the staff was very accommodating and the room service were excellent.

motel was more like a hotel and had breakfast, a jacuzzi and a swimming pool, i was very pleased and will stay again

breakfast was great

parking lot was very icy.

plenty of parking around the building

the pool is great for burning some energy when weather outside is cold or rainy, and the extensive

pool was nice but over crowded with loud people.

the laundry facilities were easy to use and reasonably priced

the breakfast selection.

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open, why are 1 hour appointments still required for the fitness room

when i called for room service they were closed 20 minutes early

room service seemed like we were an annoyance... for ordering room service :

clean, nice hot tub, good room service, safe area, lovely town 2 minutes away. perfect location.

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i dialed the kitchen and room service on one of the days at about 8am hoping to get a breakfast but no one answered the

the pool area was cold the water was cold. there was no jacuzzi. smelled strong of bleach.

were leaving by 4:15am, so i asked if there may be a to go breakfast that we may have in the morning at checkout

accommodating for early check in for family wedding we attended that day being from further away

pool was small. no hot tub. breakfast wasn't that good.

mostly how friendly everyone was. breakfast could use improvement, but it's free so...

the parking in front should accommodate handicapped

member staying with our group slipped and fell on ice and we were told there wasn t ice in the parking lot and any incident report had to be filled out with the police and not the property

sthe bed was super comfortable and i loved the down comforter. big rooms, and a. ice breakfast.

it faced right into the parking lot where it was lit up like a bad guys compound when the hero gets caught

parking was ample; free wifi & tv; hot tub was good but they were painting in the overnight hours

location was great! breakfast was good. it had an applebee's and a perkin

nearby, large and comfortable bed, tasty breakfast, west bend city is really nice, many parking

convenient location. rooms very clean and comfortable. breakfast delicious and free!

lack of parking and staff was not friendly at all

breakfast was average

fruit and veg stand in the parking lot

parking male staff could of been more polite

nice bar and restaurant on the north end of building with small patio

there was a portapotee in the parking lot

attached bar restaurant seemed to be a popular local attraction

you would have to order via room service, and i thought it was a little pricey

access the adjoining restaurant for room service

the pool was nice too, although the hot tub control for the jets didn t work

very nice pool facility as well

the pool was so nice and bright , everything was organized and clean

awesome value great staff and bar and breakfast and fireplace and pool water so warm!

common area warm with bar and seating

convenient to have the restaurant across the parking lot

breakfast was one of the best

breakfast bar was off the chain, and claudia went above and beyond to make our stay top-notch

also no continental breakfast provided, only very expensive room service breakfast that is not ideal for having children with so we had to load up 5 kids and

a little more room service would be nice like breakfast

movies were overpriced, but the room service was pleasant and convenient

being told at check in of a $100 deposit per night for incidentals like room service etc.

then when i did go to my room, the room service must have come in one more time and removed the waterpark wristbands which required

also no toilet plungers readily available, you'll have to pack up & move rooms if room service left for the day

area,location. room service not good.

also they don't have a daily room service cleaning

the breakfast had a great variety

breakfast and comfortable bed

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service at

didn't use room service

hotel bar and room service hours end at 11 pm

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

free breakfast, free wifi did not work very well, and they lost my reservation and sent me on a goose chase to find it,

the pool was warm and the facility was in a very convenient location.

laundry was also convenient

front desk staff was very helpful, as we needed a full kitchen and that is not what was booked

the breakfast was excellent

nice indoor pool and workout center

staff was very accommodating, allowed us early check in

the pool towels are very small.

hotel breakfast buffet - cereals, fruit, breads / bagels / pastries, scrambled eggs, sausage, bacon,

kids loved the pool and hot tub

next time i might take advantage of the pool and/or hottub

the breakfast provided by room service was quick stayed warm well after i arrived home and literally were all my favorite

24 hour room service

tired after doing orientation with my daughter @mu, i called the front desk to see if there was room service

there is room service and even a starbucks coffee house right off the lobby

by the rave / eagle club venue , staff was friendly , spacious , unique , non judgmental, room service was fast efficient friendly 10/10 would stay again if in the area for another

room service was a bit below the rest of the experience.

room service was called multiple times for basic amenities and all calls were disregarded

no room service

to enjoy a glass of mimosa each day without getting out of my pjs or spending a small fortune on room service

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

rooms, comfortable bed, excellent room service breakfast

clean rooms, comfortable bed, excellent room service breakfast!

room service is prompt

it would have been nice to have room service after 10 pm for beverages, light food, etc.

was safe, had many room service and order in options

only complaint i have is the room service menu

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

location room service breakfast

no room service......due to covid .....

room service food was pretty good

several restaurants on site with reasonable prices and even room service prices were not bad

room service was accommodating to my garlic allergy and i really appreciated it

room service came in at 930 for no reason

customer service, cleanliness and room service

hear people talking on the phone in the adjacent rooms and could hear room service knocking at others doors early in the morning