Booking Options
Swimming Pool, In-room dining
the room service was very quick and breakfast was fine
we ordered room service
room service server was very polite and timely
there needs to be room service
room service was fast
Booking Options
Swimming Pool, Free Internet, In-room dining
restaurant/ no room service fees,taxes and parking charges exorbitant charged $50 for a late checkout request
twenty dollars a night the hotel imposes in case you charge room service or some other chargeable service to be refunded later
failed to provide room service
room service prompt and courteous
Booking Options
Free Internet, Complimentary Parking, In-room dining
parking was easy and right outside my room, which i appreciated after a long drive
wifi speed was excellent, no buffering at all
place to stay, very clean and spacious, free parking as indicated
parking was simple and stress-free
the wifi worked perfectly for video calls and streaming
Booking Options
Free Internet, In-room dining
the room service meals were very good and reasonable
1) they did not offer room service. 2) the breakfast that was offered was awful.
friendly bartender and room service server
room service food.
close to the train station, beautiful view from my room, great room service, so kind receptionist ladies
Booking Options
Free Internet, In-room dining
the front desk personnel, the waiter who delivered our room service, the housekeeper on our floor
restaurant and room service options were expensive.
have had room service a couple of times, and loved both meals
room service and cleaning impeccable
room service was also quick and the food was delicious
Booking Options
Swimming Pool, In-room dining
room service took under 20 min for delivery
staff was friendly from the front desk, room service and the spa
room service was great so
they re are only 2 choices of sandwiches from room service after 12pm
i enjoyed room service hours and the bar in the lobby
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, In-room dining
room service was wonderful and delicious
room service was delivered 45 min after stated delivery time, so my daughter who was on a timed
all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service
room service price of food
we ended up getting room service and we had a fabulous meal
Booking Options
Free Internet, In-room dining
had room service for breakfast
cost-saving and eco-friendly but they swayed too far away from hospitality the brown bag room service really has to go
we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at
room service food quality completely sucked. food was stale and petrified.
room service for breakfast was fantastic
Booking Options
In-room dining
room service stars very late and end very early, the menu is small and one day i ordered oatmeal
the room service was once a week
no room service but a nice restaurant and bar accessible from the lobby
i asked for a robe multiple times, but never got it, and there really wasn't too much room service options worth purchasing
om service/late night food availability)
Booking Options
Free Internet, In-room dining
the free fruit and snacks, the fact that there was room service and a hotel on site, and all the amenities
i just wish they offered room service.
room service did not show up daily
it would have been awesome if there was room service.
need to ask for room service if you want to have your room cleaned
Booking Options
Free Internet, Free Breakfast Buffet, In-room dining
room service was among the best i have seen
no room service
we had very good room service experience, hot and tasty food delivered timely
it was clean and the room service was excellent
mobile application is confusing and instead of ordering room service which i was unable to do as it was disabled my entire stay it checked me out
Booking Options
Free Breakfast Buffet, In-room dining
cool vibe. accommodating and friendly staff. great view. tasty room service.
the rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic
great room service
i think room service should be 24 hours long
only suggestion is we assumed room service would automatically come every day
Booking Options
In-room dining
no pool, room service, dining room nothing
were given fitted sheets and mattress pads upon request), no staff for room service or housekeeping, the lobby area by the bar was filthy, bar got food order wrong, valet
bummed there wasn't room service from the 24/7 kitchen.
no room service available
too cold, no blankets
Booking Options
Free Internet, In-room dining
room service had to be requested daily. if not, it was performed every 4-5 days.
and no room service
4 night stay with room serviced only once after multiple call attempts to have service
no room service if i had to give something.
would of preferred room service options for dinner food.
Booking Options
Swimming Pool, Free Internet, In-room dining
room service couldn t bring me a drink other than exactly what was on the menu and then forgot
room service exceptional
and a half hours to retrieve my car to travel to meeting and i missed the meeting there was no room service on my check out day the key cards were deactivated before the check out time, could
the restaurant was closed and room service for breakfast was delivered 45 minutes late
room service, during my 1 week stay at the hotel they only clean the room once, the reason they are
Booking Options
Free Internet, Free Breakfast Buffet, In-room dining
also room service ends at 10pm
of service: called for room service and was put on extended hold
no room service which is covid related i get it
was no restaurant service or room service after 10:00pm on a saturday night, there should be food service available
difficult to locate. no room service after 10:00 pm.
