surroundings and parking

the night i got there, the parking lot had a bunch of people, just hanging out

front parking lot. wifi was good.

breakfast bar was well kept and stocked with a good fresh variety of breakfast items

gym was outdated and exercise machines were not clean.

no breakfast dark parking lot lots of vagrants

the parking lot and building exterior are in bad shape

potholes all over the parking lot

parking

room service team are super responsive and professional

in the evening , no quite helpful, lack of room service for breakfast

room service/

room service wss avail.

room service most likely due to covid, we just asked for fresh towels daily

great location beautiful building and antique furniture excellent wifi very cute cats!

i loved the spa tub with jets

wifi connection they wrote us password to wifi connection, but it did not work

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

we wanted to order room service and since the phone was broken, my boyfriend asked how we would go about ordering &

parking is so expensive. and room service did not replace with clean towels.

we ordered room service from the amazing italian restaurant attached to the hotel and later in the night we

no room service

we had eggs that we had to boil ourselves and also the room service was very expense give 2 cocktails and antipasto plate cost

the view and the lounging chaise. also appreciated the atm in the lobby and the room service.

limited dining options and hours for room service. needed to order out after our event.

we asked for an extra blanket or duvet for the bed, room service did not react

ordered room service and my husband did not eat the sandwich

appreciated the friendly and prompt room service but wouldn t eat there again

we ordered room service twice and both times it was easy to order and arrived so quickly

probably due to covid, but i do wish room service were available after 9pm

room service included an 18% gratuity and we would have tipped well but didn t because it was

for us having to witnesses the confrontation and went above and beyond by offering us credits for room service

the only options are room service

the room service is expensive but the food was delicious

room service included tip on bill after i handed the server a tip.

location was great, staff of room service and front door was great.

good variety of room service breakfast at a reasonable price, free wifi and good service.

i could even hear the person on the receiving end of my neighbor s room service call

room service never came always had dirty towels and tv wasnt

clean and room service

ask for room service and they never got back to me

no room service even requested 2-3 times

my only problem is room service didn t come o tidy up the room, there was a decent size spider in the bathroom when

the room service was definitely worth the stay because the food was delicious

i would have preferred a free breakfast and room service

this property does not have suites or larger rooms. no room service for food

it was smaller than other hotel rooms i stayed in and it seems like it wasnt enough room for the kids to actually have fun being the size and the amount of people there

fitness room was nice convenient to our room the girls liked the pool

lobby super friendly, and room service really fast, breakfast on the point

room service came every morning and asked if i need anything, they were nice and polite

the room service lady was very nice and friendly

the elevator is super slow, the breakfast service, and the room service

no room service unless you stay more than 2 nights

ordered room service for breakfast

also stated 24 room service on their website

especially from events on the 12th floor poor room service slow check in and check out

ordered room service from the restaurant 19 and my food was cold, then it took forever to get two hot

room service ok

and the staff was incredibly friendly and courteous and helpful from the front desk agent to the room service servers everything was phenomenal i can't wait to stay again

room service didn t come to clean the room after i asked them

the staff was above and beyond, they had room service

room service...a little pricey but worth it.

the staff was nice. the room was very quiet . the room service food was excellent .

room service took no more then 15-20 mins and the pool was fun

no microwave or room service. coffee pot outdated.

housekeeping up to address the issue plus they gave him his own room credit so he could order room service the marriott way

would be nice to have adult swim

ordered room service twice, which is not something we typically do but the prices were excellent and the

room service (cleaning service) is not up to the ritz level (-)room service food was not great. (-)really didn't think the room service or the restaurant food was very good (*) however, the room service staff was excellent at 2:30 in the morning (-)small selection in the room service menu. also very limited dining selections. (-)there was no room service and the restaurant was not open for take out. no spa services either. (-)room service is very slow i ordered someone to show me where is the saftey box cause i couldn't (-) room service hours were limited and food was insanely expensive (-) - the phone in the room wasn t working - room service menu wasn t in the room until we asked for it , it was shoved under the door and the

the spa could be updated.

beautiful building and bar area

loved the location and food and drinks in the lobby bar would great

nice hotel, wonderful location, staff was helpful and took the time to talk with our kids, overall a great experience

and no room service

no room service if i had to give something.

4 night stay with room serviced only once after multiple call attempts to have service

excellent fitness center equipped with threedmils, ellipticals, and bicycles room service every day, unless you are asking to skip it the staff at the front desk were very

would of preferred room service options for dinner food.

room service couldn t bring me a drink other than exactly what was on the menu and then forgot

and a half hours to retrieve my car to travel to meeting and i missed the meeting there was no room service on my check out day the key cards were deactivated before the check out time, could

the restaurant was closed and room service for breakfast was delivered 45 minutes late

room service, during my 1 week stay at the hotel they only clean the room once, the reason they are

city view ! room service/ breakfast

also room service ends at 10pm

was no restaurant service or room service after 10:00pm on a saturday night, there should be food service available

room service was delayed.

incredibly tasty food in the restaurant/room service

no room service which is covid related i get it

it would've been nice to have some kind of room service.

room service was a little slow and at times unresponsive

know for safety reasons there is no room service, but offer easy options to eat would be great

the room service can sometimes happen and sometimes they don t serve your room or they remove a towel

clean and spacious rooms, staff were great help and room service was excellent!

they also didn t have cheesecake available via room service for dessert

i think room service should be 24 hours long

great room service

the rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic

was wonderful, from the valet, to the front desk, to room service