was a strike so the hotel shuttle wasn t running but we didn t know so stood outside airport for quite a while

the shuttle problem and the price was ridiculous

for shuttle to/from airport, despite ad for free shuttle

e to strike)

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

room service was also quick and quality of food was great

option of opting out of room service

the pool wasnt usable

didn t have breakfast, but the airport shuttle was very handy

free shuttle bus from/to the vancouver airport.

especially the front desk people, the guy who fixed the battery on the smoke alarm, and the room service people

ordered room service, food was good, staff were friendly

location, variety of rooms, transportation to and from airport, luggage storage, room service

my daughter dropped a hash brown during breakfast room service and within 5 minutes it was crawling

would have liked having room service but they had a hotel restaurant so that was fine

room service menu was very small, and the pool was being renovated which would have been nice to

room service ends early so is difficult for late traveller's

i think the options for the room service restaurant could be better

would have liked later room service time

was upgraded to a junior suite at no extra charge - very nice, i had room service which came quickly, delivered by a friendly lady waitress and was good value - my

the reception staff were wonderful. room service very efficient and tasty. our room was lovely.

great rooms, good room service

he brought us our first room service experience

the room service was great, very good food

too bad covid restrictions continue to make the room service have disposable cutlery and plates

qr code didn t work to view room service of hotel facilities

room service is poor , no supply like bottle water etc, facilities looks old and not clean for long

i liked that the chop was available for dine in or room service

room service from chop

no room service late at night.

the attached restaurant was very convenient (i had both room service and ate in the restaurant), very good food and lovely staff (+)the restaurant attached to the hotel had really great food and also did room service! (-) was told there was no room service for breakfast but there was for dinner (+)spacious room, room service (+) the room service that comes from fogg n' suds was fast and delicious (+) room service provided good food at reasonable (+)the convenience of the restaurant, room service, location (-)room service would be nice

room was okay, the only issue was the kids next to our room crying all night long, and we could hear it

family with kids, they charge kid breakfast

girls enjoyed the gym facility

price. no free breakfast.

restaurant & room service on site

the decor, coffee on tap, room service and best of all the big comfy bed.

one quick call to room service helped

the other thing was that the online room service didn't work for me, so i had to go downstairs and order and bring it up again

room service was not provided

room service food was hot, fast & delicious

excellent service, food and room service

room service is not excessively expensive and fairly quick

everything else about the stay was awesome, and room service was great too

room service was perfect

the restaurant does not do room service.

that room service didn't show a little leniency to consider our late overnight arrival, when we hung our

didn t do room service unlike my previous hotel

can order room service from the white spot restrurant on-site

no room service of any kind due covid

room service was excellent for both the beverages and for breakfast in the morning

so helpful, friendly, kind and welcoming: at the entrance,, the front desk, on the phone,, the room service

the room service

had an issue with the waiters taking room service orders who did not understand english that well

room service was great

late room service available.

no room service for food

maybe room service but we wanted to go out and sit down

room size and layoutpool

free parking, very spacious room, on site restaurants and very modern bathroom with a night light

room service was speedy and food was good

pool hours, room service, and the noise of the people partying in the room next to us.

was upset as they had crossed out room service on the paper they gave us

room service was efficient

no room service either while you stayed

t uber eats was a good back up plan) and

very good and accommodating for gluten free options room service is prompt and

there was room service

minor thing - room service was a bit confusing

breakfast started very late 7:30. no room service 22:00 when you arrive, neither restaurant.

loved my friendly chat ordering room service

room service not too attentive to request

very expensive room service options

the room service was quick, staff attentive, and the location was perfect

hotel does not have room service and it is a huge no.

2) no room service facility though it was specified as available during

no room service

would like valet or room service but theyre small things

room service is listed as being offered on booking

location, a bit pricey but super nice staff and room service, rooms are cleaned ever day

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

comfy bed, great burger ordered thru room service, very professional, helpful and friendly

excellent room service

small rooms, poor service

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

stop causes inconvenience room service is not up to my expectations lack of cocktail selections for in-room

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

addition, the breakfast couldn t be eaten in the hotel restaurant and had to be ordered through room service and eaten in the room

overpriced, room service breakfast was good but no comfortable place to eat it in the room

down side was no room service or breakfast till 7am, being early birds this is quite late for

they have lovely room service

could have ordered room service, but needed to get out of the room

balcony, room service. new room decoration was great.

rooms were clean, beds were comfortable, room service did a great job

staff were so kind and welcoming i had room service and max was so polite as all the staff were but he was exceptional

room service was only every second day.

is strike going on ,i had booked the hotel for 4 nights,no breakfast , no room service nobody changed the bed sheets, towels

no room service for food.

room service rules

non refundable booking. no room service no drinking water provided at room

room service was early, left and never came back; restaurant service and quality bad, service at

both liked the central location, quiet rooms, and room service

also when i arrived i was advised there was no room service due to covid which was not advised at time of booking

the room service was excellent. the cleaning person was very good and she has done a great job.

no safe in the room. hard to get ahold of room service.

very comfortable bed. the quality of the food in restaurant adjacent/room service was excellent.

i loved the room service

room service even supplied nightly chocolates; all the staff were very helpful

restaurant provides room service according to hotel staff

eakfast or room service for example)

have been put in rooms with a queen bed , as we came as couples, room service would have been nice but didn't know the restaurant wasn't open

no room service

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by the poor value for extras

not much! the room service was good,food tasty.

