a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

room service was a bit late one of the days.

room service knocked on your door until 10:30 p

one of the times we ordered room service it took nearly 40 minutes for the food

i wish the room service menu would be available there too

st toasts) to arrive

no inside car parking

garden and pool area was very nice with a great view to hills and the river

the view was amazing the room was clean the staff was great the breakfast was great

car parking is plentiful, free and secure

the douro valley, elevated and overlooking the river and it's own vineyard

pool and gardens, lots of parking, large tastefully decorated rooms, lovely bathroom, bar, great breakfast, very hospitable management, great wine bar recommended which was well worth a

great pool and gym

very good breakfast

the owner is amazing so helpful cleanliness location how it looks how it smells pool gardens breakfast prices of drinks everything

easy parking

modern - style - design ! parking in front of the room

is a clean and quiet hotel. next to a gas station and with parking. is value for money

clean, modern and very good value with friendly staff and a decent selection at breakfast

room was clean and breakfast was good

clean, tidy, well decorated, beautiful views and lovely breakfast.

room with great views and 24 hour friendly service...good breakfast selection

too many sweet things at breakfast

enty of affordable parking in the city)

had a car so the parking within a gated area was fantastic

parking was a bit different from what i was expecting

excellent room, lovely staff. great location to explore porto from. spa bath was excellent.

- good pillows (orthopedic and normal) - fantastic breakfast in bed with no additional charge - clean modern rooms designed with taste - service

host was so sweet and accommodating. location was beautiful. breakfast was great.

breakfast was served in the common room, and included all you could whish for, including freshly

host was amazing and breakfast was great. tons to do at the location.

private parking at the back

the rooms were lovely, and looked over the pool area and the forest

parking and access smooth, minibar well equipped

room service was not the best on tuesday 26th

we ordered from the room service but it got cold until it reached us

a little bit out of town, need to get a cab everywhere. room service poor selection and quality.

hotel located is clean and well maintained, room service very good and keep rooms spotless everyday

there is no room service, no coffee machine in the room, the decor is super basic and lightning is from ikea

on the one night we did decide to dine i'm the hotel, we ordered room service

there could be a few more drinks in the room fridge, when needed we just called room service

was the most disappointing throughout our stay- one night at the restaurant and another with room service as there were no seats available

was not adjustable and very weak, my partner wh is a size 12 fitted in the bath just, i did not room service made a few errors with our

we had room service for dinner, which was great

the pool is beautiful food and drinks are delicious

the swimming pool is amazing

the peaceful pleasure-filled lord armistice, location the pool and the staff!

they have a gorgeous pool surrounded by nature, and they are building a spa and indoor pool

the pool as a magnific view over the valley, and the river with the deck is the highlight

breakfast started to late though

nearby restaurant and patisserie where you could grab a beer ud83cudf7a however bar was shut and no beers at reception

the pool, gym, tennis/soccer field were very nice

the facilities themselves including spa is pretty outdated but

food, coffee, nice breakfast, gym, spa,

wifi

clean wifi is working perfect 1 minute to the campanha train station and metro the prices are very

bar and breakfast available on site

vibe . drinks at bar after 1am .understated . good staff . you got it just sweet

nice bar where the breakfast is served in the mornings

the staff was so nice. my suite was very comfortable and such a nice hearty breakfast.

was a little disorganized for dinner but breakfast was very good with abundance of

not a problem, but the bar area was small.

free parking , bar on site

the breakfast could be better you should have more contact with the guests

all areas were clean with daily room service

great service, great room facilities, spotless, great breakfast

ee) wifi was not working well in my room: poor signal and it continuously disconnected.

very good breakfast and location, near metro station

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

as we didn t have breakfast included in our stay, the only way to order coffee was from the room service menu which wasn t available till 11am which wasn t ideal

though there is room service)

unfortunately i didn't realise i could eat breakfast in the restaurant, i thought there was room service only

room service / breakfast was also very good

food on the room service menu is not very good 2 free bottles of water would be nice

to pool was tricky and it was cold not many seats

just an advisement- not a place to stay if you are limited in walking up stairs or steps and the pool was very slippery getting as we witnessed two separate people slip on the steps getting in and

every morning to go around, get towels and such before setting by the pool

the spa had one unheated outdoor pool and very warm indoor pool

the indoor heated pool was warm and the area modern decor was very posh

we arrived late and ordered room service about 15 minutes before it ended but it was no problem and we got sandwiches before we

fridge is intended for storing your own snacks and drinks; for anything else, you can rely on room service

hotel personnel was amazing, their hospitality was over expectations: reception, breakfast, room cleaning, everything was really professional

there was a lovely woman making breakfast, she was super sweet with our son (slightly embarrassed by the attention, lol)

good location, comfortable beds, fast wifi

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two bikes

wifi quality was medium

also no room service or any coffee station at the

small and ancient tv, no sign of how to call the recption, no sign for a menu and how to order room service

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

i would recommend to order other food of the room service

drinks at the bar not a great choice of beer. no draft available

didn't like that for everything i needed, i had to go through reception or room service

not able to order room service, nobody answered phone

in room didn't work for room service and location was about 15 mins cab from the main part

hotel is well located, it has amenities, such as pool, spa, room service and restaurant

no coffee maker, no room service, no iron and board, no toiletries like tissues and body lotion, no drinking water or

lite, always ready with suggestions, excellent service - desk and room service)

terrace not open and the bar clsoing so early with no room service

however we wanted a night in after a long day so we ordered room service instead and the same food we would have had in the bar appeared in 15 minutes

room service was a bit hit or miss

selection and options for room service

food and drink quite expensive. ordered room service one evening which took over an hour.

