the service was also outstanding (room service, restaurant, kitchen) (-)provide to the room service more towels to the rooms (-)room service and it was never delivered (-)was not stocked, facilities are tired, nightclub ends early, there was no 24-hour snacks or room service, entertainment was

too many shallow pools for kids, amd not that many spaces for adults

not like the abandoned appearance of the gym

pool area with the palms is so nice

beach, pool -away from the hustle and bustle of the city -awesome view from room -great spa - tranquil and secluded private

a/c in room with access to a kitchen, patio, views to die for

his dog logan and the cat djinn had a great time with our kids

nice pool is available to cool down on those hot days

location, right on the beach, nice pool to relax in, incredible breakfast

a gorgeous place on the beach, private, quiet, well maintained, cooling pool, beautiful flowers, plants, birds, delicious breakfasts

was very concerned about this one because i read the reviews, but it worked great

the wifi

we could have our laundry done and use the dining area to play boardgames

excellent wifi that was highly appreciated by everyone

no wifi,

the small pool is nice to cool off in

the grounds were nice - the room was nice - easy parking

wonderful garden with small but cosy swimming pool

only downside was that the pool wasn t heated well, so when we were cold and it was raining, we just needed to head inside

garden, it has some perfect spots to relax and listen to the sound of the small waterfall in the pool and the birds singing

everything is super clean, pool was cool, garden is so peacefull and omg the food was so much more than what we would have

breakfast was excellent

the pool is not heated and pool deck is limited for relaxing by the pool.

breakfast was awesome and the room you have breakfast in is incredible

the breakfast is included and everything was delicious

great location, beautiful rooftop terrace with fridge and microwave, strong wifi

wifi didn t work well in the room

staff was vigilant to any needs, and was quick to open the parking lot security gate even at 4 am to let us out to do a hike in darkness up to the volcano rim

parking is available and all the shops, mercado and restaaurants are steps away

parking on site

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house,

nice hotel. lot of art and warm pool.

imming pool and surrounding)

breakfast i had to ask a few times for omelette options

breakfast, warm swimming pool compensating bad luck with the weather, cocktails on the house, really nice art around the

t clean) water.

pool: water comes from natural river, but that s no reason for the dirty pool

limited breakfast. restaurant closes at 7:30pm. hot water needs at least 15 minutes. no pool.

come here all the time because we love the location, the stay, the natural pool, it is clean, etc

lovely gardens, nice natural swimming pool

we got grey room

parking was quite far from our room

parking was a little tight because non-guests come for dinner but even with a full house we got a

pool was slightly cloudy ... may have needed slight chlorination.

there is a great restaurant and bar on site, a lovely pool and our garden room had a nice private patio also with hamock and table

the pool was clean, refreshing, and gorgeous

location is peaceful with beautiful views, especially from the pool area

breakfast was good

breakfast was included, which made mornings easy

the breakfast was disappointing: the hotel provides a small

nice facilities, nice pool, clean grounds

friendly staff, pool is nice

perfect pool amenities for small children

pecially isaac, my

well maintained with beautiful pool, nice restaurant with varied, affordable menu and friendly staff

swimming pool

even they have a bad looking casino on the front

wifi connection not very good at all-used phone data as hotspot

a bit noisy at night but our room was close to the outdoor pool so voices carried.

it's attached to a casino

the pool

the main pool was in construction and we were informed by the time we arrived.

gym, pool, food. hospitality

gym, pool, food. hospitality