wifi poor, room service could be better.

ended up staying 4 days there the staff was great the food at the restaurant was really good the room service was great aswell

there is no room service

they have room service and restaurant in the resort, but hours are limited at this time because of covid19

room had a coffee maker but no coffee room service was not good at all, no menu in the room, we had to write on a piece of paper our

wifi wasn't working properly and the room service wasn't reachable

great spot view room service literally everything was great down to the price

staff is very friendly and room service is always a plus. great food selection.

are outdated, the comforter looks from the 70s and they have room service but no table and chairs in the room

room service dinner was not good & the location is about 15 minutes from downtown rosarito where

no room service had to beg

no room

no phone in the room the tv control remote did not work no room service to order

friendly staff, no room service, the zoo and horse services are perfect, good facilities

no room service

great pool area

i loved the heated pool since it was on the cooler side when i was there

the quietness and the view. the pool was amazing. highly recommended ud83dudc4c

it was very relaxing and quiet when in the room and even outside by the pool

the restaurant and bar were super yummy too

well equipped room/suite. beautiful view. fast and delicious room service

view from room, staff and room service/ food was excellent!!

room smell like someone was smoking in the other room, and i call room service they told me that they where going to send security and it never happened

view was impeccable, room service was great and the atmosphere was amazing

room service

room service is amazing

room service lady just walked in

restaurants,bars, goos music banda live and we have a nice breakfast at the hotel room service

the room service lady that didn't get a name of was very nice and helpful

no light in the shower, wifi didn t reach the penthouse

we left before the breakfast.

the room service cleaning

is no room service after 5 p

hotel is amazing check in clerks could be a little nicer and friendly but room service and security is amazing and my car had a safe parking i love that we only had to walk

room service and customer service.

i just loved how the parking is centered and u can literally walk to your car down stairs without a hassel

the location and the parking

worked fine, because they have different wifi networks, i actually had to use another from the one they asked me to, because that one didn't

wifi

wifi a bit slow

wifi was fast and easy navigation

conditioner and free wifi at a convenient location for an unbeatable price

was really good thought the menu was simple, breakfast was really good room service was on it

were fixing thing in the morning and woke up the kids

the wifi in the room was very spotty, constantly cutting in and out.

huge territory, ample parking, kids playground

covering from back surgery so cannot do two rounds) but wanted to golf the oceanic golf

great room service & breakfast plus they offered a late check out

loved the room space & restaurant room service

quick room service

the complimentary breakfast

rambled eggs with

location. we love the room service and staff is great. mr. hernandez at the front gets 5 stars.

the food is excellent. the employees are great. great room service.

room service was great cleaning was great parking was

love love that they offered room service and had a restaurant on site

a huge parking lot love

needs to improve on room service overall really good costumer service in the reseption.

attempted to order room service, but there are no restaurant menus in bedrooms

i called room service and the receptionist said it was only him working so we had to wait about 3 hours for

also room service was great

enough lighting, no big mirror only a small one in the bathroom, continental breakfast is a joke, room service is ok but they give you plastic cutlery

wait is too long and room service is serving very bad food and took too long to get our dinner and it was cold

and enjoy it in peace but they won t let you do that for some reason although they do allow room service which i found to be a little bit strange so that made me sad but i understand they

was awesome, the food and room service was top notch

powdered creamer for morning coffee oppose to liquid at room service wake up call.

sergio: brought us our room service meal

no late night room service

no room service

cleaned because we had medical supplies in there which we didn't mention be simply asked for no room service, when we came back from our medical appts they had gone in and cleaned the rooms

with parking inside, it felt very safe

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

motel is clean, room service is good and available at any time you ask for,

but nice motel, it is also nice to have a private parking

peaceful- private- near airport - parking- food near access -

1 private parking space w/ curtain included

quiet place to stay; frirndly staff; excellent for the price and your own private parking.

everything, staff,place, pool, affordable prices.

liked the fact it had pool

pool area was wonderful

the location, the parking locations, the pool.

the location, the parking locations, the pool.

stay here every time i go to tijuana, this hotel is very clean and the rooms are great, their room service is great, the food tastes great (maybe a little pricey but all room service is) and (+) laundry service, working elevators, and room service menu had a variety of options (+)loved their room service speedy service overall great place to stay (+)was big, bed was super comfortable and clean, housekeeping was awesome and room service was 24 hrs (+) the clerks and room service were beyond friendly and attentive (-)missed room service (*) the 24 hour room service was super convenient especially during holidays when most other restaurants were (*) friendly staff with a 24 hour room service and excellent security (+)room service was excellent and very affordable. i like that there s lots of security.

