good taste, too small portions and too expensive the water anywhere is too hot, swimming pool or in the shower they need to remain the people that it is a family place some couples were

pool, the food is fair per price, the green areas were clean and well kept but the conditioner air

swimming pool

water to shower and at the pool

bottles till the next morning for staff to clean up even though a sign prohibits bottles at the pool site

didn t stay for breakfast this time as early flight , but highly recommended

entrance to parking lot was very confusing to me and multiple uber drivers 2

is a soriana grocery store across the parking lot

roomy, big bathroom, very comfortable beds. easy parking.

as nice as the hilton garden inns i frequent, dirty carpet, small pool, not the best location, and shower pressure was raggedy and not consistently hot

requested birthday decorations for the room, asked if we could swim at the pool, there's no heater active and can't use it

friendly staff, great location and wifi service.

the pool heater was not available, and most of the time the shuttle driver was not available

pool was very small

no room service

restaurant, room service, front desk

i liked the pool

great staff, comfortable room, excellent breakfast, perfect pool.

close to a great restaurant, nice courtyard and covered parking. easy to get to.

specially the swimming pool and jacuzzi

pool was great, water was warm

never said hi, it took forever to get pool towels

hotel was nice and clean. breakfast was amazing.

ffet).

parking was very reduced

i like fresh fruit in the breakfast

staff were super friendly everything was new and clean breakfast each day was amazing

breakfast is ok, this travel in mexico is very good for me. thanks holiday inn.

the breakfast is quite good for this hotel chain and the room was amazing

location, staff and breakfast were okay.

breakfast was super, lots of choices even roast pork and broccoli

outstanding things: excellent, fast, and reliable wi-fi, and the daily breakfast buffet, with both hot and cold items

the breakfast was great. the view from the room was also beautiful.

the food, the laundry service and good price

if the gym is well equipped, it's extremely dirty and no maintenance is done

to main roads to and out of the city, room equipment good, the breakfast buffet was very

my reservation included breakfast & options were tasty and varied

the breakfast buffet is very expensive and i paid more for the rooms that booking.com said

place is in a very convenient location, the staff is very kind and we love the pool (open from 8 am to 9 pm) (-)area of the swimming pool needs some maintenance (-) the pool was cleaned at 9am, so if you want to swim earlier you will do it in a dirty one

knocking door too early for room service

i love how big the room was and the room service was amazing!

i ordered room service a number of times and the food was always wonderful and delivered in excellent timing

i was asked to pay cash at the restaurant and then for room service as well

front desk through room service exceptional service; facilities spotless, santized and well maintained

breakfast was ok. decorations are very good.

the breakfast was delicious. thank you.

great room, great breakfast buffet, espresso machine and free cookies on every floor.

was confortable and with easy access, parking included, pet friendly, nice room but worst was too small bathroom, in the shower no where

unsecured parking lot

the staff is very friendly. breakfast is good. room is clean.

the restaurant also provides room service and poolside service (though didn't use either) (-)provided in room and no hall ice machine, but free coffee is available in the lobby and from room service (+) easy to order room service also (+)room service (-)have enough food from restaurant: ok, nothing to write home about river fountain: very fake room service: left plates outside of doors for days waiters: took forever to take my order at the

hotels free wifi is secure, but was spotty in the room

pool very nice

lots of secure parking, very clean room, housekeeping excellent

didn t have any rooms available, so i had to fix my hair, put on my make-up and dress up at the gym

room very clean, swimming pool, good free mexican breakfast, parking lot, very quite, lightning and the attention very good

better breakfast option, better bar. wifi and cable system bad

the pool and i didn t get that i had a dirty old room small bed and the view towards the parking

check in and safe parking

in general were super clean, beds very comfortable, parking availability very appreciated :) staff were helpful, always available to our needs

room service is pretty slow, i had to call a couple of times and the price tag on the menu seems to

the cleaning room service was

the food for room service took too long

they said they had a pool and a jacuzzi,but it was only a tiny pi pool with dirty water, it wouldn't fit 10 people

clean and easy parking

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

great bed, big tv, secure parking lot, and friendly staff

the staff was helpful and the parking was huge

the bed was comfy and the pool was a nice touch

the pool area is nice but the pool itself wasn t very clean

room service was outstanding!

there, we were woken up by the kitchen s smell the were frying tortillas for breakfast, the pool was out of service due to the heater was not working at all

they ran out of towels, had to gave us pool towels

good breakfast, proximity to tec de monterrey

location. free parking. good value. restaurants across the road

room service so slow, in front desk very slow to pay by credit card

also we went there because of a good experience 10 years ago, excellent food thru room

comfortable accommodation with good parking and restaurant and bar

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

comfortable accommodation with good parking and restaurant and bar

very good and not expensive restaurant open for breakfast

location / parking

the restaurant had inane breakfast tv.

