my kids loved exploring the garden which was relaxing for me because they had something to do that

grounds, spotlessly clean, spacious room (chalet), comfortable beds, good breakfast, 2 friendly cats, helpful owners (+) breakfast was homemade, with different options to choose from (+) the complementary breakfast was a real meal made fresh (+)very friendly staff, nice location and nice breakfast. (+)staff was so kind, the garden was beautiful, and the breakfast was delicious (+)very friendly staff, nice rooms, good breakfast (-) breakfast could be tastier (+)breakfast was good, room is nice, albeit without ac. for monteverde good in terms of pricing. (-)the breakfast was ok, but we expected a little bit better based on the reviews. (+)breakfast, with local and international options

have a little restaurant/bar and parking right in front

my kids loved exploring the garden which was relaxing for me because they had something to do that

free parking

also, really good breakfast

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

excellent homemade breakfast and a kind, helpful staff

the breakfast was delicious and the attention to customer service was brilliant

breakfast was wonderful

wifi was great and bed was comfortable

lots of kitchen equipments planty of animals in the morning even though it is located near the little city

there were a lot of small ants in the kitchen

but we had to improvise with a couple kitchen items when we were cooking our meal

wifi, more hot water availability in the shower

new tent, with a lot of extra s in the kitchen and bathroom

the kitchen is not suited for cooking, but tableware is available

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

ch as a hot plate or an oven), as it is otherwise difficult to prepare meals,

the bed was not very comfortable. the wifi was horrible. there is no tv.

wifi works closer to dining area but not in rooms away from router.

- nice service and good breakfast - view of the sunset is stunning with outlook on nicoya bay - location in monteverde is

the free breakfast was delicious

perfect location, large rooms, large bathroom, great staff and breakfast

very good hotel with very comfortable room and bed. the breakfast is nice .

i had some stomach issues while i was there, and the staff helped me with tea and room service

& pool (ask for the guaro sour at the pool bar from pedro - you won't be disappointed), and the kids loved the roasting marshmallows at the firepit, where they made new friends (+) we stayed with kids who were playing and jumping in the pool (+) a great small house for the kids to play in too (+)room closet was very small, so it was dificult to manage the clothes for my wife, two kids and me (-)area very dirty and management weird about loud kids in pool (+) the pool and bar area was excellent and the kids loved it (-) also, i was told via email that there was a supervised kids club but when i went to use this, i was told it is unsupervised and i'd had to stay with my 6 (-)booked one night for the new year, expecting to eat at the hotel in the evening with the kids (without anticipating it was better to book it upfront as well)

it includes parking

breakfast is also included which was a great plus and there is a covered pool and spa but no gym

is excellent the room was everything we wanted the location was convenient and central with ample parking

they brought breakfast to your door at your requested time

breakfast was ok

a very big room for four people, nice breakfast, private trail where we can see animals, nice staff providing good advices and helping

the kids enjoyed the bunk beds and we found the beds and bathroom/shower very comfortable

beautiful gardens, kind and helpful staff; especially eva. delicious breakfast

is great,rooms very modern and clean,close to restaurants, staff very polite and helpful,room service

breakfast was nice; happy hour was great

rooms are big, amazing views, good breakfast, good wifi

also it would be nice if there were more breakfast options

had to walk up to room with a view no parking up there

very satisfied with the breakfast choices

breakfast was great, including the tuna omelet

the rooftop bar offers a spectacular view over monteverde and is a great place to view the sunset

most friendly and helpful staff ever, at the front desk, restaurant and bar really nice rooms and totally

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

the included breakfast was very good

great breakfast and the restaurant at the hotel was very good

breakfast! not enough choice and should be more fruit and cereals and pastries available

kitchen staff for breakfast

the poached eggs for breakfast were perfectly done, pancakes were light and fluffy

the parking was a bit tricky, but since there were not many guests, we managed.

there were maybe 4 parking stalls for the facility which were very steep, uneven concrete, and barely off oncoming

might be nice if the room has tv, also a defined parking area, however we had a place just in front of the hotel so it was perfect

the parking area was small and on an incline. but, it worked out fine.

the location was very good, except parking could be a problem if more guests were there with cars

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

were very accommodating and tried to help/please us - front desk, breakfast servers and bar tender

sted on the booking

poor wifi

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was great, the spa was wonderful, and the location was perfect

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for a very reasonable price

the breakfast tasted delicious

the hotel is new and very good value for money including a very good free breakfast of either tipico, pancakes or french toast

personalized services

the breakfast was amazing, far beyond expectations

we enjoyed our breakfast every day and the surrounding area

the breakfast was really great and every morning you get something else with a lot of fruits and

the breakfast was wonderful each day

the position , the breakfast and kindness of staff.

they took care of our laundry and helped book all our activities

owner made warm breakfast for me every morning which i very much appreciate

the breakfast is really good, the room was clean and smell good, her help with the tours was really

staff, room and breakfast was great. i had a nice stay.

breakfast was good and the lady who runs the hostel was really friendly and helped us to book some

strong wifi

the nice kitchen had the necessary dishes and inspired us to to cook dinner one day

the room was spacious beyond compare, with two private bedrooms and a full kitchen

wifi in the room at night

we arrived a few hours before check-in to see if we could use the wifi for a work call, and they had no problem letting us do that

the food was delicious and the ability to get room service was awesome

staff very professional and kind from front desk, restaurant and room service

uti) with complementary access for guests

restaurant and bar are very stylish and the view breathtaking

nice swim up bar and decent workout room

location perfect, wonderful breakfast, very helpful staff

everything was just awesome . the orange juice the jam and, the whole breakfast was great

wifi can be better. rooms are dated.

the staff were all so kind and helpful a great breakfast

perfect location, rooms are very spacious and clean, beautiful sunsets and very good breakfast

- even though the restaurant is expensive, it did seem popular, which means parking is difficult at peak dinner time

the parking lot in front of the cabins. spoiled the view a bit.

