when we contacted room service we were told none of the rooms have non-slip adhesives in the bath tubs

room service and housekeeping were nice, professional and respectful

no room service, no bar, no restaurant....

room service is every other day

the room service lady was black if some sort of caribbean decent, i didn't catch her name but she was

the hotel has room service

cctv. in room jacuzzi, piece and quiet. room service excellent. soft quiet clean stable beds.

room service order was wrong and underwhelming

needs room service from kitchen

room service was great

no room service for morning coffee. no help w luggage.

comfy beds. free parking and free wifi and room service!

-no microwave -no room service

unable to get room service due to the pandemic

only thing i didn't like was the discontinued room service due to covid-19

property lacked a restaurant or room service options

our stay was 3 nights, with no room service, if you wanted new towels, you had to get them from the front desk

had to wait for room service to clean

5 days, got room service once

the outdoor pool was lovely, too

the room service took 1 hour and 45 minutes

the property's fault, but it would have been nicer to have daily room service

no menu for room service

the pool, casino, the room service, the restaurants

was very upset with room service with the over charge

we all loved the pool, room service was excellent

nice pool & room service

our problems to the lady at the front desk and she was so apologetic and was so quick to comp or room service bill which was a good amount and i didn t even ask for that

in room phone to spa and room service dining did work properly

room service did not show up to clean room

great breakfast, although restaurant was closed for room service when we arrived.

room service nachos were pretty good

restaurant and room service available late

restaurant on site that provides room service has delicious nachos & enchiladas

stayed 2 night and room service was not made the second day, front desk told me it had to be requested the night

), toxic people in the parking in their car, cushions washed but

was food dumped in the parking area and birds were eating it

very friendly, the owner made us feel safe even when the car was in an open parking lot with access street, caneras everywhere

parking ok.

parking was a bit tight because of the remodeling.

very high for such a small hotel with very small pool no room service & cereal i got in lobby was stale

room service wasn t good at all despite i requested a cleaning service at the front desk

room service did not automatically ask you if you needed fresh towels or trash bags emptied or

i also didn't like they say they have room service but they've stopped it

ybe due to covid-19) but they didn't get it removed from

room service was superb

location and that you have a complete kitchen

y cheaper than port parking)

the gentleman working in the office, was very thoughtful and reminded me about the complimentary breakfast, which included coffee, and boxed cereals

free parking a couple of steps away from your room door, so your car is very close and getting to it is

room service never showed.

didn t get room service until second night there which didn t bother me as i went down to the desk and was

a while to have room service get to our hotel

comfortable beds and great restaurant on-site that also offered room service

the next day, the manager didn t reach out, they just told me the room service was already coordinated for the day but when i got back to the hotel at night the room

good parking easy to go out close store and highway

very convenient for airport , good wifi, kind staff

close to the airport and parking was free at the property

there was plenty of parking and while the area may seem sketchy in the dark, it really isn t

wifi was good.

no room service at all while i was there. this isnthe hyatt

we didn't know they had room service until we checked out

the cleanup room service was poor

reported to kia [ ] no room service [ ] no bellman to assist me in my wheelchair--had to walk it in, pushing my wheelchair

and also the room service were very good at fixing our room

eakfast), lack of room service and closed on site restaurant.

room service. i was cold i requested a blanket. they did not send it.

no details on the facility, no times for breakfast, no menu for room service, times listed at the pool did not match reality, no glasses in the bathroom, etc

room service only came once.

room service was poor

room service/cleaning was not not everyday

room service/house keeping for 3 days even after asking the front desk twice

its outdated, the amenities are broken down, nothing available from the reception area, the room service was not good, find elsewhere

from the check in process to the non functioning elevators to the non existent room service to the worst breakfast to the dirty facilities to the smelly corridors to the worst

once for appliances not working and next day room service didnt complete cleaning, no bedding on the bed, dirty linens left in the room and no

clean pool restaurant was fantastic

24 hour shuttle service, great food!! great service

enjoyed my stay everything was perfect i used the shuttle service to the hotel from the fort lauderdale airport we had a late flight but the

people leaving them kids unattended at pool. charge of 22 dollars to park cars.

we loved the pool, gym, breakfast, and location.

the front desk and room service attendants were very nice.

place to stay with poor maintenance, room service are horrible never clean the room or change the towels or remove the trash for 3 days

no way to inform room service that i don't want bedding , towels and soap changed every day

room service didn't change the sheets, only made bed

staff is very friendly. room service was insufficient

no room service where the booking states it has room service as well as online

i ordered room service which was also very nice

i had room service for breakfast and it met my expectations.

first night from room service, second night from the bar

they only gave us on caffeinated coffee pack and when i called twice for an extra packet, room service hung up on me

room service would be nice

we had room service deliver breakfast and it was really good!

room service never answered phone.

room service forgot my bacon with my breakfast and when they did bring it it looked undercooked so

it can be used at one of the stores within the hotel or i guess for room service

the room was way bigger than i expected, it had a full living room and kitchen, separate large bedroom w/king size bed

comfortable king bed and bedding - full kitchen - view of the canals - easy access to pool - air conditioner - great communication with

great pool

perfect location, free parking, amazing and friendly staff

with a pool and on a canal it was clean and well appointed inside

daily room service, plenty of varities for breakfast and clean hallway

liked most of what the hotel had to offer, especially the ease of checking in and the daily room service option

i did not eat breakfast

parking was spacious and we could park closely to the entrance

daily room service, plenty of varities for breakfast and clean hallway

beds super comfy! room service was fast and staff were very friendly!

they provide room service

room service

the room service food

housekeeping was flawless, room service was excellent, and every detail contributed to an unforgettable stay

for two days, there was an exposed outlet with exposed wiring right next to the head of the bed, room service did not come for the first three days of our stay and when they finally came it was at

) for the entire 5 day stay, our towels werent changed nor was any room service done 6

elevators need to be serviced didn’t get any room service, and the air conditioner was leaking

isn’t a lounge, resturant to dine, or the ability order room service

customer service room service

cleaning people were not friendly at all, no room service , breakfast stopped at 10am and no more food available til 5pm, bathrooms need

room service came to knock wayyyyy before my check out time

had to call room service took forever

service from all levels of staff, particularly the room service management staff who were very kind

lack of staff. no room service unless 24 hrs notice.

no where to hang clothes in room. no room service even after requested.

didn't eat breakfast had an early flight

shower breakfast

i love that they serve breakfast in the morning time.

the breakfast was just a granola bar. the coffee was good.

a few staff members were rude with our room service order and the breakfast buffet.

cleanliness and it's not 4 stars but 3 expensive room service

their food was fantastic wether it was room service or one of their restaurants

helped with bags and room service

room service washed dishes too

room service was great

to where the elevators were and no indication that everything was closed and there was no room service

and there is no room service or in room dining

for self parking if your staying at the hotel and maids didn't do rooms twice during stay bad no room service for two out of six

lack of proper room service and cleanliness