renovated, lots of parking and the parking lot was well lit, friendly staff, bed was very comfy with lots of pillows,

clean modern room. easy parking. great service.

pool, very close to border crossing, about a 15 minute walk.

the pool was not in service and mainly booked for the pool.

pool out of order, sheets and pillowcases were dirty, floors also dirty

free secure parking

convenient location and free parking lot.

there was breakfast available every day even though it wasn't in an english menu

the restaurant providing breakfast every morning is closed on sunday and i went downstairs and the manager ordered me a

noise from the parking lot.

room service

the hotel is nice, room service is delicious. price was fair. can't complain.

room service and the prices

room service is bad they don't clean your room unless you tell them and there shower towels were

ordered room service but only made up bed and took out trash, wiped sink and cleaned toilet but doubt they

downtown and parking

don't have free breakfast

room was modern and bed was comfy. senor who brought us our room service order was the best.

they have everything you need, including a gym, sauna and spa

rooftop bar and spa .

the gym

very decent gym, sauna and massage area on premises

don't serve breakfast, no room service, nothing of that sort

cesar's has an agreement with the restaurant across the street for room service

room service number didn t work

room service....

it was clean but unfotunally no room service

wifi was terrible

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

no wifi, no elevator, dirty

wifi is deceptive as there is actually no wifi in the rooms

is very safe and parking located in a secure security monitored central courtyard

it s super close to downtown and the parking is gated so super safe!

security and parking included

i also enjoyed the central courtyard parking, meaning any where you park in the central courtyard you will be able to see your car from

breakfast choices.

(oscar, balthazar, and martin) front desk is professional and room service will bring up ice, plates, and utensils free of charge (+) the food is very good in their restaurant, plus you can get room service (+) if you order room service or dine in, the food is spectacular (+)room service great (+) room service was amazing (+)menu from the kitchen was delicious and when i stay there , i almost always order room service (+)friendly staff and everything was open late for room service (+)clean and room service was great. (-)room service is pretty slow

that you guys do not have like a snack bar like something or vending machine like for midnight

wifi was horrible.

amazing, very polite and helpful, they go above and beyond to make sure that you’re happy, free shuttle to wherever you want to go, and great breakfast buffet selection, we really enjoyed it, i

it has everything. dining area, bar, and casino. feel like being home. great staff

the rooftop restaurant has a limited menu, and room service is disappointing

clean. the terrace. room service

room service

valet parking guy crush my car, hotel didn't take responsibility, they let me by myself on the police

clean, close to downtown, parking available.

was fantastic the ac was a little slow to get going but once on, great the bellboy was excellent room service excellent the shower was

the location, service at the entry and room service

room service and the food was ok to good

we ordered room service, after waiting over an hour we called to check on it and they told us

food is not that expensive there, room service has reasonable options, so not a problem

was clean, had room service, the free breakfast was in a proper restaurant and was decent , staff were

ordered the food from room service and it 30 minutes late requested extra towels took 30 minutes and no towels, so i had

coffee pot in room or room service with coffee.

the working staff in the buffet & room service were quite pleasant

food imi had room service and the food delivered from the restaurant wasn't cooked ny steak was raw

room service and cleanness were god

room service and order out and delivery is always available

welcoming, clean, comfortable, quick service when room service was called

welcoming, clean, comfortable, quick service when room service was called

excellent customer service and room service

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

no option for room service for lunch and dinner

the water pressure was horrible create and they didn’t have room service every night.

breakfast was good

great breakfast

tv didn't work properly shower head too old irion cable too short room service forgot order

room service took longer than expected

obviously not the adequate room service for a 4 star hotel at all

om service) and it was not good at all especially for the price we paid

room service too slow, almost an hour to deliver a hamburger, they never showed to clean the room

room was very clean! room service was prompt and delicious.

doctors, excellent costumer service, everyone there is super friendly, love the restaurant and room service

food in the hotel was bad. therefore, room service was also bad.

we ordered room service several times and norma was our fantastic server

very polite, prompt room service, great parking space

i didn't get breakfast, the staff was nice to me the first day

room is huge, 2 tv s!! comp breakfast

price. the breakfast that was included with the stay.

ly fruit/cereal)

close to the airport, nice clean room, restaurant have room service

i would have liked room service

ac and room service

was sick)

year i haven t travel and stay there this time i was very disappointed, no coffee and no room service that was one of the reason i stayed there now i will have to look for another hotel

the bakery behind and good breakfast.

