staff was nice.. location quiet..covered parking

i liked the covered parking space and the larger than normal fridge.

frogs in the swimming pool,room was not clean, had no lights,attendant was not very help

breakfast wasn t available unless you waited till 6:00 the pool wasn t clean when we got there and still hadn t been cleaned when we left 7 days later

decor was nice, bed was comfy, bathroom was nice, pool was difficult to find at first.

access was easy and checked in was easy. nice to have a small pool

ad for pool. shows much larger. was. more like an oversized bathtub

was trash on the pool area when we got there in the afternoon , we cleaned up because my kids were there, then in

breakfast options were plentiful, and staff members were efficient and polite

let me have late check out with no hassle

the pool was dirty, the bathroom was not very clean

the pool was closed and sad they don t allow pets

easy to park the truck.

good breakfast

breakfast was amazing, front desk staff was awesome and the laundry lady cleaned our room and she

they searched laundry room after laundry room of soiled towels

they did a great job from breakfast to places to go visit,

love the easy wifi info on key card

no menu for room service in room

absolutely loved our room, the breakfast, the room service and just everything!!

room service didnt really clean anything when i requested room service

i did not really like the room service menu

room service , customer service, couldn't stay consistent and fix issues, manager not available to

the hotel is clean, rooms are nice, pool is great and breakfast is delicious

breakfast was a plus and the room was perfect

evening manager actually moved her car so we could park while the parking lot was being repaved

breakfast could be better.

that the pool was closed

room service great

we had to order a $25 pot of coffee from room service

room service was also very prompt & dwayne was an absolute sweetheart

the restaurant and room service were spot on delicious

no way to reheat coffee or warm kids milk etc

we were appalled by the lack of environmental concern - packaging used for breakfast items and in-room service items is so over the top and wasteful

e photo i have attached is all the packaging

you have to request room service but no big deal

daily room service

i wanted to order room service, but there was no menu

good customer service. good breakfast. good room service.

wifi was initially a bit sketchy but we managed to sort it out

temperature on the hot tub should be turned up. the pool and hot tub were the same temperature.

staffs and breakfast!

location was great; wifi excellent; friendly staff; comfy room; free parking and shuttle service

om service is also from there)

holiday, they were short staffed, especially with the cleaning crew, resulting in very limited room service on this day

staff was rude, there was a lot of construction and noise, the in room service food was cold

the room service was great, as well as being quick, the food was just perfect

d to call front desk for towels and supplies due to lack of room to

nasty breakfast. ..dirty bathroom. ...and late room service

nasty breakfast. ..dirty bathroom. ...and late room service

there had been no room service

staff was super friendly and the breakfast was awesome

feels more like a proper apartment parking on premises just 20 minutes away from river

the breakfast is top of the line

great breakfast and proximity to alamodome

great kitchenette s in room and nice hot breakfast served every morning

wish the pool was heated, kids were bummed about not getting to swim due to weather change

they were very accommodating to early check in and even gave us a later check out due to weather

almost all hotels are not having room service because of the covid but if you need towels or anything you ask for it and they give

i've said before in recent stays there i've never been upset bout the place the room nice the pool great rate it real

they didn't give me a wifi password.

detector needs re hung correctly, the door seperating the rooms lock needs fixed, the swimming pool light needs fixed was out of place floating in the pool

price fast wifi and the fact they waited for us to arrive to check in and having so many things close

timing, {norovirus}, no continental breakfast or coffee, no room service, no valet, trouble exiting parking

rooms were a little small and not enough towels. also, room service closes before midnight.

no room service. no microwave. refrigerator was warm.

no room service

room service isn t no longer room service bringing food in plastic containers is not

room service, no mini bar, no vending machines- very comfortable but lacked the convenience you

room service, view

loved the many options for room service also

no room service

no room service.

how and what the hotel could do for guests, like daily cleaning during our stay and discontinuing room service

SxV

due to covid the restaurants all closed at 9 pm. and there was no room service either.

was amazing, bed was amazing, room service was amazing, view was fantastic, riverwalk accessibility was great, enter staff was

anna from room service was wonderful when i ordered pizza on saturday evening

no room service only front staff no towels no one to pull trash toilet was dirty and tub

i have not had such great room service as the service provided during my stay

room service is every 3 days and have to go to lobby bathroom supplies

i m still not over the fact that there isn t daily room service

food was good and room service was really

there was no room service any longer

we disliked that there was no room service available

room service never came by to refresh my towels

overcharge for room service

they don t offer room service

breakfast, lunch, room service, parking garage everything was excellent.

like the room service, but take a long time for staff to answer the phone when ordering food.

the fact that we pay in cash our room service but we were still billed on the card.

food we ordered from the hotel restaurant with room service was not that good

did not like that my room was next to where the room service staff store their stuff

sucked no microwave no room service with clean towels called at 8 pm for more towe

also didnt like that we could not get any room service as far as food

there is a restaurant downstairs that doesn t do room service and isn t included

did not like the fact that there was no continental breakfast and room service only served was pizza

staff at riverwalk plaza, from the general manager to front desk concierge, facility maintenance, room service, and laundry service personnel

didn t enjoy our room service

no room service

the hotel and room were amazing! and they had room service!

room service with the hotel restaurant ambler was the best food ever

noticed a dirty towel behind the sectional, room service made a couple of trips during our stay, and the towel stayed there

daily room service was missed a couple days. payng to park is annoying but...

waits for others- disappointed not informed prior to booking that housekeeping very limited for room service- though supplies available- hot tub cool

because of covid pandemic had no room service, but was expected!

did not work in the bathroom therefore my hair didn’t get dry room service never showed up to take a look

no room service because of covid but the front desk always had extra towels, sheets

the room service breakfast is a little expensive for what you get

room service was limited due to covid-19 pandemic but housekeeping was always available when

no 24hr room service

no room service

room service was good