we got grey room

dinning place and pool very pleasant and romantique

we appreciated the laundry service, the ability to have massages in our suite from their 3rd party providers

wifi internet was patchy sometimes.

little kids woke us up at 4 am and never shut up after

lovely gardens, nice natural swimming pool

hotel was described at booking with two swimming pools: one with river water and a second one standard

limited breakfast. restaurant closes at 7:30pm. hot water needs at least 15 minutes. no pool.

was no swimming pool available even though it was advertised

road yet private at the base of the mountains w small comfortable bar and nice restaurant incl good breakfast

the spa is

pool, multiple restaurants and bar options, close to main road through town, amazing rooms

amazing installation! the decoration and the wellness spa are amazing

loved the weekend breakfast buffet, it was so extensive and had incredible quality

good restaurants; breakfast was a treat

breakfast was excellent

we enjoyed hiking, birdwatching, and simply unwinding by the pool, all while surrounded by the tranquility of nature

breakfast was wonderful with all food fresh and homemade

the breakfast could improve

pool was cool but then the weather wasn't very warm so that is to be expected

staff was vigilant to any needs, and was quick to open the parking lot security gate even at 4 am to let us out to do a hike in darkness up to the volcano rim

parking is available and all the shops, mercado and restaaurants are steps away

fantastic location in the middle of town. ample off road parking

wifi didn t work well in the room

great location, beautiful rooftop terrace with fridge and microwave, strong wifi

garden, it has some perfect spots to relax and listen to the sound of the small waterfall in the pool and the birds singing

the small pool is nice to cool off in

cute little pool in the back, hammocks all over, and a yard that has a bunch of spots to sit and chill or order

parking and check in easy

pool was extremely small so don't expect to swim

no wifi,

was very concerned about this one because i read the reviews, but it worked great

the wifi

beautiful place in the nature, plenty of parking place. basic comfortable rooms

we could have our laundry done and use the dining area to play boardgames

staff is amazing, great breakfast included

location is peaceful with beautiful views, especially from the pool area

breakfast was included, which made mornings easy

place with amazing view. room very spacious. food delicious & big portion. breakfast very nice.

i didn't get to use the swimming pool but it looked very nice

pool, good bed, casino is near, supermarket and restaurants are near too

location: it is behind a casino and the pool is right up next to the parking lot

this hotel is connected to a small casino located on the main road.

grab bar in the bathroom is diagonal and hard to hold onto for a wheelchair user

the parking lot was so rough that it was terrible for the wheels of our suitcases

the fact it was a shared kitchen was not clearly advertised

the kitchen is not as shown on the pictures. but had all you needed.

he was lovely with the kids and very helpful and supporting by traveling around (we where without a car) we almost saw

where without a car) we almost saw

the beach view is outstanding and the house garden and pool are in a perfect symphony.

the service was also outstanding (room service, restaurant, kitchen) (-)provide to the room service more towels to the rooms (-)room service and it was never delivered (-)was not stocked, facilities are tired, nightclub ends early, there was no 24-hour snacks or room service, entertainment was

it has several pools, specially for small kids which was great for us

gym is even dangerous with no ac

breakfast time is too short, just until 10am, come on waking up early on vacation

options snacks where the same everyday, flies again on the salad bar, fruits where in bad shape parking situation isn't

the pool

gym, pool, food. hospitality

gym, pool, food. hospitality

the main pool was in construction and we were informed by the time we arrived.

the swimming pool was big and we can go directly to the pool from our terrasse

pool was great and overall an ok place if it was clean and roach free

everything was good...the food, the pool and the room...

friendly staff, pool is nice

perfect pool amenities for small children