all stones instead of sand - some people like it, me not), room service could do better job (needed to give some tip to clean floor in my room after couple of

pool with all slides, children atracions, lovely views, access to the beach from pool, nice stuff,

wifi (there was none for the 3 days we stayed), despite asking every day (-)the wifi was hit and miss (-)wifi in all areas (+)got bad rooms old model tv no channels and no wifi in the rooms which were small , no car parking only i had to pay them for parking ,no gem , (-) wifi did not work for the first 3 days and after was very poor

again, proximity to beach / amenities excellent, hotel beautiful and clean, pools magnificent, breakfast fantastic choices

great beach location, good breakfast, good value

we saw the pool from a distance, it was full of

all ok pool good and prices of drinks ok ,

lovely pool area

good location, good selection of breakfast, nice staff, quiet pool

music a bit loud around the pool

fast and good drinks/snacks in the hotel bar and pool-side bars

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark (-)room was very dated the kids club was only in spanish

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark level) slides (+)pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only (+)pools, staff were amazing, all very helpful (-) tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

free wifi availability is a joke

we had to work some mornings and wifi quality in the rooms was very good and reliable

no english tv channel beer to dear round pool and was not asked if we wanted

i also didn't like that people were smoking everywhere including the pool area and even rooms, which then stank in the whole hallway

spa was very good and the pool area was very nice with a range of pools and water slides for kids

clean bed with clean room . daily room service nice hospitality.

and tidy hotel with a really nice pool area

pecially lion king and the magician)

good free wifi

breakfast was very limited and busy

expresso style coffee at poolside bar was terrible

both bars and pool areas were lovely

pool closes early at 8pm

breakfast was really good and bar snacks likewise

poor breakfast

terrace of our room has a direct access to the swimming pool and the bar of the hotel

pool wasn t open whilst we were there

roof top pool more like a kids paddling pool in size but nice lounging area

rooftop bar has a nice atmosphere overlooking the cathedral square with views of the alcazaba

fantastic location loved the rooftop bar and pool

not even room service

but would have liked to have a proper meal in the evening instead of another sandwich or even room service would have been nice

lovely room, with good view. comfortable bed. excellent room service.

no food available in the hotel and no room service

room service food/drink would ve been a nice addition

when someone did appear they were too busy doing room service breakfasts

is no room service or even a place other order a coffee or tea

bottle of cava was available through room service, no other drinks available) the cava cost 35euros the price was not

to ask reception three times before something was fixed, removal of the small bar of soap during room service, but not replacing it with a new one

no room service so no food if you arrive late parking is expensive breakfast very basic

tea and coffee making facilities in the room would have been great, since there was no room service ,as the room was in an adjacent building

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel, torrelux nouvelle, next door

location; clean and comfortable; room with hairdryer; parking in the hotel

great location with many bars and restaurants nearby. excellent wifi.

reception provided a voucher for the bar next door while my room was being made

ac worked, room service was nice

allowed me to switch rooms after the first night to get a better wifi signal

but the wifi

good wifi

very good wifi

the room was big, the room service was exceptional

room service was too fast

wifi was a let down. apart from that it is a nice hotel

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

interconnecting rooms with lovely bathroom inbetween bonus of a fridge/mini bar too very comfortable & very large rooms easy parking underneath except for a huge bmw driver

the buffet breakfast could be improved regarding juices, fruits and cold cuts.

the gym is poor, nor clean and low maintenance

very nice staff. good restaurant and nice terrace. good breakfast.

location, hotel pool and bar, dining room

good continental breakfast

junior deluxe room very spacious and comfortable. location to the beach, pool area clean

many flies while laying by the pool,

rooms, pool, beach

no air con in lifts, bathrooms by pool in need of update, buffet is a bit too busy and loud

outside pool bar not open but the one inside

room service came with the wrong order and never returned with the correct items we ordered

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid asked if we needed anything in the room

room service was easy to order

ever had i been asked to pay room service in cash directly to the waiter serving the food

room service was not available at 5

could do with some information in the room on the aircon, onsite bar / restaurant

nice bar downstairs which served a lovely fish dinner

is quite near the airport and as the restaurant was closed i used the bar next door which was quite good

no wifi signal in the room and all the sound from outside was really loud please please give my money

wifi bereik te veel geluid van buiten

good room service

childrens pool was not heated.

spacious bathroom with bathtube as well as spacious balcony overlooking pool area

am to 6:30pm only).

we stayed in a sea/beach and pool facing junior suite with wrap-around balcony which is by far the best family suite we have

no 24h room service. no complementary coffee.

room service extra cost, food costs in pool bar, 20 for a low quality badly cooked burger was

shower not separated by door so privacy limited while different dining options including room service, some simpler lower cost food options would be good bicycles weren t in working

- we had a balcony and wanted to have a wine but no opener in room and told 6 euro to get from room service not a five star resort 3 at

fantastic breakfast and really nice room service

balcony and view on the golf pitch and mountains

we went to the pool bar to wait for 2 hours for our room

the bar could be larger and more comfortable chairs for the size of the hotel

outdoor swiming pool

swimming pool great with jacuzzi in middle, swimming pool for kids

and although a bit basic the room had everything we needed and we could park right outside our front door