excellent, room temp excellent, friendly room service, convenient restaurant, loved it

no room service. housekeeping knocking on the door at like 9am, woke us up.

room service is not available on event nights.

room service was not great at all

didn't get to have breakfast as room service would not respond

no room service everyday you had to call to get room sevice

room service food (all three times) was fantastic (+) they have the best contactless service we've encountered in our travels, including room service (+) great room service and breakfast too and a very central location (-)room service was a little slow. (+)friendly and service staff were exceptionally helpful, even for room service to cater for children (-)needs more on the room service menu (-)ordered room service three times during my stay and the food was delicious (just note that the menu didn't (+) room service was also very nice (+) room service was delightful (-)the random room service hours, didn't know when to expect daily service.

of room, wifi was poor

breakfast should be included

was a bit patchy - don't restock things like laundry bags and need prompting

the gym and pool facilities are great

no room service, limited hours for restaurant, a bit over priced

we needed one and called the room service , they brought a very thin blanket

receptionists were helpful room service was fast and

no room service.

told when i checked in that they were short staffed so there would be no room service which is fine but the room should have been properly stocked with essentials to

room service was slightly inconsistent with buttered toast one day and then not the next

the room service was excellent

room service was incredibly fast

wish there was more room service with clear instructions on how to order and also instructions on the laundry room how

room service was wonderful and great to be able to use the spa and steam rooms/pool

ordered room service, nachos and fried chicken

we ate in restaurant and food was good

xies)was the inhouse restaurant and the food was delicious , the washing

a great location, restaurants galore, the bed was so comfy it was a great room for a fair price , room service was quick

having moxie's attached to the hotel and providing room service was very convenient

room service food and breakfast is just passable.

room service was great

service/staff /room service meals fantastic!

room service menu is not very health conscious and needs options that are not made up of carbs in

ordered room service for our breakfast and it arrived on time

and really nice staff; and that goes for everyone; concierge, front desk, restaurant, room service

that the staff upgraded my room, brought me chocolate covered strawberries, champaign glasses and room service

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

room service from the in house restaurant was delicious

room service meals were delicious and served to us by an excellent and courteous staff member

of comfortability, private stay, accommodating to all requests, fast and easy delivery of room service, and overall warmth and compassionate staffing then you have to experience the promise

lots of food options within block provided an alternative to room service, both restaurants for take out and an iga

room service was lighting fast yet fresh

room service food was excellent and quick

ordered room service which was fantastic too

love the room service

the restaurant wasn t open for breakfast and the room service options were all cold food

the room service was fast and pleasant

very good room service from the restaurant

from the valet, concierge, the bar staff to the room service , every single person was genuinely kind and professional

no late night room service.

great room service and amenities in the room

ordered room service twice and am still thinking about their hamburger and truffle fries

room service is terrific, same day laundry service is excellent, concierge has great restaurant

very good room service; good food and prompt service.

it has excellent coffee in the room mine had no fridge or minibar but there is room service

we had room service and it was excellent, as was the cooked to order

bed comfortable, room service & food excellent ideal position for discovering vancouver

breakfast staff very friendly gym passes included in stay room service nice nice business

service, was quick and very nice when receiving room service

they promised to keep some sandwiches in our room as our flight and check was late at night after room service and lounge closed but they totally

and i m still dreaming about that chocolate cake on the room service menu

the staff were lovely to deal with, excellent room service and food , attractive large wood-panelled room and furniture, wonderful bed, very nice

room service wasn t worth the price

room service food was overpriced for the quality

room service was very poor, if we didnot ask nobody come to clean the room

room service breakfast was pretty good

girl providing cleaning and room service was pleasant and funny.

no 24 hrs room service, it only link to diva with dinning in or breakfast service only

) - room service was delivered quickly and not overly expensive

location, great room, super friendly staff, loved the daily room service and the daily free cookies

location was great. room service provided was excellent as well.

room service closes early.

the room service sent us food that was not as listed on the menu

stop to perfection, from entrance,staff ,room,restaurant,room service ,thank you and i ll be

no 24hr room service.

the environment was warm and elegant, and the room service staff was very sweet.

i don t want room service the second day, and the lady knocked our door gently to ask if we need anything

this includes front desk, housekeeping & room service

entry, room service ,telephone reception

om jean georges market) while quite good is

room service dinner the first night was mediocre

- top level service - room service - amenities

breakfast room service

lacking food options through room service in the evening

room service and house keeping needs improvement. front desk did nor respond to calls.

stuffs and service are wonderful, room service is good too

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

lack of room service

only thing that could be improved is facilities like room service, for people staying more than 2 days, cleaning around the room becomes a little

room service

the room service is offered once in 3 days, however, you can request if needed on day to day basis

room service wasn t available because if covid but we still had to ask for towel

due to covid-19 there wasn't any room service, no cleaning, no breakfast

no room service

the property of a private business club, and hotel guests have to go outside for a meal or use room service

ere is no hotel kitchen) and there is no room service offering food

room service from lions pub

and toast but no cold meats or cheese selection

room was great, room service amazing

great room service with turn down etc

beautiful room service breakfast and awesome

so accommodating, charged our tesla, got additional items for our puppies, delicious and fast room service

all staff were great. very friendly. very competent. really good room service. spotless room.

had to call for room service to have that brought up every day

the restaurant attached, tableau, was lovely both dine-in & via room service

we were told that the restaurant was closed due to a plumbing fault and that as a result no room service would be available - this was disappointing as it was all that we wanted that evening

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

room service