room was awesome and very clean but there were room service trays everywhere in the hall way, some of them with food on it

the phones would not call out to the front desk, and no info on room service

the kitchen was not open for room service. we had to order out.

the phones were down, so we couldn t call room service or the front desk.

every weekend this hotel has 1 or 2 weddings and hotel parking lot overfull and the bar/restaurant is understaffed

room service and we had to find dishes and silverware for our food we ordered to our room, and the

location to where i wanted to go, breakfast and room service. friendly staff.

room service was good but the silverware,napkins and glasses were missing

room service, dirty countertops, lousy bed pillows, the pillows were worn out with no support at

no room service except if asked for

rooms are clean great breakfast

we used the pool twice while we were there very clean pool area

i went to bed at 10 pm, room and hallway reeked of cigarette smoke, breakfast other than omelette bar was out of multiple foods and coffee machine was broke, also the welcome reception had no

the cleanliness , staff, pool

the breakfast bar and how friendly and helpful the staff was

we had room service and a great restaurant with bar on site

plus the friendly staff in the kitchen and room service department

faulty elevator, weed smell all the time on our floor, not able to reach room service, no towels in the swimming

restaurant & bar also pool on location

they changed the shuttle service to the palace.

the food in the restaurant was exceptional and our room service breakfast was on time and just right

wasn t no room service no one bring more towels and tissue.

room service was practically non-existent

no room service.

breakfast was poor. no room service.

not to mention room service isn t offered on the weekends

room service tried to come in at 9am which in my opinion is way too early

room service didn t do what they were supposed to do

best feature and sole reason i chose the hotel was the excellent electric vehicle ev charger stations

decent bar in lobby

i did not get what was advertised. room service

easy parking, great location, great bar and food, helpful staff

to dovid restrictions the swimming pool/ spa was closed

enjoyed the gym too as i used it 3 times in 2 days

huge issue was the pool area does not have adult hours

hot breakfast and dinner, indoor pool and hot tub

breakfast was luke warm at best and dried out

a hotel in an affluent area i would expect a better breakfast

i didnt come from the breakfast but it was not great. don't count on it!

breakfast selection was good, but seating environment failed miserably

room service was fast and the server was friendly

main lobby area, which included the bar and restaurant was totally open

the attached bar and restaurant were top notch.

i loved everything, the room, the restaurant, the pool and staff were absolutely amazing.

great room, friendly staff, nice bar area.

very good breakfast!

wonderful place to stay great atmosphere fun staff beautiful pool and excellent hot tub

the executive suite with spa bath it was everything we hoped it would a great get away from the kids for the

nice breakfast. staff was very good.

reserved the room for 3adults/2kids, only had towels for two, no coffee in room, remnants from a previous party in room still

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

the kind staffs and the breakfast are the best!!

gym too small

great front desk staff, great location, clean rooms and great breakfast.

breakfast was awesome. far better than any other hotel breakfast i have had.

room service is tasty, quick and well worth the exorbitant price

room service and food was awesome

room service was phenomenal and walking distances to everything downtown

from the valet, front desk, concierge, to room service

gym with two peloton bikes

were comfy, kitchen had everything anyone would need

didn’t get up to have any breakfast but my kids said it could’ve been better

and kitchen was perfect

noisy baby cried all night loud loud talking and laughing in next door room people outside in parking lot talking and laughing for a long time why doesn t night manager be aware of these

modern furniture clean room friendly staff accessible parking

the room the common area the breakfast buffet the pool was warm clean and they honor the current policy with one family at a

pool fill level was oddly high

kids playing hockey in the hallway.

i wish that adults had 24 hr access to the pool.

kids playing hockey in the hallway.