i loved the staff and how clean it was. pool was amazing

facility has a good spread for breakfast plus offers a cash bar from 5-10 with one free drink per person per night

plenty of parking and bathrooms had more than enough soft towels

the breakfast had many options and was delicious

breakfast bar was off the chain, and claudia went above and beyond to make our stay top-notch

you would have to order via room service, and i thought it was a little pricey

access the adjoining restaurant for room service

the pool was nice too, although the hot tub control for the jets didn t work

pool & overall condition.

enjoyed the bar area with a wonderful bartender

a little more room service would be nice like breakfast

also no continental breakfast provided, only very expensive room service breakfast that is not ideal for having children with so we had to load up 5 kids and

clean facility. friendly staff . room service food was excellent . liked dimmers on lights

the water facilities, the restaurant and the room service

room service

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service at

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

didn't use room service

hotel bar and room service hours end at 11 pm

heater was a bit problematic and wifi was not performing

very good breakfast selections! eggsmeats biscuit/gravy fruit/cereal coffee/juice

hiccup at checkout - erroneously charged for breakfasts, which were supposed to be included when i booked the reservation

location, very friendly and helpful staff and a nice variety of food choices for breakfast

breakfast was great

the pool towels are very small.

also they don't have a daily room service cleaning

also no toilet plungers readily available, you'll have to pack up & move rooms if room service left for the day

area,location. room service not good.

the breakfast was excellent and much better then at the other hotel we stayed at

good breakfast, nice staff at the kitchen, she was very pleasant and helpful

the pool was cold. the eggs were weird.

we, as a traveling family appreciated the most was the early checkin and late check out

happy hour m-w in the evening and breakfast in the

breakfast could be better, too much chlorine in the pool.

the beds were very comfortable and we had our own little kitchen area!

the bed was like a cloud. very spacious room with kitchenette very nice outdoor patio areas

pool was nice but over crowded with loud people.

didn't understand the fitness room policy; while masks are currently not required and the breakfast bar is open, why are 1 hour appointments still required for the fitness room

i loved that they had a peloton in the fitness center

the free breakfast is a definite plus

several rooms used room service dishes on hallway floor - both at checkin and in morning

��b

clean, nice hot tub, good room service, safe area, lovely town 2 minutes away. perfect location.

room service seemed like we were an annoyance... for ordering room service :

i dialed the kitchen and room service on one of the days at about 8am hoping to get a breakfast but no one answered the

the staff was very accommodating and the room service were excellent.

the pool and hot tub area is taken care of

regardless, we both felt safe and secure with a very bright well lit parking lot

i glad we had breakfast included.. but i wish there was sausage to go with the eggs

excellent breakfast, the pool and whirlpool are an added bonus along with premium channels on tv

we did not see a room service menu. not sure if that is available.

24 hour room service

e)who brought our room service up made our stay exceptionally special

the hotel is beautiful it has really nice rooms. the room service was awesome.

room service but they didn't have a runner the outside looked sketchy but the inside was absolutely

room service was called multiple times for basic amenities and all calls were disregarded

no room service

bar closed too earlier & no room service available for alcohol after 8 on a sunday evening!

only complaint was about room service

amenities are not as stated on their website, the pub jackson s associated with the hotels room service is no longer in operation and their continental breakfast are some snacks in a bag

was safe, had many room service and order in options

it would have been nice to have room service after 10 pm for beverages, light food, etc.

room service

the restaurant in the hotel closed early, and the breakfast options for room service were really limited and overpriced so we opted to check out early and hit the road

also ordered room service phone lines are never answered after several minutes finally got someone ordered the

h) refused to allow us to order room service or take out

requested breakfast room service but the food was not delivered

area i would note for improvement was the fruit at breakfast in room service did not look appetizing

kind of the new norm with hotels, but the fact that daily room services aren t provided unless you ask for it is unacceptable in my opinion

would have enjoyed the ability to at least order a drink via room service, but all that is out of their control

several restaurants on site with reasonable prices and even room service prices were not bad

room service was accommodating to my garlic allergy and i really appreciated it

customer service, cleanliness and room service

fast room service meals and connecting parking structure

room service was extremely slow and we ended up cancelling our order.

room service food was pretty good

room service was close

and room service every day which i don't really expect anymore and often don't see post-covid

when we checked in the man at the front desk said the restaurant, bar, and room service were open all night, however they all close at midnight so i m not sure what that

discarded room service food from our neighbouring rooms were laying in the hallway for several hours

days in a row) , no room

eaning) doesn't show up on saturday even when i was out of the room by 9:35 am

room service

was spot on, minus the fact that there was a room service menu in our suit but they didn t serve

dirty bedroom floor, one desk worker very incapable, keys not working

everything was great to me the kids loved it too!

only complaint is that i registered at night for a 5:30am shuttle, and when i came downstairs at 5:28, the shuttle was already pulling away, so i had to wait

there were so many kids all screaming and monopolizing the pool and hot tub

kids running around and jumping could be challenging if you wanted to rest.

in swimming area without adult supervision very loud and splashing all over and jumping in the pool not looking out for others

breakfast was great done management staff was great and the room service was excellent nice friendly staff

lastly the wifi is the worst

it has a pool and a laundry room for guests

very clean helpful staff ... mj is the best shuttle driver

room was clean and spacious, hot tub hot, pool was a decent size with basketball hoops that my kids liked, the breakfast was an assortment of eggs, omelet, cereal, oatmeal, fruits, breads,

room service options were very limited

the room service button didn't work, and then they just didn't bring my order up and i was late for

the brochure says 24 hr room service

food prices of hotel room service was pretty high and quality was so/so at times the room service took almost 1 hour and

loved the location, room service, the art in the lobby