it does not have a restaurant within the premises and therefore you cannot request room service, but still the restaurant next door is a very good one

very central and convenient to restaurants/shops/plazas and parking is on-site

location is perfect, and parking is secure.

car parking was very secure

large rooms, quiet and pretty setting.. central location and on-site parking..

the fact that the hacienda has both a gym and swimming pool is a great add on

the parking area is really big and can easily accomodate a lot of cars

the restaurant and bar staff were very attentitve and the dinner we had was really tasty and good

ample parking the restaurant is very good and service is very good

secure parking

the facilities , the room, the gym, the service.

parking is free and easily accessible

clean easy to access great parking good to stay one or two days

room service is first-class,

room service was efficient and reasonably priced

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

have 1 room dog friendly and we could take our two puppies and walk them in all spaces (except pool), buffet and meals were delicious (+) the swimming pool was huge, heated, and very clean (-)swimming pool music could be too noisy (-) there was a wedding near the pool and was a little bit loud at night (+)the gardens, pool and area (+) i also enjoyed the gardens and the pool (-)at the pool area was not available (+) you can choose sun or shade, nice pool area, and just relax completely

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

there s a barn for kids, playground, horse ride, great

very good food and great pool who combines needs children and adults with a special design

the pool was very clean and perfect temperature.

all of it! room, restaurant, pool, trees, gardens.

the children loved visiting the animal farm and they enjoyed the big but shallow pool area

free parking and a short drive to town where you will find dozens of great restaurants

the spa services are superb , totally recommendable

spa facilities, room size and mattress, coffee in rooms was good

the room was very clean and comfy. the spa was great too.

the pool was excellent and the staff were very helpful

pool hours are too short

parking in high season is quite a challenge

it's close to downtown bedroom size parking time

cleanliness, facilities, confort, internet reliability & stability, perfect location, private parking

restaurants, location, bar,pool , the coffee is good, breakfast is excellent, brassa is excellent with beautiful views of the

immaculate gardens and pool great bar and restaurant

location - near the main square. beautiful manicured grounds . great bar .

it had an amazing restaurant bar called la brasas highly recommend eat there great food

ordered a drink on the bar and they never brought it to us and so we

loved the pool, and all the places around the hotel to sit in comfy chairs

do not miss the hot water swimming pool at night with a good red wine with your special one

clean, great heated pool, large rooms, family friendly and impeccable service

is a quiet spot and a convenient gym at the facility

pool was dirty

cold water in the pool & the ventilation in the room could be better

pool was lovely on a hot day

pool is ok

location, great pool area, clean and comfortable

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

clean facilities and good swimming pool

pool was amazing, perfect temperature

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa, etc

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

good parking adjacent to room

there was a karaoke bar close by that was too loud at night.

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

theres a bar right in front of the hotel and the noise was very

the bar has a solid range of drinks and snacks you can enjoy while watching a beautiful sunset

the pool was dirty and the bedsheets were with yellow spots

i loved the location very close to el centro, parking included, this place was amazing!

sauna didn t work and indoor pool was too cold to get in

location is good, close to center of town. gardens are nice. parking is close,

nice property and quiet at night, also has great hotel parking area

ough we were offered massages for the inconvenience), the pool was very shallow, and the room service food was terrible

it is a very clean place, very quiet at night, the pool was safe and clean

jacuzzi was broken

swimming pool s water was too cold, even during the sunny hours of the day

the breakfast, the pool and how clean it was

friendly staff - peaceful place - great for kids. very good wifi.

pool and surrounding area were great.

this was a beautiful old hacienda with heated pool and well-maintained gardens.

friendly staff - peaceful place - great for kids. very good wifi.

friendly staff - peaceful place - great for kids. very good wifi.

place, the staff, the leisure options (loons, horses, swimming pool, pool, (-) the pool was dirty and smelled bad

a lot to do, pool was closed due to renovations

no wifi- we checked 4 different rooms

the pool was dirty and unavailable

gym equipment could have been updated.