we did not have breakfast at the hotel but we ordered room service one night and food was delicious

i loved that they had room service as i wasn't feeling very well when i first arrived

the hotel was clean and had all the facilities that we required, pool was

nice location, good breakfast, rooftop swimming pool with a amazing view at porto

staff, wifi

small shower, bad wifi

wifi

wifi works in front of front desk only and air conditioner doesn't work either

wifi is very poor and there is a bedroom inside the common room that it's obviously too noisy

we had the room service for cleaning come everyday to change the sheets and towels, which was great

the breakfast was 5 star

such old world charm, wonderful staff, elaborate breakfast

we had to do an early check out before breakfast started officially and the staff left us a

bed very comfy, wonderful breakfast.

room service (dinner) was of very good quality (-)small things for room service (-)room service menu limited (the wine bar has a better menu) (-)small choice of room service. (-) room service menu was a bit weird

great value for money, breakfast was very good, terrace and panorama wine bar are amazing!

we wanted a late check out and that was no problem, we could also store our suitcases for a few hours after

location and the bar with the pool.

must book this hotel, this is in the perfect location, stunning views, amazing sky bar with pool, easy access to both levels of the bridge levels 1 and 14 - it is needed

location. walking distance to tourist spots. clean toilet. allowed early check in upon request.

bar never had any vino left

friendly staff and a nice little coffee bar right next door, ideal for breakfast

nice staff, comfortable room size, good to have a nice bar at the ground floor

you will also appreciate the breakfast in the bar downstairs

the room service not only cleaned our room but also provided a glass bottle of drinking water every day

one night we had room service and the food was also tasty

breakfast in the bar area each morning nicely done, with some made to order options

a great hotel - very friendly and helpful staff, lovely breakfast, comfortable room

wifi was fast inside the room

good location, warm welcome, kitchen and patio and a very good price value.

kitchen is big, functional, there s everything you need

spacious apartments in a well kept property with a kitchen and outdoor courtyard available for guest use

wifi

room service was a bit of a disaster

no room service after 11:30, so if you arrive late be prepared to have nothing to eat

i had asked for the avo toast from the room service menu for breakfast but it wasn t available on both mornings the spa is disappointing

i did not receive the bar code foe the menu of room

really amazing everything is just the best room service food

room service was quick and responsive even in english 4

the room service pizza was amazing.

d menu much less interesting than surrounding

t a deal breaker at all) is that the food, especially room service, was a little on the expensive side

room service/restaurant pricey by local standards

clean room, nice hotel service, air condition, good wifi, fridge in room

the parking right outside the hotel is very convenient

- friendly staff. - ok breakfast. - clean room. - enough parking space.

accessible location, large room, private parking

parking and even garage available for guests, clean small hotell

breakfast was excellent; again the breakfast host lady was super friendly and welcoming

the wifi signal was weak.

best hotel breakfast i've ever had

hope i can go back with my grown kids someday

breakfast was so good

- ordered room service for breakfast and my order was all wrong

room service

reception staff are helpful. room service is good. the room is stylish.

room service had to be reminded to provide soap

at their restaurant is quite limited as well as room service items

good wifi

wifi, breakfast expensive, views, noise

wifi only worked in the bathroom and not the bedroom

room was clean and comfortable, quiet as expected, good wifi connection

wifi don't works well

we even ordered it with the room service once, and it was more than perfect

the room service menu was not up to date

struggled to use my hotel phone so couldn t ring reception was no food menu / room service menu in the room which i normally expect in

very nice staff and room service

room service is great, the food is delivered to the room fast and is tasty and not expensive

24/7 room service

; 4) clean, thick, white

d not grey :)) towels and bedclothes and adequate room service; 5) very polite and helpful personnel

ecial thanks to that girl who assisted us

wifi via the tv set is not the most user friendly solution

central location nice staff and room service great price - value ratio

breakfast room is a bit dark so we declined it

queen beds)

great location! and breakfast was also very good.

it does offer everything you need plus free wifi

great breakfast, very clean room, everyday room service, close to everything.

staying was nice and we had problem with our luggage handle bar

bar open in the evening

the bar in the lobby was a bonus

spacious room, clean, location was fantastic, good wifi , great breakfast a lot of options everything was

- the breakfast / dining room was really quite small and noisy and for that reason we either had room service or ate elsewhere

was beyond expectations apart from room service

room service was awful and overpriced, cold and mostly inedible

good affordable room service for when we felt too lazy to go out in the rain

not ok: door stops broken, water outlet in bath tub leaking, telephone in room broken, app for room service not running

convenient place, near to the scenic spots and bus station. nice room service for food.

a big issue but room service didn t replace items in the refreshment area and had to request them from reception

aning delivering any item, even free items, like ice cubes, is chargeable) and we

good breakfast, and fantastic food from room service as well

dose 3) room cleaning is done around 17:00 4) no proper tea pots for breakfast 5) food quality of room service is mediocre and the delivery is over 1 hour 6) the advertised 6/f bar terrace had no