she even offered to do some of our laundry and folded it expertly

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

i could use their utility room for doing our laundry

, had to ask room service for more towels

room service indicates sandwiches through the night but the kitchen closes at 10pm & they need to

prior notification, the room service had been cancelled for 4 days

the room service could have been better

room service

oh also a chinese restaurant on site that will do room service if required which is a bonus too

not to clean, bad pool hours, room service non existent,

we requested more but no room service

no room service for all three days, no possibility to have a breakfast

the pool was gross

outside parking area had litter, and smelled strongly of cigarette smoke

t normal for a large hotel), we then noticed that the

breakfast was good bed and bathroom nice tv good

were advertised as pool and breakfast available, neither were room was dirty and the hallways smelt mouldy and

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

easy, price, breakfast

my last room was a kitchenette it was booked on line for 9 days

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

rates through booking online walking distance to places to eat and relatively quiet the parking was great and

room service during these times and the most amazing view

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

the breakfast was good and nighttime room service much appreciated

restaurant pool hottub and gym, big windows in our room

pool and gym facilities are very nice

location and great service and the parking is very good

nice large check in area, excellent parking facilities and nice gym area.

gym was also great and clean

look right out to parking, would be so lovely if they were tinted so you could open the blinds

outdoor pool

room service was very off schedule

be getting a little dated, old wallpaper starting to peel off, rusty taps in bathroom was always room service garbage on floor in hall by the window, maybe a garbage bin there would help

next morning we ordered room service breakfast and after waiting patiently for about one and half hours we tried to call to

is no room service, after the first day stay, there is no towels to use, no soap to take a bath and no

small bathtub, limited cable tv channels, no bathrobes, no room service, front desk staff weren't wearing masks

easy to book, good location, lovely tub, cozy bed, easy check in/check out, and room service

tried repeatedly to get room service on a wednesday night and it took over an hour to get through

room service, towels etc very poor after repeated reminders

room service staff every morning was great

this makes no sense, room service should still be working

room service, you had to pick up your food at the restaurant

there is no room service available they don't provide glasses in the room and they won't bring you any reusable

very safe, not the best atmosphere or crowd as the main purpose of this building is a casino, no room service or nearby spots to pick-up food

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

the hotel does not provide room service due to covid

lobby was spacious, staff were friendly and helpful, dining room was nice, room service was prompt and pizza delicious, pool was warm, beds were comfortable, hotel in great

no room service

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

the restaurant was open late because of the festivities and the room service breakfast in the morning really satisfied

got room service and the steak bites were over seasoned and it equaled to be maybe half a steak

) - room service was delivered quickly and not overly expensive

location was great. room service provided was excellent as well.

that the room service came to the room with plastic plates and forks.

ordered room service and front desk wanted to charge an additional fee just to bring it up to the room

location, great room, super friendly staff, loved the daily room service and the daily free cookies

room service seemed steep but there are many nearby places to eat.

expensive room service.

no table service from bar @ pool. room service very expensive. 18$ for 5 oz wine glass

room service was fast and food was excellent

room service options were wonderful and the covered walkway to the convention center were also

cleanliness room service location

didn't get to have breakfast as room service would not respond

with a restaurant attached, room service

bathroom, given the price expected better, no fridge in room, restaurant decided not to provide room service not sure why and front desk was

room service is not available on event nights.

stop causes inconvenience room service is not up to my expectations lack of cocktail selections for in-room

dog tends to have trouble eating in unfamiliar environments, but fortunately, the hotel offered room service with dog-friendly meals, which was a great relief

overpriced, room service breakfast was good but no comfortable place to eat it in the room

clean rooms with excellent room service provided

staff, the room service, size, view, location, in room espresso coffee, bed, washroom design and

i loved the room service

room service even supplied nightly chocolates; all the staff were very helpful

staff on the front desk and room service and cleaning staff were all super helpful and friendly

very comfortable bed. the quality of the food in restaurant adjacent/room service was excellent.

have the chance to use the restaurant and food services

and toast but no cold meats or cheese selection

room service from lions pub

no room service

did order room service one night which i believe comes from the hotel behind the auberge

ere is no hotel kitchen) and there is no room service offering food

the hotel staff had exceptional customer service and the room service food was so delicious we ordered it 3 times during our 4 night stay

it took 35 minutes to get a hold of room service no flexible nozzle in the shower

service, clean room, excellent room service and jw spa staff

room service was excellent

incredible place, so trendy, the lobby has the best decor, nice areas, excellent room service.

bed comfortable, room service & food excellent ideal position for discovering vancouver

breakfast staff very friendly gym passes included in stay room service nice nice business

limited room service options - ok for normal eaters but only pad thai suitable for gluten/dairy free

we had room service and it was excellent, as was the cooked to order

room service was well priced

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

lack of room service

stuffs and service are wonderful, room service is good too

room service and house keeping needs improvement. front desk did nor respond to calls.

during room service, robes were removed without replacement, and dirty cutlery was left on the table

the breakfast food i ordered in room service was delicious

), chris and adam

room service was great, food was delicious

room service was perfect

in room dining/room service

the room service is offered once in 3 days, however, you can request if needed on day to day basis

room service

due to covid-19 there wasn't any room service, no cleaning, no breakfast

room service was rude

room service wasn t available because if covid but we still had to ask for towel

attached restaurant had good food but in both in-restaurant and room service meals from it, we were appalled by the poor value for extras

have been put in rooms with a queen bed , as we came as couples, room service would have been nice but didn't know the restaurant wasn't open

excellent, room temp excellent, friendly room service, convenient restaurant, loved it

not much! the room service was good,food tasty.

