room service was great and food delicious.

ordered room service and the person who brought the food gave himself the right to give him self a rip of

room service , the place looked old , the room smelled like close in

room service closing toi early.

we ate at the restaurant 3 times and ordered room service 2 times

no room cleaning, you can get fresh towels but no room service if staying for less that 2 nights

wet and cold no room service pool opened 3 hours late no garbages emptied no fresh

room service for entire 3 night stay

boston pizza menu for room service was only available in french - i get we are in quebec, but it was super difficult to

we requested extra towels but were denied, which was frustrating especially since room service was not provided until the third day

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a great touch

wifi not good.

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

didn t have a lot of parking.

50 for a k cup in the room insufficient parking for number of guests

staff, clean room, and excellent room service

unacceptable 2: the wifi network is very bad 3: there is no cattle to make a cup of tea 4: no room service 5: the price is very high for

the room service is very good.

room service you had to find the people and ask for towels ,soap, paper cups they never left any

i was told no room service

room service menus inside the room vs only online and a map of the premises as i found out there

long wait for check in and restaurant/room service because they are short of staff.

staff was exceptionally friendly and attentive, helping me with my luggage and providing prompt room service throughout my stay

the room service was extremely lacking for a 5 stars

the room service was not that great

i ordered room service

the room service was very good and not a long wait

running in the hallway until 11:30-12 at night we ordered pizza at the restaurant in hotel and room service the dough underneath was raw wasn t happy advise the receptionist and they did

breakfast buffet for how much you're paying and the when we let the staff know about hair in our room service lunch, they never called back to

room service was terrible no one came into the room we had to ask for towels and coffee and rubbish

is really slow about picking up room service trays left outside the rooms and making up rooms

didn't know we had to put out the door hanger to request room service and missed it

service was slow to open the murphy bed room service was not available

the restaurant was sit down by reservation only but we were told we could call for room service, which would have been fine if they would answer their phone

pool should have been cleaner, restaurant wasn't taking reservations or delivering room service

we were able to get an early check in which was very convenient for us

breakfast included and access to a beautiful swimming pool and spa

ft it on the passenger side of the truck when i left the parking lot)

no wifi! bad breakfast,

pool was not heated

th, floor) but with no room service, no good breakfast and we have to do our beds each morning

itself is very clean and looks great although having no room service was not an ideal, breafast very poor for a hotel i can understand if it was a motel, i

also i don t know why there wasn t any room service

room service missing

clean: everything was clean when we arrived

moreover, no room service came to clean the room for the next day's stay

room service outstanding and food from partner restaurant delicious

very pleasant reception staff and room service staff.

parking was easy

the underground parking is only accessible by stairs no ideal when carrying luggage

spite leaving already at 8:30 am)

room service - they have a menu book suggesting they provide room service

the room service didn t do their job

no room service during our

room service, after complain, the third day someone had come for cleaning

and for room service you had to ask and it was not done periodically

the pool was closed for renovation. no daily room service due to covid

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

no microwave in the room. no room service.

there was no room service or restaurant

and have to make reservations if not you won't be able to get in 4- we stay for two nights and no room service 5- not recommended for family trip at all with the price i paid i can get a nice hotel

no thing is good it s very bad and the room service come in my room when i slept

no room service

they don t do any room service because of covid-19

room service due to coronavirus however staff didn t tell this to at the time of check in so we

location but staff was not good request for house keeping room service arround 11am but when we come back from our day trip room was not even touched then

no room service was available. any dining stuff in the room.

horrible room service, even for changing room temperature you have to call front desk as they controls your

no room service in two nights

poor room service

breakfast included in our stay was exceptional

didn't ask about the wifi when i first walked in, and the info was not offered

the breakfast was beautiful

breakfast was excellent

we loved the cosy, artsy atmosphere and the helpful and friendly staff! delicious breakfast!

disappointed that the room service wasn't operating--you could go downstairs and bring food back to your room, but that

room service is not available all the time and when it is there is an added charge of 5 dollars

room service late night, snacks machines broken, the parking its a little bit of a mess for 30

not great, no free parking for your car, rooms on the lower floors have no view, no 24x7 room service

room service knocked on the door and the do not disturb sign was on the knob

room service doesn't happen daily but they do provide new towels so that was a lil disappointing

not a lot of choices for room service

phone in the room had shortcut buttons that didn t work for room service

so, ask for room service from desk

room service did not clean the room when we left for the day and came back.

room service menu was limited and was quite expensive

om service) and the hotel is not cute

accommodating room service even when i called out of hours.

we did not really like the restaurant

room service is fast

view was great ,pillows were excellent great room size room service great

we couldn t eat at the restaurant because it was fully packed every night and no room service.

my only small complaint is that they did not have room service due to be under-staffed but i would still definitely stay there again

not enough purple. we like purple. room service would be nice.

room service was too expensive.

also, room service was great in the area of service, but none of us liked the food

poor quality meal from room service.

the whole family enjoyed the pool and hot tub very much as well as a treat of room service

better room service

one night we wanted a late super but couldn't get room service

2:30 am, we noticed it to the front desk but they did not had the bill merged with our last food room service, so we let an open voucher just in case they need to close the bill

room are great and room service is recommended specially during covid-19 period

i wanted to get room service but the charges were a bit steep

room service past 8

no room service which is strange for a 5 star hotel

staff are happy helping guests, it starts from valet parking, at checkin and room service

no parking, no room service, 7

room service prompt and staff helpful

could have been told in advance about lack of room service and breakfast.

restaurant was wonderful, as was the room service

no daily room service

minimum room service

room service earlier like..9 am .. no ac was working.

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service and that should be covered by the tariff