staff is great,quiet,great bed,it feels fresh,i like the gym, i used it this stay

the lobby is spacious with a bar and restaurant, and with access to an adjoining casino

great pool with spa & cabanas, walking distance to a walmart, shopping, pharmacy, and a really delicious

view of the golf course is beautiful, there s enough parking, busy but on the second down level there was

discovered their wonderful kitchen with fabulous room service from enrique, roberto, and carlos

room service was great

the room service is great i always stay here when i am in tijuana

very clean and check-in was quick. they have room service. it was awesome!

beds are not soft , not very confortable , the coffee from room service is not made , they give you instant

have loved to have room service

dosnt has room service.

of my rooms we told them we didn t want them to do room service and someone still went in there

no restaurant means no room service

no maintenance crew after 8, no room service

room service was good & as well food was good!

clean and staff was very attentive they had great room service the food from the restaurant was delicious i ordered salmon and it was

room clean. bed comfortable. staff attentive. room service fast.

room service was incredibly expensive especially for mexico.

there is no 24 hr room service, even though they tell you that when you check in, good luck finding water after 10

really like how parking was on site i could see my car

the bakery behind and good breakfast.

woman at the front desk was very friendly and explained how to use the breakfast voucher

the obvious cost under $50 us, parking right next to my room, clean facilities and friendly staff

awesome breakfast, reasonable price, relatively clean, friendly staff, convenient location.

also the room service was super bad: the forgot requested items and brought them with in half hr apart from

cold desk staff, didn t accept cards as payment for food in house or at room service

much disturbing out side can sleep good all night people walk n talk loud it's too much n room service is poor they don't leave towel in room n we have to call

the water would be shut off at 9am until 7am, our phone cord was cut off so we couldn t call room service etc

i doubt it and then double checked with room service lady

from their valet parking , to the front desk receptionist, to the room service and even the connivence of it being walking distance to pharmacies/taco stands

obviously not the adequate room service for a 4 star hotel at all

tv didn't work properly shower head too old irion cable too short room service forgot order

staff can be rude and room service takes forever

om service) and it was not good at all especially for the price we paid

was great super clean friendly staff reception was super nice and their room service and housekeeping was great will definitely stay here when traveling to

no option for room service for lunch and dinner

the water pressure was horrible create and they didn’t have room service every night.

the room was clean the shower was great and gym was useful

breakfast was very fresh and tasty with a large selection to choose from

we ordered room service several times and norma was our fantastic server

room service and how clean it was

food in the hotel was bad. therefore, room service was also bad.

very polite, prompt room service, great parking space

due to covid, the restaurant was closed, but still provided delicious room service

friendly staff, easy check in, clean rooms, comfortable beds, excellent room service.

dining and room service was unacceptable...

there is no room service. no menu in the bedroom. i called front desk and nobody answered.

carpet was stained, room service was hit or miss

having an ice machine near the rooms, having to call room service or go to the bar and ask for it

room service was prompt and very good

room service was great the chicken soup with chili pepper on the side cilantro and onions

better mexican options for the breakfast menu.

the heated indoor pool is the draw for me and kids. the breakfast is pretty good also

breakfast was good and gym was great too

room service was amazing

clean and bed and breakfast

no swimming pool and not really close to downtown.

only lacking is there is no swimming pool if you plan to do a staycation

breakfast was different than what i was expecting.

the hotel provides 24hr room service

room service wasn't offered late in the night

room service stopped too early in the evening

didn't like that the room service lady went to knock on our door to see if we needed anything

staff very friendly, room service excellent!! clean rooms.

room service and order out and delivery is always available

room service and cleanness were god

im very satisfied but this time i stood from the 10th of november to th 13th and i didnt get room service

there is no room service or mini bar as advertised & cafe is only to serve the free breakfast which is ok

excellent customer service and room service

room service and onsite restaurant are also very good

food imi had room service and the food delivered from the restaurant wasn't cooked ny steak was raw

rooms very clean, food from restaurant was delicious and brought up to our room, room service was excellent, as well as valet service

the room service was convenient and on time

coffee pot in room or room service with coffee.

clean. the terrace. room service

room service

the rooftop restaurant has a limited menu, and room service is disappointing

clean, close to downtown, parking available.

they force valet parking, and everything left in my car was stolen

no wifi, no elevator, dirty

i was given a list of 4 or 5 wifi networks for the hotel - none of them populated on any of my devices

wifi is deceptive as there is actually no wifi in the rooms

wifi was terrible