no room service

room service menu is not very health conscious and needs options that are not made up of carbs in

room service food was so delicious! staff are friendly and accommodating.

room service was great

ordered room service for our breakfast and it arrived on time

exceptional professional and discreet room service daily

24 hr room service has limited menu

no room service but the iga next door more than filled the bill and likely for less as well

room service was nice

we needed one and called the room service , they brought a very thin blanket

delivered us room service, saw me struggling with what to tip and could have just said the tip was included

room service breakfast was pretty good

girl providing cleaning and room service was pleasant and funny.

room service .extremely slow response to our request. slow lift service.

room service food was a little over priced.

room service food was overpriced for the quality

room service breakfast was delicious

stop to perfection, from entrance,staff ,room,restaurant,room service ,thank you and i ll be

this includes front desk, housekeeping & room service

i don t want room service the second day, and the lady knocked our door gently to ask if we need anything

the environment was warm and elegant, and the room service staff was very sweet.

great room service and amenities in the room

from the valet, concierge, the bar staff to the room service , every single person was genuinely kind and professional

no late night room service.

the bath was luxurious.. room service was elegant and everyone was lovely.

room service is terrific, same day laundry service is excellent, concierge has great restaurant

comfy beds and excellent room service food

when we ordered room service on friday night, we told the person who delivered our food that the phone on the

choice of room service and the extent of taxes and tips etc makes it rather expensive

the room service staff who delivered food were excellent in appearance and customer service..

room service

wish they had room service.

not having room service but understand because of covid , needs jacuzzi tubs in rooms

would have been nice to have room service , most hotels don t any more but wemiss that feature

they didn t have microwave in property according to the room service person.

would have loved to have room service

room service, valet parking, in room dine

room service wasn t worth the price

and i m still dreaming about that chocolate cake on the room service menu

accommodating, directing us to the shopping centre personally and delivering our early breakfast room service order early so that we had ample time to prepare at our leisure

service, was quick and very nice when receiving room service

clean, great location, great room service and fitness facilities

room service was too expensive for what was received.

bathroom, bed everything was clean room service was fast we were happy with our choice

no late night room service

room service and cleaning. it was good but there was room for improvement.

the staff were exceptional. rooms are very comfortable and room service polite and discreet.

from staff, room service, problem solving they are great in all aspects and we really enjoyed staying at

staff member was kind and helpful, the room service was spectacular, and i will highly likely be back

the food from room service was surprisingly tasty

room service from the in house restaurant was delicious

be nice if the restaurant hours could be extended a bit more especially for guests who may desire room service for their meals outside regular hours

a couple more options on the room service menu.

room service

more room service options. small boutique restaurant next to hotel services the guests.

room service is excellent and comes from tableau bistro

surprise in her room: a dish of chocolate covered strawberries and 2 glasses with a note to call room service for a free bottle of wine

breakfast room service

room service dinner the first night was mediocre

om jean georges market) while quite good is

entrance was confusing, more vegetarian options for room service

including a staff knocking on another room s door at 2 am for room service

room service

room service was efficient

lack of room service

room service was speedy and food was good

room service not too attentive to request

should cleaning / room service be requested since in two cases where the room has not been cleaned at all we are told

loved my friendly chat ordering room service

the room service is fantastic and the lounge is a perfect way to finish the day

very expensive room service options

room service breakfast was delivered on-time, well presented, and tasty

no room service

room service hours

limited room service days

love the room service

virus outbreak and even though the restaurants had to close and the only food available was room service, the staff would set up a full table in your room for your meal and then take it away

suite was spacious , immaculate and comfortable . friendly staff . brilliant room service.

room service was very friendly and efficient and coffee etc. was great

every detail was attended to with care from assisting with our bags to meeting all our room service needs, even when we requested tea at odd hours of the night

beautiful room service breakfast and awesome

room service was quick and delicious

room service food was excellent and quick

some of the room service food was not good. in particular the oatmeal!

we were told to order room service for a larger selection

of comfortability, private stay, accommodating to all requests, fast and easy delivery of room service, and overall warmth and compassionate staffing then you have to experience the promise

could have ordered room service, but needed to get out of the room

we haven't used room service yet but the breakfast offered hits the spot

they have lovely room service

the restaurant room service was slow

balcony, room service. new room decoration was great.

also when i arrived i was advised there was no room service due to covid which was not advised at time of booking

were excellent, room service was fast and the meal was delicious

we weren't offered room service until very late in the day but wasn't a big deal as we didn't need it

both liked the central location, quiet rooms, and room service

no safe in the room. hard to get ahold of room service.

the room service was excellent

from the doorman to room service everyone was proffesional and friendly

room service was slightly inconsistent with buttered toast one day and then not the next

the most interesting part was if you decline the room service, you will get $10 credit which you can use in their restaurant and cafe

room service is nice

room service food (all three times) was fantastic (+) they have the best contactless service we've encountered in our travels, including room service (+) great room service and breakfast too and a very central location (-)room service was a little slow. (+)friendly and service staff were exceptionally helpful, even for room service to cater for children (-)needs more on the room service menu (-)ordered room service three times during my stay and the food was delicious (just note that the menu didn't (+) room service was also very nice (+) room service was delightful (-)the random room service hours, didn't know when to expect daily service.

very comfortable, view spectacular, breakfast delicious

and pool seemed a bit dated and weirdly positioned

the front desk staff went above and beyond in giving plushy souvenirs to my kids on check in

the pool was not working due to covid