the room service staff spa all the little details.

spa/spa pool area is under construction

the bathroom was a spa like experience and the private patio with hot tub was delightful

spa not great

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

rooms and facilities are great! room service does an excellent job.

the nespresso machine is an upgrade in quality and the room service is excellent!

was slow - literally 1-2 hours waiting for room service and other requests

breakfasts at amaya the one night we tried room service was very nicely done

kid had pooped in one of the pools and it took a long time for the pools to reopen and we only had that day to enjoy since it

room service closes at 11pm...i wish they can extend it to 1:00am

usekeeping) would have been nice

quick explanation of the room service

great food, sweet room service

the room service cheeseburger was amazing

elevator broken caused lots of wait time and wish there was room service

room service was on time and food was good

only complaint would be food quality from room service

beautiful view and fast room service

staff was superb, from check in, the restaurant, room service and housekeeping

overall appearance very nice. great breakfast room service!

it took a while to get through to the front desk housekeeping and room service.

great room service and cozy bed

the room was gorgeous. we ordered room service for dinner and it was very very good.

quick room service and they got my order right the first time

i had a huge room with a full kitchen

the breakfast was really good

breakfast room was small, crowded and inconvenient

we used the kitchen in the room to make a dinner, we had fun with that

the kitchen and swiveling tv

lot of noise in the room. there is no phone in the room. no room service. hotel is not clean

no room service, lack of plugins, no fan in the bathroom. beds to small for us.

lot of noise in the room. there is no phone in the room. no room service. hotel is not clean

but would have loved to have had the individual fruit cups available instead of only in the room service to-go bags

one pillow for two people asked for room service never received

the food from the on-site restaurant is delicious, and the room service is fantastic

no continental breakfast.... just room service, the restaurant bar/grill, and vending machines

didn't like that they don't have room service and the wings i bought we're not good

the guest laundry is quite good

the new hotel bar was lovely, so the bare minimum of the offerings there was a surprise.

room service is quick, fast, clean and impressive.

friendly family friendly staff friendly breakfast was so good mmm and oh yeah the bar and grill pool and spa were

nice bar and restaurant on site - good food

we had cause to use the laundry facilities which were also clean and we'll kept

kids loved the heated pool

room service was outstanding!

the next day, we opted to have room service bring us lunch to our room

it was old and dated. the spa needs an update and so do the rooms!

spa food friendly snd helpful service especially brian and cody from the valet services

to covid19 the restaurant and bar were not as available and it was very quiet, but all in all a beautiful place

walk to the room felt like a maze felt like forever, pool did not have pool towels, no room service

room service was terrible they left old towels behind the wardrobe, didn t vacuum at all, made

never had room service before in my life because of the cost but i decided to give it a try and i'm glad i

did not eat i m the restaurant but ordered room service two of the nights of my stay

i didn't get room service for the two nights i stayed

i used it to ask my questions from front desk and to ask for room service

went to our room and we couldn't relax because of all the music playing loudly, i tried ordering room service but they wouldn't answer so finally i had to call the front desk and she was able to

so the hostess very rudely said i couldn't eat there, they said if i wanted to eat i had to order room service which was 25% more $$ and had a delivery fee - just a ridiculous experience

no room service or turndown service included

i obviously had to take my kids out of the water

our last day room service took too long to come (4pm was when they showed up) (+) room service was delicious and fast, and the staff that delivered it was so friendly (-)of housekeeping during covid-19 made it difficult to get room service or additional amenities such as towels or more (+) room service was quick (-)no standard room service. you had to request for the room to be cleaned, or to get clean towels. (*) room service would not work in late afternoon otherwise is great (-)did not like the room service, it was expensive and not very good. (-)room service could be better worst was the fact that they forgot to replace the bottles from (-)items like tylenol, bandaids, socks, sandiego shirts/jackets, etc, especially since your dinner room service options are so limited (-) there were brown stains on my pillow case, and my husband feel sand in his bed, i suspect the room service did not fully replace the sheets and pillow case

the indoor pool, gym that stays open almost all day was a plus

everything was wonderful. the breakfast was great and the hotel its self was experience.

