access in and out and the ease of parking. the free wifi.

sandpaper towels, no coffee machine, no phone, had to ask for wifi

easy to get to. free parking. close to shopping and other venues.

parking sucked

wifi is too slow,not working very well

location is good, breakfast is excellent, rooms are clean and room service is excellent.

clean comfortable rooms and public areas, friendly customer service, pleasant breakfast and meal room service

finally, your site said there was room service but there was not

there s a $10 early check in and the breakfast was really good (scrambled eggs, waffles, sausage, yogurt, and (+)had surgery and i needed an early check in time, i requested an early check in time and the staff made sure to honor my request

grest bkfst; facilities, laundry and fitness room very clean

i was told there s no room service and that s a dealbreaker for me

no room service during covid, room was mostly clean but stains on carpet.

10 minutes to find someone to check in since no one was around, no bar open, no breakfast or room service

no room service, dirty carpet unfriendly front desk.

i didn t know there s no room service and the cafe or restaurant was more like a 7-11 pit stop

the electricity went out something in the bed bit me i was told 3 days in how to receive room services loved the

no room service at all for cleaning during the covet 19

polite , but the staff didn t even smile back at us , the bedding looked old and worn out , no room service

parking lot foot traffic

they just need to improve on their wifi signl and their beakfest but everything else was great

i stayed 2 nights i requested room service after the first night but i didn t get it

they said room service will be up tomorrow morning

didn't like that there was no room service

was very nice, breakfast, ladies housekeeping very nice women room service excellent even the front desk personal very educated and gorgeous

the room service never came

we also couldn't get our room serviced as expected--again, the staff didn't inform us that it needed to be requested, not

there's room service which i didn't use this stay

tell me no room service brought me only bath towels no wash cloths or hand towels

didn t do the room service, it s only done every other day and could only be done daily upon request

a little more food options and would like room service

room service was not explained to me

i wished the breakfast vouchers could be used for room service breakfast

asked for a menu for the restaurant to order room service and called numerous times only to find out the restaurant phone didn t work and had

i booked this hotel because it was one of a very few that had room service

did don t get room service for 4 straight days

of the main reasons my husband and i stayed at that hotel was for the location and for room service and for property having a restaurant that way we can eat there and wouldn't have to go

was a 'green' option not to have room service every day as i really did not need it & liked to sleep in

room service could have been better

also, no room service

was nice the hotel was clean i was pleased with everything except for the fact that there was no room service and that your staff failed to tell us that when we made the reservations you need to

no room service

ad no food order possible)

pre paid breakfast could not be used for room service which is what i intended to use it for.

room service was great

room service all 3 days

i didn t have time to eat breakfast at the hotel but i was told it was very good.

two sinks for the bath room and bar area

was so loud kids were running through the halls and the people next to us were so loud couldn't get rest

indoor swimming pool was excellent.

their was cigarette butts on the balcony where my kids went to look out

and there was no conciseness like room service available

staff, restaurants, room service and ambiance of the hotel lobby and room makes this doubletree feel like a four star

the dog that barked through out the day and night. room service was awful

room service took 1 1/2 hours and half of the food wasn't there

was yes like a cloud i enjoy room service

there was a menu on the desk but no information about room service hours

need a local diner or restaurant close by for room service or walk-to eating options

i was just happy to get it even if that was odd for room service

no room service, no bar, no open restaurant when needed after coming in on a late flight and

bar charged a room service fee of 20% that was not explained and they took over an hour to refund the money

customer service response is very prompt, especially one young man that attended to room services july 11/12, he delivered anything requested within 2-3 minutes despite the long hall

room service was really helpful

or the number to room service ,i had to call the front desk every time i wanted to order food

room service was not good

it's comfortable, and room service is quickly brought to your room

room service sucked (my calzone was soggy and flavorless, for $23 (-)not enough towels and no room service (-)room service was extremely disappointing. (+) no more daily room service though - and no one told us (+) limited room service, but still offered (+)the bed was very comfortable and the room service was excellent! (-)were no plugs next to the bed, no room service unless you stayed 5 nights or more and had to ask for towels on a daily basis (-) this wouldn't have been so bad if the hotel had room service or a restaurant open at night, but it didn't (-) we stayed for 3 days and room service was not offered

the staff promptly addressed a situation when kids playing video games in a nearby room were yelling at the top of the lungs at 2:30 a

made me wait to check in and it was late and i had kids in the car half asleep

is right opposite the mall, breakfast was great, the staff very helpful, small but nice gym

the pool could have stayed open later

staff was friendly and helpful. parking was close to room

parking and wi fi is free

is the best security , every 2 hrs had police patro get into parking drive aroound the hotel you park your car with woorry free and enjoy your time to stay

tiny pool

the area is quiet and lots of parking available

i was pleased with the breakfast served, beds, and overall stay

near lots of food and stores. not too far from the highway. breakfast options were decent.

easy parking and friendly environment

great breakfast daily the best in hotels !!!

breakfast was very good, room was very clean

lots of friends rent here. love the spa tub. staying a couple more nights

the spa tub was amazing

early check in

parking was terrible

my room. view of pool.

bright welcoming clean a lot of parking

some people in parking lot forget that others are staying there and speak too loudly

shower was hot. location was adequate. plenty parking.

nice management lots of parking clean rooms and modern

rooms were up-to-date, friendly front desk, people lots of parking, bright and nice

location, they have frigde and microwave, free wifi, good tv. bed was comfortable. quiet.

the spa bath is worth the money

cleanness. convenient parking.

pool is very small

wifi very slow and choppy

it's a fine place to stay if you're not planning to stick around through the day, the pool is very small, the mattresses are very firm

unfortunately i could not truly enjoy the room service

room service was fast and good

did not receive requested room service.

the breakfast room service we ordered took a bit of time to arrive, thought it was tasty when it did

room service was available

i had been on the road all day and needed a place to stay. there was wifi, a bed, and a shower.

the reception desk was very professional and friendly, and the some of the room service staff was friendly and very accommodating

the rooms are very clean and excellent room service

wifi kept cutting out

parking was the only issue

wifi was spotty

complimentary breakfast was on point

breakfast was incredible

it breakfast buffet came in handy because i was jetlagged

staff, comfortable spacious room, nice kitchen amenities with full size refrigerator with ice maker & they serve a weeknight snack

breakfast was amazing

the mattress was outdated. nice hotel, no room service.

the rooms were really good, nice, spacy and the room service was excellent.

no room service to bring me a blanket at night. had to go down to the front desk to get it

caused up a lot of stress about late check out even though hotel was empty everyone went home sunday

their breakfast was great. lots of choices and staff very friendly and helpful.