central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and strong hot water pressure in the shower, rendering this hotel great value for the money

small pool and gym in the penthouse

great breakfast and excellent attention

chill out lounge and pool bar on top of the hotel , breakfast restaurant and onsite evening restaurant

breakfast was great with nice cold cuts, fruits and pastries

the buffet breakfast could be improved regarding juices, fruits and cold cuts.

in the near future there will be a pool as well as spa facilities to look forward to

breakfast in the old mill was really nice but you do pay extra and its more than 4 euros depending

atmosphere, little pool, clean kitchen available for all the customers

or which you had to pay)

the room had a mini fridge / bar but no complimentary water

parking is good for cars but not for motorbikes as gravel is used

the swimming pool, restaurant and our balcony all had beautiful views across de mountains and granada

view, amazing room, superb atmosphere, ideal for chill-out vibe by the pool or even in the room

parking right outside the property

excellent facilities, easy parking, pool, terrace and sun bed area, honesty bar

the kids sure loved playing with duna, a very friendly golden retriever

was lovely but no drinks available in the hotel until 8pm

to ask reception three times before something was fixed, removal of the small bar of soap during room service, but not replacing it with a new one

when someone did appear they were too busy doing room service breakfasts

is no room service or even a place other order a coffee or tea

we were told we could only use room service for a drink

roof top pool more like a kids paddling pool in size but nice lounging area

just a suggestion but some of the lights plugged in were too close to the pool

a little disappointing to find area closed on a monday and roof terrace bar not open

nice plunge pool which was ideal just to cool off

wifi on and off

tea and coffee making facilities in the room would have been great, since there was no room service ,as the room was in an adjacent building

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same square where we had a very good breakfast and some tapas

i was given an early check in when i arrived at 11

location; clean and comfortable; room with hairdryer; parking in the hotel

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel, torrelux nouvelle, next door

lovely room, with good view. comfortable bed. excellent room service.

room service food/drink would ve been a nice addition

ordering room service was really difficult ended up ordering at the bar

not even room service

but would have liked to have a proper meal in the evening instead of another sandwich or even room service would have been nice

ac worked, room service was nice

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

the wifi was on occasion very slow and i had to use my data to book trips instead of using the

but the wifi

wifi works well in the room

room service was too fast

the room was big, the room service was exceptional

open friendly staff, clean big room, wifi.

free wifi not very good. difficult to connect and use

early check in

very impressed that when ordering room service that they had not got a lot of the pizza toppings , yet there were plenty of these

room service was rather poor; the daily cleaning of the rooms are not very satisfactory; bed is not

room service was not available at 5

clean rooms, comfiest bed, staff were lovely and best room service i've ever had

we was there for a couple of days and we had chosen no room service, but everyday when we went out the maid asked if we needed anything in the room

room service was expensive.

the breakfast is excellent, lots of food choices on bar menu and room service

the breakfast was poor, we asked for room service and everything was cold :

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24 hour room service not as stated

good wifi in room and restaurant/bar

the wifi was week in the room

bad wifi noise from other guests locations could be better

of wifi connection, reception staff just said it was the router, sorry nothing they could do

wifi: free and worked well from our room

room service was excellent

not as advertised;no gym ,sauna or on first night full dinner service

great hotel..food good....pool good...staff good....

door pool, gym, sauna were closed)

526 spacious with full mini bar etc

room service and customer support

there is a basic breakfast included and room service

room service and cleaning.

evening room service available for bar type meals at good rates and again accessed by whatsapp

the room services have taken these dirty wet towels, rolled them up and put back to the sink as they

he served drinks, took food orders, delivered room service, on and on

and there was a 3 euro extra for a room service

room service very average

room service non-existing, mainly due to the shortage of staff they are

room service wasn't great - the first time we tried they hung up on us and we had to go down to

pool was very nice.

tv didn’t work and the leather couch was falling apart and we had to keep the kids away from the peeling

very nice stuff, very helpful and sweet with the kids. right next to the alhambra entrance.

we had a bedroom suite which was perfect for a family of two kids, and was spotlessly clean

but meals served in the bar and lounge area were good

the room service bookings go through to the waiters mobile phones and it was annoying to hear these

no room service available till 8pm when the restaurant opened.

excellent dinner via room service - the best room service dinner ever

the room service standard

24h room service menu could be extended to more than just a sandwich considering it's a five star hotel

in explaining the staff over call, and after paying so much i still had to pay extra for room service

room service doesnt have much options - so the best is to arrange for meals outside of the hotel

room service was good

30 called for room service for drinks

tel description mini bar in room , but only one small bottle of cava and

room service - fast and efficient fabulous views of the city from our balcony

room service was great

there was no food menu to suggest if there was room service available

reception, parking service, room service, cleanliness, friendliness of the staff.