room, very pleasant and acomida ting staff, access to unlimited fresh water, good free parking

location, private parking, clean rooms, comfortable beds

hotel is clean, comfortable, great room service and friendly staff at the desk

good location and free parking

we had many( wine glasses,wine,ice, laundry services , dining, etc)

room was large since we booked a master suite with a kitchen for a week

valet parking were excellent, helpful and amicable

also the wifi was iffy

beds are stiff, short and not so comfortable. barely any wifi in room 107.

very cute patio and design good wifi outside the room very nice & friendly staff

the wifi service would fade fade from time to time. there was a drainage problem in the shower.

also the wifi didn t work at times

there was private parking under the hotel

good location in centro. 24 hours staff on duty. spa on upper level. lots of patio space.

never got wifi to really work

wifi was spotty, at best, but it did not interrupt our stay at all

wifi was really bad.

everything was excellent. a large and comfortable room and a good breakfast.

breakfast, staff

very well set up, clean, comfortable and nice breakfast buffet

breakfast included

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

the roof window

wifi was not great

hotel, pool, room & location

there is breakfast included that is very good with lots of choices

great breakfast. friendly staff. great location.

reserved a room for three adults and paid extra for breakfast well when i got there they didn t even tell me about it

breakfast is offered at 8:30 am it was never on time

breakfast, no restaurant, no air conditioner, no water in sink and the most important is no

hotel is beautiful, comfortable and we got a very good breakfast

it was very quiet & had a restaurant down below with room service!

also #202 gets you pretty fast room service

didn t like my phone didn t work to call front desk for room service

room service was also available

wifi was terrible in the room, no hand towels.

there is no parking on site but secure parking is provided very close by

breakfast -room service- delicious, super fast, we loved it!!!

room service and it's food... delicious!!!

i wrote it before room service and it's food are excellent!!!

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

poor wifi connection

they said it was booking, and they couldnt do anything they dont have parking

wifi is the best i've experienced in a hotel, ever. stable and fast. roof bar is very good.

always worked, but was weak and slow), and the place is quite noisy - the windows

breakfast buffet is good.

the location and great breakfast

breakfast, good gym, great clean room, located across the street from a beautiful park and only 10 min walk to thr

parking area isnt enough

parking was available

and spacious rooms, tv cable and wifi, hot water, toiletries, comfortable beds, attentive staff, car parking inside the

the room and bathroom were clean, the wifi was fine, and there were plenty of outlets, excellent hot water

i felt like a princess in most spectacular room 209, that has incredible spa like glass room

good wifi

location, staff, ac, shower and wifi work well

i didn't had breakfast.

full of cracked concrete and paint the floor poor wifi for rooms a the back of hotel

breakfast included but at another hotel 15 mins walking away. breakfast poor and bad

pity there is no breakfast, but enough restaurants on the side

got the room at the last floor junior suite number 302, big, clean very comfortable bed and good wifi

room service was a plus

the room service was superb and the room was cozy and clean

the breakfast was superb

best part: breakfast on the roof terrace

wifi was a bit spotty and unreliable

wifi didn t work, the tv was not working either

cold a/c in the room and internet works well, both wifi & wired

poor wifi, no gym.

neither the wifi nor the tv worked in my room

gym was extremely hot! couldn't complete any training session.

design is beautiful, right in the city center, liked the facilities incl a huge rooftop terrace, gym, and spa, patio, cafe, bar, etc

i could stay comfortable and have nice breakfast

hotel, beautiful room, amazing beds, great staff, excellent breakfast

we had breakfast included and it was delicious

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

lastly we went to order room service at 10:40 and the woman at the desk said that it was done for the day, but when we went

it was a large, spacious room.it was easy to find english speakers. room service was excellent.

good hotel in general - good staff - secure - good restaurant for breakfast and dinner (it is pricey

everything was excellent, the suite was huge, we loved it. the breakfast was very good as well.

the breakfast is not much but good

didn't kow there was a breakfast

the location was excellent. very close to some good spots for breakfast

excellent wifi

small pool only gets sun in the morning and early afternoon

we really missed the room service. or at least a bar where we could get something to drink.

didn t get room service

no room service and breakfast, although delicious, doesn t star until 8am

restaurant or in room service

i m would have been perfect if they would have room service, there