breakfast was terrible there was no room service

no room service or housekeeping to come make up the beds

no room service

had limited towels and did not clean rooms or do room service due to their covid restrictions

the room was very nice and clean as well as comfortable and good room service

better room service

there was no room service

breakfast was horrible, there was no room service

there was no room service

was no room service, towel refresh were dirty, did not have enough towels, no pool towels available,

room service was very good

i had a good stay at the hotel. the room service and facilities were excellent.

time with eggs, meat, oatmeal, and plenty of good bread and bagels, plus a waffle machine for the kids (and my husband

breakfast ends too early for night owls. lol.

breakfast was one of the best hotel breakfasts i've had in a long time with eggs, meat, oatmeal,

no cafeteria ,room service, or a boutique for ordinary items trash was visible around the shrub in front of my

room carpet dirty no room service tub dirty had not been cleaned blood on shower curtain

i was told their was room service

the room service

we didn't get room service on the second day

tv wouldn't work for kids

breakfast was good.

swimming pool was great

ur partner hotel) and the breakfast variety is awesome

clean, nice and complimentary breakfast. great value for your money.

room service woman done a great job cleaning our room

room was clean however, there was no room service

staff does not speak english did not get room service for 4 day stay

beds were very comfortable but no room service

no room service

no room service over the weekend.

room service people were very loud, they would yell back and forth down the hallway at each other

room service was very good

the room service and working on the hotel

peeling off the wall, bugs coming out of the ac unit, wet stain on ceiling, never getting room service despite asking at the front desk, having a maintenance guy try to enter my room early

didn t like no room service while we stayed had to request new sheets and change them ourselves which wasn t a

room service 4 3 days did not happened, it was requested.

room service and house keeping provided very fast service despite the hotel being full do to black

have to walk to the bar for ice

i liked the bar and dinner too

in room phone to spa and room service dining did work properly

nice pool & room service

we all loved the pool, room service was excellent

thing, would have liked more drink options for room service, like cocktails, etc

room service was great and very timely

i liked the pool area n beach area. room service was awesome ud83dude0e

very polite and confusing phone conversations regarding room service and request for help with luggage

the pool, casino, the room service, the restaurants

was very upset with room service with the over charge

room service personnel is very engaging and thoughtful

i requested room service from the 1st day i stay there and 2 days later i still didn t get it so i had to get

only thing i didn't like was the discontinued room service due to covid-19

unable to get room service due to the pandemic

-no microwave -no room service

no room service for morning coffee. no help w luggage.

you a full kitchen fully equipped

we had a full kitchen, two bath tubs

the pool

the view and silence at night, the kitchen facilities and the decoration.

e was a huge whirlpool), two showers, plenty of space and it was comfy

when we contacted room service we were told none of the rooms have non-slip adhesives in the bath tubs

like that i had to pay for parking, had to pay for packages delivered for me and there was no room service because of the every other day policy the price was expensive and all the additional

room service is every other day

the room service lady was black if some sort of caribbean decent, i didn't catch her name but she was

room service and housekeeping were nice, professional and respectful

room was big, clean and good. room service is good.

comfortable bed and very quiet at night. like that there was a laundry room next to pool area.

our stay was 3 nights, with no room service, if you wanted new towels, you had to get them from the front desk

had to wait for room service to clean

property lacked a restaurant or room service options

5 days, got room service once

no bar available due to covid

room service food is always delicious

room properly cleaned. room service was awesome. friendly staff.

most items fit room service were good but quesadilla was so greasy i threw up

room service was great

needs room service from kitchen

i tell to a housekeeping personnel and she said that i have to call to room service and i was thinking you are the person that are in charge of the clean you have to do

was no room service sent over even though i had requested it after a week i was there

room service took over 12 hrs just to bring fresh towels and toilet tissue

machine is broken the soda machine is broken it's hard to believe with a 6 day stay there is no room service

no room service , i staayed a week they did not clean the room at all

also the lack of room service

room service was prompt and all staff were super friendly.

i liked the convenience of room service but your room service staff were not particularly friendly either

safe starbucks, food in bar was good but after a long hard day would've been nice to have room service loved the

only issue was that our room phone line could not connect to room service so we had to place our orders in the hallway phone line

service from all levels of staff, particularly the room service management staff who were very kind

had to call room service took forever

smell and outdated rooms , room service came into our room at 9 am without knocking and woke us all up

room service came to knock wayyyyy before my check out time

cleaning people were not friendly at all, no room service , breakfast stopped at 10am and no more food available til 5pm, bathrooms need

the staff was rude at checking. room service didn't show up, even after request

also, room service has to check supplies in the bathroom

) for the entire 5 day stay, our towels werent changed nor was any room service done 6

elevators need to be serviced didn’t get any room service, and the air conditioner was leaking

customer service room service

location to everything! restaurants and shopping center. airport shuttle at no cost.

area had a bar with very poor acoustics- loud- too bright- needs to be more intimate with some form of noise

breakfast was great. room was nice.

clean pool restaurant was fantastic

we aqlso appreciated that the hotel had a shuttle service to/from the

pool looked good

lovely staff, clean pool, pretty courtyard environment. convenient location for my needs on us1.

like the pool...area..

people were doing drugs by the pool

very enjoyable great pool great staffed fantastic

the show you a one bedroom apartment with a living room and a big kitchen for 200 usd for a night

small but pretty and well maintained pool area

even the other guests were warm and welcoming as we walked passed the pool to get to the room

isn t much parking, which could be a problem late at night

the pool is awesome, clean, and fresh water

no where to hang clothes in room. no room service even after requested.

breakfast could have been better.

no breakfast and that s why i booked but over all good stay

shower breakfast

breakfast was not so good

cooking facility & overall room service.

the rude room service the bathroom light wasint working just made loud noise

the room service only happened one time out of three days and never made the bed

wasn't a hair dryer to use, and no coffee for the coffee maker in our kitchen

parking was easy