paid wifi, parking fee, laundry

they had free breakfast and the inside of the hotel was beautiful

restaurants was disappointing in these times with trying to not go to open other places- no room service also disappointing- could offer ways to do

didn't like the pretentious staff and i also didn't appreciate my credit card being charged for room service that we did not recieve

have nice green dog friendly lawns, bowls, beds and even a dog menu at the restaurants and on the room service menu

the dining options were very limited as were the room service hours

and room service very slow

for example we ordered room service and they just hand it to you in bag

small pool. no jacuzzi. no room service. no ppv movies or streaming

room service quality. answering the phone quicker.

one day off, room too small for the price, noice with the air condicion , spensive parking , no room

good room service woman very nice

2) very limited restaurant hours and room service could not be delivered; you had to go pick it up

ordered room service it was outstanding. the meals were delicious!i have already told

-best room service meal/fast delivery/good taste -nice location/close to ucsd highly

the pizza i ordered to room service tasted like a low-quality frozen one

loved the room service delivery persons

room service( daily housekeeking) is not available on daily basis if you want to stay more than one

much for parking, no room service, front desk calling didn’t work, and we didn’t have enough kitchen or bathroom

room service delivery from the rock bottom brewery

kids had there space downstairs and we had ours upstairs

the wifi didnt work that well.

service was great at front desk and pool area

small pool

pool is too small. expensive!

the pool area and fire pits were amazing

size of the pool and pool area is way to small for this resort

property also had daily activities like making bracelets, sno-cones, s’mores, kids trivia, and ping pong tournaments

enjoyed our stay here, ocean views from most rooms, small but uncrowded pool and spa, pricey but nice and convenient restaurant

how easily accessible it was to the beach, pool and local shops/restaurants

location on beach easy access walk into town for restaurants and hotel has shuttle to go into la jolla village less than 5-8 minutes away beautiful

the shuttle service was incredibly convenient

they were generally well booked-up), pickelball, private beach with helpful staff, playground for kids, small golf course, hot tub at the sister hotel next door

well booked-up), pickelball, private beach with helpful staff, playground for kids, small golf course, hot tub at the sister hotel next door

they were generally well booked-up), pickelball, private beach with helpful staff, playground for kids, small golf course, hot tub at the sister hotel next door

outdated decor. limited food. only room service for breakfast mon and tues.

no restaurant on property open, but you could order room service

i wish the restaurant was open for breakfast rather than room service.

the room service food was poor

clean rooms. excellent staff. timely room service

we ordered room service that never arrived

ordered room service and asked for a drink upon order and when it was delivered and they never brought it

room service orders were wrong both nights

surcharge to have already room service priced items brought by room

room service was bad

very expensive room service

they didn't have room service available, and the walk to the restaurant was long, it was on the other side of the

no room service or wait service by the pool. restaurant took a very long time.

hallways were dirty. room service dishes in the hal for 2 days

we ended up staying up late so i didn't call down to room service to complain

hotel was understaffed, which meant long waits for food, room service, etc

lack of daily room service/cleaning due to staff shortage

room service was knocking at the door around 8:30 am on the day we planned to leave

no room service. location was far from our daily destination.

staff and accodations were fine. wish they had room service.

ordering room service was very expensive given what we ordered (2 entrees and 1 drink) and with room service (+) good room service (+)liked the interactive tablet that made ordering room service or transportation easy (+)bed, in-room tablet for special requests, room service, etc (-)their were bathtubs and room service, but no deal breakers here (+)the price there should have been breakfast or at least room service, but there was no breakfast (-)staff is very annoying and unorganized we got room service and they brought it to the wrong room and made me wait 2 hours for it and then the

fitness center was lacking, the space is depressing with no air circulation

nice shower, lather soap bar and products, hair dryer

that we got an early check in after a very early flight, we had issues with the room but got quickly accommodated

the breakfast was good and laundry was available