good wifi, hot water, friendly staff.

breakfast was good

a bar would have been nice; away from restaurant and tv.

great pool setting including cocktails while watching monkey antics

room service kept our rooms clean after our messy and sandy beach days

check in and check out process was easy and quick, worth value, good portions and options for breakfast, big and clean rooms and sorroundings areas, clean pools and friendly staff

we had the smaller pool just for ourselves sometimes

the bar by the pool is also disused and it would be good if the bartender would come down to the pool

,comfortable beds, large spaces, good breakfast, friendly staffs,clean swimming pool, great location, what else

location, breakfast is good, room service with the restaurant and casino next door

private parking and good room service

food around the location abit limited if you don t order room service .

got room service a couple times and all the food was delicious

location, breakfast included, clean, room service and restaurant available , quiet

helpful, buses are easy to catch from the parking lot, the a/c is excellent and the courtyard and pool area are pretty and tidy

ud83dudc4d the pool has good size

really comfortable property with a nice pool, good breakfast.

cluded) was delicious and had 3 options with coffee and juice served

the friendly of owner ,the room the pool and the coffee

room service only when restaurant was open for

not working on hotel door, noisy appliances in room, a bit dated in rooms themselves, called room service multiple times but no

to have lunch or room service, just a very expensive roof top restaurant that opens at 4pm and if you don t book

room rather like an hospital room. room service impossible to get hold of.

room service and no bar which would have been nice after a long flight

showers did not drain well, no safety box in the room, room service took forever

all staff was incredibly nice and helpful and also the room service/food was excellent

the guess service the food room service

location is good. very good breakfast.

the breakfast was great

there wasn t no room service

it doesn't have room service but the location is very convenient to know the center of san jose and taking uber

room service and towels not available as needed and they just leave 2 long towels and just one

the wifi works well

clean, airco, and wifi working fine, friendly staff, good location.

and beverage staff were quite unprofessional, one over the phone when calling in room service and then in restaurant some not really paying attention to guests but rather chit

we ordered room service for dinner and it was good and not as overly priced as breakfast

room service was slow, and the food was ok i had been sitting under the cover for a while, and kind

the breakfast and room service was excellent!

room service non one answered after 10 times it was a battle to order and then we it came, it was

area parking options close to food options guy at breakfast is kind and helpful beds mini fridge and

parking is good, which is a premium commodity in this area

didn t use the pool, but it looked clean

there is an acceptable bar and restaurant

breakfast menu was good with range of choices

the breakfast is simple, but enough

felt safe at this location, security was right across the street for the casino, and it was right on the walking street

it's behind the large hotel/casino, which is a bit confusing when coming in late

el wifi iba regular

wifi was sometimes on & off

lovely pool area. neat and intimate. staff were highly responsive during and after booking.

pool good. felt like a safe part of town close to park

safe and secure, pool, air conditioning, convenient location

it's clean and tidy, the rooms were fine and the pool and gardens were always looking nice

clean room, secure parking, pool.

no room service and breakfast was average

and they proudly stand for a 4 star hotel, they do not even offer a restaurant or the slightest room service possible, if theres a problem you better fix it because you will not get help from

also, they have a room service on the phone, which became quite useful

sloth would have reacted faster - the pillows filled with imagination rather than substance - no room service on offer despite it being advertised - perhaps a blessing in disguise

security, parking, comfort

the room service and the food was really good

i ordered some drinks through room service and got them no problem

room service is also affordable

also, let people know you replace the complementary water every time you ask for room service so we don t use the $6 bottle of water in the room nor buy more outside the hotel

variety of food for breakfasts and tasty room service

the pool is a nice addition

d

don t book if you are wanting peace and quiet because they all kids

breakfast was really good and the staff was nice as well

need to limit use of the laundry facilities after 8pm

to make matters worse, when i attempted to contact room service, no one even answered the phone

location, free parking, lobby, staff, room service

when i tried calling room service, there was no response at all

the breakfast was good, the staff courteous and friendly

breakfast buffet was almost empty due to the january 1st holiday but the hotel manager was more

wi-fi was quick and room service was great

we ordered room service and the gentleman who delivered it was very kind and showed us how to use the

there is a nice sports bar down the street you can walk too

there is secure parking which was great before we returned our rental

at breakfast are incredible

great location & reasonable price. pool & gym are big advantage compare to other city hotels

gym in which the machines were old and rusty

decent breakfast and good location

we only stayed for one night but they had a pool and gym and very nice breakfast

parking, pool, safety, atmosphere, location