wifi was bad to non existent

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

breakfast was just ok

the breakfast quite good

uit, toast and coffee) but menu breakfast was really good

breakfast is coffee and toast, anything else is extra

oddles of parking spaces right next to building

beds were comfortable free parking

the room and the pool

loved the buffet breakfast and their service there

gym, swimming pool and overall set up of hotel

for work was perfect , breakfast selection and service was excellent , good complimentary selection of drinks in the room

breakfast room

were too rough, room service got the order wrong and compromised to replace the wrong part of the order but never

i had arrived quite late, but i was still able to order room service of which i had a very satisfying meal

the staff was amazing and so helpful, the rooms were clean, the room service was amazing

no toilet paper, communication with room service , exercise room is sub par for 5 star hotel,

service in restaurant was too slow and no one would pick up the phone for room service

there was private parking under the hotel

room service a bit slow and confused the order at first.

the room service food is also good, just took some

convenient location fair price good room service

breakfast was amazing and the staff were exceptional

breakfast with many options

the wifi is stable and the bathroom is also nice

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

location. pool. amenities.

clean, they offer a great cookie during the reception who helps to give an smile from my kids

very clean, super nice gym

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

everything was excellent, the suite was huge, we loved it. the breakfast was very good as well.

breakfast was great ,great place good staff,

breakfast standard inconsistent, should have basic plain fried egg dish if available, cheap and

very well set up, clean, comfortable and nice breakfast buffet

the breakfast offer instant coffee

breakfast, staff

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

also we went there because of a good experience 10 years ago, excellent food thru room

room service so slow, in front desk very slow to pay by credit card

comfortable accommodation with good parking and restaurant and bar

rooms, nice location, easy to reach, good parking place

they solved one little request we had at the swimming pool

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

the bed was comfy and the pool was a nice touch

the pool area is nice but the pool itself wasn t very clean

pool temperature

there's no good parking entrance road sign

room service is pretty slow, i had to call a couple of times and the price tag on the menu seems to

the food for room service took too long

the cleaning room service was

clean and easy parking

no english menu inside and terrific wifi

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

access to the on-site parking was easy

breakfast buffet is good.

parking area isnt enough

location: near the historical center, good breakfast for the price.

gym old, dirty and machines don t work

comfortable bed, good working wifi, very clean and a shower with good water pressure

perfect! wifi too!

wifi worked well

the wifi is fast and there is lots of hot water

staff is nice , wifi is good

thanks also to the ladies from the room service, especially the younger, i do not remember the name

there is also a common kitchen where you can find water, coffee, tea and juice any time

hospitality and quality of the room, amenities, food and spa are excellent

never did understand to what extent guests can use the kitchen

you can also get use of their kitchen

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

the wifi wasnt working at all lack of fresh air in the room

no wifi on room, window just to patio, only socket in room was above the wordrowe used by tv

wifi doesn't reach the peripheral areas

no electric outlet to charge cellphone or laptop. poor wifi connection.

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

we loved having so many delicious options for room service and drinks

owers, steam room and jacuzzi especially) need a renovation, re-modeling or upgrade

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the historic centro

the spa

and a lovely pool

child unfriendlyness, temperature parking

have a bar that plays music very loud until 12

roof top bar in the evening is really nice!

wifi was poor

free car parking under the hotel, which is handy

perfect size little refrigerator with the mini kitchen

the kitchen was very poorly equipped

excellent location, big room with kitchen.

kitchen had very minimal utensils and no supplies

the suites with kitchenette are all super old

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa, patio, cafe, bar, etc

the reception staff were great as were the servers in the cafe for our daily breakfast

variety)

extra cost for breakfast on saturday and sunday

hotel, beautiful room, amazing beds, great staff, excellent breakfast

everything except breakfast.

spa was being remodeled so there was very noisy

area, and it's actually a holistic hotel meaning that they have sacred geometry and nice relaxing/spa music and the colors are aquas and blues which make the place very soothing, perfect to relax,

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

spa facilities off the main reception