one day room service was very late and we did not get our room serviced.

driving up to the property, checking in yo room service, their staff were so hospitable

the room service was tight in their schedule

room service at night

couple of times in our 4 night stay the room service was done pretty casually and not to the standard you expect from a hotel like this

amazing hotel, great service and the room service was really good

getting to see the same waiter for room service each morning was a nice touch

room service was excellent & front desk staff was very supportive

e pizza was actually better than the pizzeria we went to the night

as travelers with a dog, we couldn t dine in the hotel restaurants, but we ordered room service instead and the food was outstanding

then she sent a room service lady upstairs and put a dangerous oil based space heater without any explanation why

room service was long and inefficient, ended up canceling our order.

speedy room service even at the peak of dinner service in the restaurant

il matto food and room service was excellent

no room service. we got in late and getting food was hard.

they also have an amazing restaurant attached for room service

city, it was really expensive and not of good value for us- we didn't need their parking service, room service or other fancy services they offer

daily room service is available unless you request no service, and the room was exceptionally clean and

room was lovely - the staff were very nice - dining in our room via room service was great food at a nominal extra fee

we used the laundry service which provided a quick turnaround for the next morning as well as the continental

, the comfortable bed, the room service staff, the coffee

room service albeit the connection to the restaurant 'next door' holds possibilities for

hotel with nice services like a bar and room service

i also used the fitness room happily

i like having a mini bar in the room although we didn't use it

given top price for room, but no room service - this is just a cost cutting move, not a health safety move

wish we were able to have room service breakfast, it was an option when we booked, but upon asking for one morning we were

no room service and almost no loby

wish the hotel had room service

should have its own room service for food

room service came at before 9 am to do the room

no parking, no room service, 7

room service prompt and staff helpful

restaurant was wonderful, as was the room service

no room service available

minimum room service

i can rate it 10/10 if there was a room service for our room. otherwise, everything was perfect.

room service earlier like..9 am .. no ac was working.

hope breakfast and room service was available

no daily room service

room service would have been nice but understandable during these times

we had to call room service to have someone come

room service was too expensive.

the room service was fast and efficient, the room was clean and comfortable and the view from my room

not enough purple. we like purple. room service would be nice.

i did request room service daily and felt like the service was lacking for a five star hotel

room are great and room service is recommended specially during covid-19 period

i wanted to get room service but the charges were a bit steep

no room service which is strange for a 5 star hotel

room service past 8

room service for breakfast

music and atmosphere was great, front desk and bellhop fantastic and even the room service was quick considering it was a busy weekend

the whole family enjoyed the pool and hot tub very much as well as a treat of room service

we ordered room service one night too very delicious

poor quality meal from room service.

room service menu was limited and was quite expensive

i feel that the price per night should be adjusted to reflect lack of cleaning, room service and in house restaurant only being open for 3 hours in the morning

om service) and the hotel is not cute

there was a room service plate next to my door which stayed there the entire time and no one cared to pick it

was no room service and the only restaurant had limited hours

the morning breakfast delivered to our room each morning felt like such a treat

lovely staff and very gentle pierre at the breakfast- the best city guide you can have for a stay in québec city

breakfast included in our stay was exceptional

breakfast super tasty and the added pate' and cheese was the bomb :) our lovely front desk lady was

the breakfast was beautiful

room service is great and considerate

room service is not available all the time and when it is there is an added charge of 5 dollars

nice breakfast room service option

pool restaurent, bar, barista gluten free meats 6 coffee cups room service price

room service late night, snacks machines broken, the parking its a little bit of a mess for 30

i was happy that they had some english channels the place was pet friendly and they had free wifi

ferry service great right to the old city and excellent parking at the ferry port

nice place, clean room, solid a.c. and wifi, and friendly staff.

wifi was terrible

area was quite with lots of parking and free wifi

front desk, facility and room service are amazing

they didn't do room service... i think by mistake

wrong with the fan we had only 1 shampoo in the bathtub there was a cockroach in the bathtub the room service never existed and when you no one answer no place to drink water or refill our bottles

wifi only worked for one day, didn t have free breakfast, should be allowed to have drinks by the

easy to find, good parking. room was clean and comfortable. pool and hot tub were also enjoyed!

room service - they have a menu book suggesting they provide room service

boston pizza room service

room service, after complain, the third day someone had come for cleaning

spite leaving already at 8:30 am)

no room service during our

room service due to coronavirus however staff didn t tell this to at the time of check in so we

and have to make reservations if not you won't be able to get in 4- we stay for two nights and no room service 5- not recommended for family trip at all with the price i paid i can get a nice hotel

no thing is good it s very bad and the room service come in my room when i slept

they don t do any room service because of covid-19

no room service

poor room service

very bad room service

no room service was available. any dining stuff in the room.

no room service in two nights

location but staff was not good request for house keeping room service arround 11am but when we come back from our day trip room was not even touched then

room service outstanding and food from partner restaurant delicious

very pleasant reception staff and room service staff.

moreover, no room service came to clean the room for the next day's stay

free parking

the underground parking is only accessible by stairs no ideal when carrying luggage

itself is very clean and looks great although having no room service was not an ideal, breafast very poor for a hotel i can understand if it was a motel, i

clean: everything was clean when we arrived

that there wasn't a restaurant on premises or room service.

th, floor) but with no room service, no good breakfast and we have to do our beds each morning

also i don t know why there wasn t any room service

the pool was closed for renovation. no daily room service due to covid

and for room service you had to ask and it was not done periodically

no microwave in the room. no room service.

room service seemed to be absent, we had to go to the receptrion to obtain a bottle of wine and

there was no room service or restaurant

they did room service everyday it would have being great we had to request as they were little under staff

didn't know we had to put out the door hanger to request room service and missed it

is really slow about picking up room service trays left outside the rooms and making up rooms

pool should have been cleaner, restaurant wasn't taking reservations or delivering room service

the restaurant was sit down by reservation only but we were told we could call for room service, which would have been fine if they would answer their phone

the room service was very good and not a long wait

breakfast buffet for how much you're paying and the when we let the staff know about hair in our room service lunch, they never called back to

nice the rooms were amazing and the room service was great and quick and the food was awesome also the band was

room service was terrible no one came into the room we had to ask for towels and coffee and rubbish

room service is non existent, they will tell you they re too busy every time

had a nice kitchen

we were especially happy with the full kitchen and dishes provided

about this motel- huge room, its a full suite, bedroom, living room, full bathroom and a full kitchen

front door to room opened to parking spot; rear door opens to a grassy area with picnic table overlooking small river and pond,

parking right outside the door