weak wifi, that's about the only complain i can have

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

parking is kinda fishy, because there is some construction nearby.

50 for a k cup in the room insufficient parking for number of guests

not enough parking...and....breakfast is terrible

unacceptable 2: the wifi network is very bad 3: there is no cattle to make a cup of tea 4: no room service 5: the price is very high for

the only thing i could think off is that they don t have room service.

staff, clean room, and excellent room service

the room service is very good.

room service was not very frequent, but if you needed anything, it was available.

no room cleaning, you can get fresh towels but no room service if staying for less that 2 nights

boston pizza menu for room service was only available in french - i get we are in quebec, but it was super difficult to

wet and cold no room service pool opened 3 hours late no garbages emptied no fresh

we requested extra towels but were denied, which was frustrating especially since room service was not provided until the third day

room service for entire 3 night stay

ordered room service and the person who brought the food gave himself the right to give him self a rip of

was super friendly even tho we did not speak very much french, the room was spotless and huge, room service was quick and fairly priced, the hotel itself was beautiful and check in was quick,

room service closing toi early.

we ate at the restaurant 3 times and ordered room service 2 times

room service was great and food delicious.

room service menus inside the room vs only online and a map of the premises as i found out there

long wait for check in and restaurant/room service because they are short of staff.

staff was exceptionally friendly and attentive, helping me with my luggage and providing prompt room service throughout my stay

the room service was extremely lacking for a 5 stars

the room service was not that great

i ordered room service

the room service was very good and not a long wait

running in the hallway until 11:30-12 at night we ordered pizza at the restaurant in hotel and room service the dough underneath was raw wasn t happy advise the receptionist and they did

breakfast buffet for how much you're paying and the when we let the staff know about hair in our room service lunch, they never called back to

room service was terrible no one came into the room we had to ask for towels and coffee and rubbish

is really slow about picking up room service trays left outside the rooms and making up rooms

didn't know we had to put out the door hanger to request room service and missed it

service was slow to open the murphy bed room service was not available

the restaurant was sit down by reservation only but we were told we could call for room service, which would have been fine if they would answer their phone

pool should have been cleaner, restaurant wasn't taking reservations or delivering room service

moreover, no room service came to clean the room for the next day's stay

very pleasant reception staff and room service staff.

room service outstanding and food from partner restaurant delicious

the parking is free, and they have both underground and outside parking

parking was very small and had a dead end one way road

that there wasn't a restaurant on premises or room service.

clean: everything was clean when we arrived

location, spacious and clean room, daily room service

th, floor) but with no room service, no good breakfast and we have to do our beds each morning

also i don t know why there wasn t any room service

one day room service did not do my room

the room service didn t do their job

boston pizza room service

the onsite restaurant says they begin room service at 11am, but when i called to order i was told it didn't start

spite leaving already at 8:30 am)

the pool was closed for renovation. no daily room service due to covid

and for room service you had to ask and it was not done periodically

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

there was no room service or restaurant

no microwave in the room. no room service.

no thing is good it s very bad and the room service come in my room when i slept

room service due to coronavirus however staff didn t tell this to at the time of check in so we

they don t do any room service because of covid-19

and have to make reservations if not you won't be able to get in 4- we stay for two nights and no room service 5- not recommended for family trip at all with the price i paid i can get a nice hotel

no room service

no room service was available. any dining stuff in the room.

no room service in two nights

very bad room service

horrible room service, even for changing room temperature you have to call front desk as they controls your

location but staff was not good request for house keeping room service arround 11am but when we come back from our day trip room was not even touched then

my room also shared a wall with the gym which had equipment against it and so every sound reverberated through my room

gym was old and few machina

ds were playing!!) :)

pool was not heated

a large uhaul truck and trailer and we were told they had enough room to park it, and there was

breakfast included in our stay was exceptional

didn't ask about the wifi when i first walked in, and the info was not offered

the breakfast was beautiful

breakfast was excellent

we loved the cosy, artsy atmosphere and the helpful and friendly staff! delicious breakfast!

disappointed that the room service wasn't operating--you could go downstairs and bring food back to your room, but that

room service is not available all the time and when it is there is an added charge of 5 dollars

room service late night, snacks machines broken, the parking its a little bit of a mess for 30

not great, no free parking for your car, rooms on the lower floors have no view, no 24x7 room service

room service knocked on the door and the do not disturb sign was on the knob

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house restaurant only being open for 3 hours in the morning

room service is fast

om service) and the hotel is not cute

we did not really like the restaurant

was no room service and the only restaurant had limited hours

my only small complaint is that they did not have room service due to be under-staffed but i would still definitely stay there again

room service was too expensive.

room service would have been nice but understandable during these times

i would also have liked later room service

not enough purple. we like purple. room service would be nice.

room service for breakfast

better room service

poor quality meal from room service.

one night we wanted a late super but couldn't get room service

also, room service was great in the area of service, but none of us liked the food

i wanted to get room service but the charges were a bit steep

room service past 8

i did request room service daily and felt like the service was lacking for a five star hotel

room are great and room service is recommended specially during covid-19 period

no room service which is strange for a 5 star hotel

room service doesn't happen daily but they do provide new towels so that was a lil disappointing

phone in the room had shortcut buttons that didn t work for room service

out was at 12, but the room service barged in before 12 without even knocking to check if people were still inside

room service did not clean the room when we left for the day and came back.

not a lot of choices for room service

staff are happy helping guests, it starts from valet parking, at checkin and room service

no parking, no room service, 7

room service prompt and staff helpful

could have been told in advance about lack of room service and breakfast.

restaurant was wonderful, as was the room service

no daily room service

minimum room service

room service earlier like..9 am .. no ac was working.

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service and that should be covered by the tariff

e pizza was actually better than the pizzeria we went to the night

as travelers with a dog, we couldn t dine in the hotel restaurants, but we ordered room service instead and the food was outstanding

getting to see the same waiter for room service each morning was a nice touch

room service is amazing, great food and a decent selection

room service was great, staff polite and the room and its views were something that everybody