not get wake call service, not enough towels, some staff members not nice, room service late in the day, loud

stay 3 days there was no room service no trash pickup no new towels after asking front desk they didn't gave any service bad

there s no room service

the bed was very comfortable. great location. quiet room. wonderful room service.

bathroom was old and the shows curtain dirty, no room service although it is shown as having room service on booking

room accommodations, upgrade to king size bed, big screen state of the art tv, friendly room service, free convenient

room service was about to close, but they accommodated me without hesitation

the only item that is not desirable, is covid-19 and the in-ability for room service.

the rooms are clean and modern. room service was great!

had room service and breakfast

the room service was also bad, we didn't get towels for 2 days

the room service and house keeper was on time

rude staff and bed had stain. no room service and breakfast was a joke.

didn t get any room service any of the two days

room service

were excited to have room service, but when we arrived the kitchen and bar were closed

front desk customer service, room service and air conditioning in the room wasn t working

room service

room service was expensive and food was not good

requested for assistance and other room service, front staff kept telling us the're understaffed

room service is great. front desk staff were also nice to interact with.

it was very quiet and i liked how room service didn't bother me in the mornings

breakfast and the cleanliness of the hotel as well

construction on the parking lot

small pool

the only disappointment for me was the lack of room service, but the staff was great about receiving food delivery and calling me when it came

no late night room service for food.

said 24 hour room service

ridiculous we could not get room service

no room service no running water the next morning

room service takes too long for toiletries.

dining room service was slow

just the prices for room service eating

fees for room service was ridiculous

during this corona virus situation i figured it would be better to order room service, even tho the restaurant and bar was open

nightly bar and room service were a welcome relief after a long day

i also got room service the first night of my stay and it was quick and

indoor pool

i loved the hiking trails next door and the swimming pool

breakfast and bar and restaurant availability

we ordered room service for food and was brought the wrong salad

also told the front desk two times

the room service

no room service, but was indicated within check-in

no room service another guest told me that someone stole his catalytic converter his first night there

not get room service on thanksgiving and didn't know that there was none in that day

other then that, no food, no drinks, no maid service, no room service

room service, breakfast

pretty disappointed in that and the lack of breakfast and room service options due to the

loved my stay...my daughter was very happy.....room service was great.

cause of covid 19 there was no room service

also room service was not available

room service was great but pricey

room service was blah, no hot tub

from check-in, to the restaurant & room service

room service was delicious and delivered quickly

room service nasty and too over priced and stocked bar over price 6

we were very pleased dinner from room service was excellent

the room service meal.

they do their room service menu through the 2nd floor restaurant so there is a better in room dining menu than

good location, good breakfast, very clean, good staff

good breakfast

if they had 2 days breakfast varieties put together, would have been nice.

receptionist, breakfast buffet, clean room.

the good side, they have free wifi, a pool, a gym, breakfast is included, nice, clean and cozy rooms with plenty of space and a very competitive

due to covid restrictions couldn't get any room service. certainly not the fault of the facility

i loved the option for room service. i loved the size of the room and the size of the sleep area

the room service food and the food from breakfast was the best i have had at a hotel.

no room service or pool service

restaurant hours and availability. room service never answered the phone.

and our pillows were molded and had a sour odor , had to switch our at 1am in the morning , also room service did not clean the room at all until we requested at 3pm

breakfast room service was not very good and the coffee tasted watered down

i also ordered room service on 1/14 in the evening and they accommodated my request for an omelette when it was

outsourced room service

there was no room service, no vending machines, poor selection of meals provided in the bar as the restaurant

) and no room service (cleaner) (-)room service doesn t clean for 3 days (+)no room service nor housekeeping available.

rooms breakfast pool staff location clean

breakfast was good enjoyed my stay.

pool was open as well as gym

laundry room was small.

friendly staff , very clean and quiet . good breakfast .

the only good think was the breakfast the lady was nice and

great staff and good breakfast

breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine

breakfast was mediocre but the gentleman working it was very nice

room service is nonexistent

room service available not within walking distance to any restaurants close by the room was over

they don t have room service nor take out at their restaurant

food quality on our room service was the only good thing about this hotel

room service was slow and food was delivered cool

room service good

stop using it as a lazy excuse not to have breakfast and the pool open

nice clean quiet and open pool

while i was sitting in the parking lot waiting for my wife at one point a stranger left his car walked up to my car looked at

breakfast could be better an there wasn t a pool

daily room service was offered if you wanted it

i received no room service

smell at lobby, horrible breakfast, no immediate attention to room service actually ignored

didn t receive room service one day

all cleaning and room service staff did not speak english

lot: you're to ask for room service daily

requests for room service went unheeded

of safety, customer service from male front desk, lack of room service and addressing issues

we had no room service and breakfast was not ready at appointed time on leave date.

keys deactivated even though i booked for 3 days, second day i called front desk around 11am for room service, maria answered, told me housekeeper would be there shortly, 2 hours passed and still

the pool and workout rooms were very nice and clean

ight room, pool, etc

they balcony view over the pool

bonus that we could also use the gym privately with an appointment

the gym

we arrived too late to be able to use the pool. no other bad

have any, ask for a wake up call 3 am, it called at 4, was on the way out the door by then, parking was not lit as well as they said

pool area.

free breakfast, free parking, cleanliness, housekeeping replaced towels and shampoo and conditioner

wifi worked well