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies, etc

the grounds are meticulously maintained, with off-street parking available

parking was convenient

basic breakfast and restaurant

the breakfast was good and the view from the room and restaurant was excelent

the staff was nice, the breakfast was good

the breakfast is very limited

breakfast ok. assess road terrible. wi-fi limited. view terrific

had to pay $10 extra for room service plus 10% service tax- too many additional charges

also there s a $10 charge for room service

room service charges 10$ per delivery

life, forrest, the view of the volcano, jacuzzi, room service awesome rooms , beautiful outside showers and the sound of the wild in the morning and

the bartender, warm, swim up pool, humming birds, view of the volcano from our room, shower perfect

breakfast and dinner were very good. staff were friendly and accommodating.

) as our kids get motion sick, so this broke up the windy road

nice restaurant and delicious breakfast

there was secure parking

the wifi was consistent

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

super super friendly personal. nice breakfast to choose. great showers and beds.

excellent coffee and breakfast. kids would love the pool

the only thing that i might suggest is that the breakfast be included in the price, although it is inexpensive and a good breakfast if they want to

very friendly and great breakfast for the price you pay. defiantly would go back.

excellent coffee and breakfast. kids would love the pool

breakfast has a great variety but quality, especially of room service and the restaurants / bars is not 5 star quality

it was so easy to book an excursion, a spa visit, or order room service with the in-room tablets

we also received room service for dinner and it was delivered promptly

everything is great! the breakfast, room facilities, room service, and spring.

dinners were always ordered for room service

poor breakfast, especially for vegetarians breakfast was subpar

the breakfast was delicious

loved the staff, the private little pool in the room and the breakfast

breakfast was good

arenal lodge has a nice breakfast with fresh fruits and an amazing view from the restaurant

the food and room service was good

a great pool and hot tubs close by the restaurant and bar area

weak wifi in our room but good at reception and pool area

we had 4 nice rooms with breakfast included

wifi was very spotty, but worked well in the main building

i can bring with the amazing staff and service, the room is super clear, room service until 10pm which is almost impossible to find in costa rica, the spa has amazing

biggest complaint is there was no where to purchase a beverage other than the bar, room service, or the mini-bar in the room

room service prompt and affordable

we also had excellent room service

we enjoyed eating by the pool and room service was also very good

perfect room service and a delicious wood fired oven-baked pizza

i would have liked more choices on the room service menu

room service was quick and really affordable

room service was nice

food was excellent--the buffet breakfast was exceptional, and dinner and room service options were delicious, quality and value for

breakfast was delicious-- enough delicious food for 2 people

no breakfast available ,, had to drive off site

breakfast was ample, european continental with fruit cheese and cold meat

e photo at lobby )

wasn't any other breakfast choices and both the hotel and the restaurant in the evening were completely empty - not

secure parking available at the premises

the pool, the cabin, the outdoor kitchen

delicious breakfast

breakfast was cold, would. have preferred a buffet style with lot of fruits and other options.

parking space was almost impossible to enter and exit

arty) breakfast

good and fast wifi

front desk clerk was very rude, the wifi did not work in my room

no wifi in the rooms. wifi in the pool area was poor.

beautiful lush green gardens, with lots of flowers and birds to enjoy as you lounge by the lovely pool

room service was not provided on the first and second day and we had to ask twice on the third day

they did not bring the food up to your room for room service

we used the room service for dinner once, which was comfortable and decent

tried to get rid of them very bad internet, you won t be able to work/video call no swimming pool

the wifi did always work so well

no wifi. bad breakfast and un comfortable bed

it was really convenient to check in without any staff and the wifi was great

hot spring pool, setting, proximity of cabin from pool and parking lot

enjoyed our stay here, highlights included the view of the volcanos from the breakfast/main pool area, included breakfast, and size of the hotel

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service provided, however there are laundrettes

room service was also very fast

that the room service doesn t have a desert on the menu.

the restaurant is good, the room service id fantastic

reat for walks

room service and housekeeping were pretty rude though

no room service, limited pool bar hours

loved the grounds, pool, people who worked there, room, excellent food and room service!

telephone in room for room service or in case of emergency

it means that you have to use whatsapp or something like it to contact the front desk or to order room service or for housekeeping

the staff was really nice and kids friendly

they had a great included breakfast with fresh juice choices and fresh fruit and pastries to help yourself and then you order

breakfast and in-room coffee could be better given the abundance of delicious costa rican coffee

they are well suited for kids

e salmon was delicious) and ate at the pool bar a few times as well

milk a cow, was greeted by wandering peacocks each morning, and hung out with cool lizards by the pool

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

disappointed there was no restaurant or bar at the hotel.

we also liked the breakfast very much

staff stood out for their friendliness and helpfulness, especially in the bar area

), well maintained and beautiful garden , top view to the volcano and parking in front of the