Booking Options
Free Internet, In-room dining
clean and spacious rooms, staff were great help and room service was excellent!
the room service can sometimes happen and sometimes they don t serve your room or they remove a towel
it would've been nice to have some kind of room service.
staff and room service experience
know for safety reasons there is no room service, but offer easy options to eat would be great
Booking Options
In-room dining
room service (cleaning service) is not up to the ritz level (-)room service food was not great. (-)really didn't think the room service or the restaurant food was very good (*) however, the room service staff was excellent at 2:30 in the morning (-)small selection in the room service menu. also very limited dining selections. (-)there was no room service and the restaurant was not open for take out. no spa services either. (-)room service is very slow i ordered someone to show me where is the saftey box cause i couldn't (-) room service hours were limited and food was insanely expensive (-) - the phone in the room wasn t working - room service menu wasn t in the room until we asked for it , it was shoved under the door and the
gym is pathetic for a 5 star hotel with a spa, and it belongs in a best western
we had to wait 3 hours before the kids ‘bed’ (sofa) was made
beautiful building and bar area
there was no room service and the restaurant was not open for take out. no spa services either.
Booking Options
Swimming Pool, In-room dining
good sized room, good closet, had bathrobes, excellent water pressure, and when i ordered room service, they were prompt and gave me the cutest little jar of jam and a tiny little tabasco
also room service breakfast was excellent
especially from events on the 12th floor poor room service slow check in and check out
ordered room service from the restaurant 19 and my food was cold, then it took forever to get two hot
also stated 24 room service on their website
Booking Options
Swimming Pool, In-room dining
no microwave or room service. coffee pot outdated.
i loved everything staff, location, room view,room service,house keeping.
ordered room service twice, which is not something we typically do but the prices were excellent and the
the bed and room service was excellent
room service came at 4:30pm
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, In-room dining
room service came every morning and asked if i need anything, they were nice and polite
the room service lady was very nice and friendly
lobby super friendly, and room service really fast, breakfast on the point
no room service unless you stay more than 2 nights
the elevator is super slow, the breakfast service, and the room service
Booking Options
Swimming Pool, Free Internet, In-room dining
good variety of room service breakfast at a reasonable price, free wifi and good service.
cable was ok but not great. there was no real room service.
clean, room service was great the staff was friendly as well.
you order room service you have to come down and get it , the food is not deliverd to your room
room service included tip on bill after i handed the server a tip.
Booking Options
Free Internet, In-room dining
wifi shared bath which i was not expecting when the cost of the room for one night was over $160
i loved the spa tub with jets
great location beautiful building and antique furniture excellent wifi very cute cats!
wifi connection they wrote us password to wifi connection, but it did not work
Booking Options
Free Breakfast Buffet, In-room dining
we wish the restaurant would stay open later for room service
room service included an 18% gratuity and we would have tipped well but didn t because it was
small problems with room service but these were quickly remedied and the front desk adjusted my bill to compensate for
the only options are room service
for us having to witnesses the confrontation and went above and beyond by offering us credits for room service
Booking Options
In-room dining
no room service or maid service to speak of
was lovely, the food and drinks at the restaurant, the room service for a delicious breakfast in the morning and the view of the lovely green space from
we asked for an extra blanket or duvet for the bed, room service did not react
food and room service
appreciated the friendly and prompt room service but wouldn t eat there again
Booking Options
Swimming Pool, Complimentary Parking, Free Breakfast Buffet, In-room dining
we had room service and it was greta1
if breakfast is free
decent breakfast bar in the morning
that the restaurant bar closed at 9pm as i arrived hungry around that time so therefore could not sit and eat and drink
good food and great parking
Booking Options
Free Internet, In-room dining
room service was
food in the restaurant cost too much so we had to go out to eat or couldn't order room service
we ordered room service from the amazing italian restaurant attached to the hotel and later in the night we
parking is so expensive. and room service did not replace with clean towels.
were short on staff and didn t offer room service this can happen but it was not mentioned when we checked in
Booking Options
In-room dining
the room service speed dial stayed busy so we had to call guest service for all request
after belly up at the bar for 20 minutes and being ignored we decided on room service
room service wss avail.
room service team are super responsive and professional
no room service for breakfast or dinner
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet, In-room dining
room service took about 20 minites which was perfect because we were starving
very clean and comfortable room! delicious room service
we order room service for breakfast and was really good
room service trays were left in the hallways
staff but definitely having only two people for kitchen, bussing, waitressing and running the bar is difficult on them
Booking Options
Swimming Pool, Free Internet, In-room dining
why does room service get
they don't have room service
it was nice and clean and very comfortable and very professional room service also is very professional to i would like to come
no room service.
ordered room service on our last day





