room service meals where poor quality for money. breakfast was disappointing for a 5* hotel

historical location next to the alhambra, great room service and discrete room management

location is excellent room service breakfast very well presented

the first night, we ordered food from room service

a room service carry was in hall overnight

the extra 25% charge on room service from the already exorbitant cost of eating in the restaurant and cafeteria

in room service was very tasty, and not as expensive as i would have thought

have liked tea and coffee making facility in our room and for the bar or room service to be open for a last drink when we returned from night out

there was no 24h room service, the rooms were old and the air conditionnong loud, the welcome package was not there

room there is no milk, we asked could they bring some up and told us it would cost us 15 euro for room service, when we then had to go down their answer was in spain they don't put milk in their

i liked its good location, very helpful staff and availability of restaurants and room service.

wifi access was great

poor wifi on top floor, excellent in lounge

evening bar would have been a bonus to take in the evening courtyard experience

bar closed in evening 10pm

wifi was a bit sketchy, kept dropping the connection

wifi wasn't very good as it only worked if you were in the bathroom

wifi was very patchy on the third floor

bar should stay open later than 10 pm, i was shocked to find closed at 10

rust in the bathtub, damaged ceiling) wifi was very weak the room was hot, and didn t have air conditioning as not available in

bar in the hotel was not really open and it didn't have a full selection of drinks available

e a person there to greet you), room service and breakfast

for 5 min, no sound proofing

can hear everything what is going on in the room next to mine), no room service, no fridge in the room

i wanted 24 hour reception

surroundings with nice restaurants, room service was a plus

a 3 star hotel camouflaged as 4 with the help of high ceilings and a fancy 70's phone to contact room service

the location was very good to see the sights. it has a roof top patio,great breakfast.

restaurants and a laundry shop are a few steps away

there's no cocktail bar as advertised on the booking

nice location for all the sights. great local bar candella close by.

the kids loved the breakfast (a bargain

it is in the center of granada and close to many bar and restaurants.

location is excellent, a lot options for tavernas tapas bar and night life

was really bad - kids complaintes a lot

the kids loved the breakfast (a bargain (-)was really bad - kids complaintes a lot (-)no where because they thought my room was flooding based on white noise audio i had to sleep the kids

beds very comfortable and mini bar fridge so we could have fresh milk in our tea and coffee

did not have wifi - only dislike

those who might need to do some online work, we found the wifi a bit slow and sometimes patchy, but it is probably due to the location, surrounded by hills

did not tell us about hotel patio, didn t tell us wifi info, didn t bother to return our passports right away

wifi was super fast

no room service

no room service. limited breakfast

no room service

not open and room service not allowed drink on terrace delay to collect key after early check in and bag

not sure also if there is room service

we had room service one night that didn't really meet our expectations.

please put a room service menu in the room

room service if you order food, good breakfast, cost 20 euro per person if not included in the

room service refusing to bring up ice bucket rather told us to go down to restaurant

there was a kerfuffle when we ordered room service, there is only one menu from one restaurant , and yet the guest service connected us

the breakfast buffet had a great assortment of foods

because the wifi was dreadful

the excellent breakfast is served in a medieval basement crypt

superb breakfast, excellent service and a really quirky hotel.

cool looking room with nice vibe. comfortable bed and pillow. good wifi connection.

no coffee or tea served as room service 2

excellent room service & hotel staff

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is a 10 surcharge

there is nothing called room service

to order room service two nights in row and no answer

wifi was weak and the cable channels were not

we loved the terrace bar overlooking the alhambra

t everything was fuctional though)

cheap efficient laundry service

room was on the roof top bar side so a bit loud. suggest a street side room

wifi in room not good, used data instead, if this could be beefed up it would be much better

free wifi

great wifi also

great location, charming rooms, great wifi, helpful staff

everything in the room worked very well: wifi, air conditioner, shower, etc

nice extra to have spa bath in the room

the spa bath was a treat to relax in at the end of the day

the hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and rituals bath products, and even got bbc news - first time on our trip

limited seating for breakfast which if busy would be a problem

with parking nice breakfast on the roof of the universal following morning

breakfast buffet was reasonable

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast limited

in the other hand, the hotel is clean, room service is excellent, and the hotel close to all transportation

the roof terrace bar is a must to visit

excellent in room wifi

wifi was spotty.

great roof top bar with view of the alhambra

breakfast a good choice

breakfast had good varieties including veggies

it was very cold during breakfast, but everything else was great

great breakfast - good selection of hot and cold food

wonderful, helpful staff. fantastic breakfast and central location

request it twice since the first day we realized it seemed as if they forgot to send someone or room service to bring us that, so on the second day we had to wait for the maid to knock on our

room service every day

the room was very clean, smelled good, and the room service was adequate

the room was spacious and clean with good wifi

wifi was a bit spotty.

i like in-room service, but i do like more coffee (only one was possible) (+) the breakfast was exquisite, and we got it in a basket as a room service

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and large bathroom a twin room,

clean and tidy. great location. bar prices very reasonable for hotel

if is something to mentioned the slow wifi but it was not a real problem