the room was extremely clean and comfortable. the parking lot is secure at night.

wifi really didn't work

breakfast was so good , it was really delicious .

if i'd known this i would've checked out a little earlier because friends were waiting on us for breakfast a couple of miles away

everything the prices the room service

i doubt it and then double checked with room service lady

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor they don't leave towel in room n we have to call

service at the main office as well the restaurants with room service everything great at all

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service etc

have loved to have room service

no restaurant means no room service

i didn't like the that there was no room service. the cafeteria didn't have much to choose from.

it's unbelievable that a hyatt hotel has no restaurant, no room service, with a first floor lobby area that is really

no maintenance crew after 8, no room service

room service was incredibly expensive especially for mexico.

clean and staff was very attentive they had great room service the food from the restaurant was delicious i ordered salmon and it was

room service was good & as well food was good!

room clean. bed comfortable. staff attentive. room service fast.

there is no 24 hr room service, even though they tell you that when you check in, good luck finding water after 10

stay here every time i go to tijuana, this hotel is very clean and the rooms are great, their room service is great, the food tastes great (maybe a little pricey but all room service is) and (+) laundry service, working elevators, and room service menu had a variety of options (+)loved their room service speedy service overall great place to stay (+)was big, bed was super comfortable and clean, housekeeping was awesome and room service was 24 hrs (+) the clerks and room service were beyond friendly and attentive (-)missed room service (*) the 24 hour room service was super convenient especially during holidays when most other restaurants were (*) friendly staff with a 24 hour room service and excellent security (+)room service was excellent and very affordable. i like that there s lots of security.

great view to the golf course

early check in accommodations, clean and very comfortable room

also the casino was a entertaining

they charged me for it but there was only fruit and yogurt and coffee, it was a rip off, also the wifi was disappointing, i don't think i would go back

liked the fact it had pool

the pool was nice and warm

liked the fact that had mini gym

good location, staff was friendly and helpful, the bar next to the pool was nice

wished pool and gym opened earlier than 10 am

cleaned because we had medical supplies in there which we didn't mention be simply asked for no room service, when we came back from our medical appts they had gone in and cleaned the rooms

no late night room service

no room service

pool and jacuzzi are never heated!

noise, people in parking lot

phones in my room did not work so i was not able to order room service

room service was great. reasonably priced for room service and the food was delicious.

personal was excellent, the room service was great, the food was perfect, the room was very, the hotel takes the necessary

powdered creamer for morning coffee oppose to liquid at room service wake up call.

customer service the whole staff provided to us and all the security and they had late night room service and their food was bomb

worked fine, because they have different wifi networks, i actually had to use another from the one they asked me to, because that one didn't

wifi was fast and easy navigation

wifi a bit slow

windows don`t block the noise and there is no refrigerator. wifi is very unstable.

conditioner and free wifi at a convenient location for an unbeatable price

motel is clean, room service is good and available at any time you ask for,

and what i love more is that it has its own private parking spot and u don t have to walk a lot to get to the room just few steps away , unlike big

lots of privacy and private parking spot for each room

quiet place to stay; frirndly staff; excellent for the price and your own private parking.

1 private parking space w/ curtain included

ordered room service the first night and our pizza arrived quickly and was delicious

room service

don t mind not having room service everyday but i do think garbages should be picked up daily and new bags replaced

the breakfast and friendly guest services

easy friendly check in. location is close to numerous stores and the beach. bar in the hotel.

the security of the location room service was great

discovered their wonderful kitchen with fabulous room service from enrique, roberto, and carlos

room service food was great

the room service is great i always stay here when i am in tijuana

beds are not soft , not very confortable , the coffee from room service is not made , they give you instant

the staff was amazing! i loved that room service wasn't an extra charge and the food was great!

didn t get asked if we wanted room service as in new sheets clean towels ect unfortunately once we arrived in our room we

the room service and the food was great and the price was good it was worth it

appreciated the room service

also as i was telling her that i had called room service the day before she discredited me and shamed me even more stating that i had called to

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

needs to improve on room service overall really good costumer service in the reseption.

attempted to order room service, but there are no restaurant menus in bedrooms

also room service was great

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service is ok but they give you plastic cutlery

love love that they offered room service and had a restaurant on site

the food is excellent. the employees are great. great room service.

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

room service was great cleaning was great parking was

everything but the wifi...it is awful !

great room service & breakfast plus they offered a late check out

quick room service

loved the room space & restaurant room service

clean rooms and access to wifi above all great private parking

did not have breakfast