there is little option in room service, the sandwich we ordered takes 3 hours to arrive, and the dirty dishes we put at the

lastly i went back to the front desk to ask if i can order room service, the front desk person said i can place the order for you so i asked if he had a menu

room service did not have much to offer

food and drinks were available 24hrs via room service or at their multiple venues

the stay-app was also very efficient for making requests for room service and room cleaning, etc

bad arrival/ frustration after we talked to ms diana

- toilets had dirty brown stains - couldn't reach room service for hours - shower was leaking - lobby was leaking toilet water on

we ordered room service and it took more than an hour and a half to get the food

ter being told it would

there is no room service

spacious and clean, if you were out for the day you could leave your key at the reception for room service

no room service

no room service

we weren't aware of some of the rules for room service, but that was quickly solved.

breakfast was amazing and very relaxed in the morning

room service.

location was excellent and clean, no room service boy

finally room service must have a better time to clean the room

room service boy should be there bcz to keep language

the night receptionist to give me fresh towels for next morning ,she refused to give saying the room service will give tomm when they come to clean the room

plus, everyday we had a room service with fresh towels

there is a difference in what you do for room service and what you do for a check out

no room service, average bathroom , expensive parking

kitchen tap splashing water

shower and internet wifi

there's no room service

the idea of the bar in the back and the room service lady was super nice, the face expression of the lady when we arrived wasnt so friendly

we wanted to order room service but there was phone in the apartment.

the bed, room service everyday, pool

the room and hotel decor along with the infinity pool were particular highlights

restaurants and bars are nearby, but aren't so loud you hear the sounds inside

pool was clean, and even though small, it was very nice to chill by it and have a bit of a nice

we felt the pool area could be updated. the shower didn t get very hot.

comfortable couch, very well working aircon and wifi

the rooms were amazing. especially the pool. the staff were so kind. will be back for sure!

view, the room, and room service far exceeded my expectations

there is happy hour/party on the bar just besides

pleasant staff great location and beautiful view over the ocean comfortable bed - nice breakfast

restaurant and bar were excellent

breakfast is served and one can choose from 3 options only.

also the outside pool could be heated

pool area is super cute

boho vibe comfy bed lovely staff perfect location breakfast and pool at klooster

the hotel supplies you with pool towels, which are large

was no pool or direct access to a beach

a small bar near the pool would be good.

it would have been great to be able to order at the bar during the afternoon for drinks

excellent wifi, small but good pool

rooms and kitchenette is a kettle and bar fridge

easily accessible by car, plenty of parking available

the location was good the staff was friendly the room service was good

we really liked the pool and the the aesthetic of the hotel

worth to go especially with kids as they have facilities such as changing areas and a lovely big tree shade, not expensive

worth to go especially with kids as they have facilities such as changing areas and a lovely big tree shade, not expensive

the pool area is nice and relaxing, and sometimes staff even came by to ask if we needed anything

breakfast were amazing

at the bar is amazing

the happy hours are very fun and the spa is great

loved the easy access to the pool and the great pool view

would have appreciate a lock on the backdoor when going to the pool, bar or spa, and we did not have chairs at or table in the backyard

room service is very good and the pool is clean

loved the beautiful grounds and especially the spacious pool

there was unlimited coffee and machine and an honesty bar where you could have beers, wines and spirits

nice, good size pool with loungers and umbrellas around it

location with easy parking

is no room service

room service was best i have never seen

no room service and also no possibility to bring cocktails in glass to the room

the room service is pretty poor

no room service in middle of night

my 3rd this particular room didn t have beach access and the pool was freezing so we didn t use the outdoor patio

i had to pick one flaw, i would say the timing of the meals at restaraunts was slow (not breakfast)

breakfast, which is included, was perfect

the beds and the cabanas at the beach are comfortable with great pool service

the breakfast option is a must. the menu had a lot of delicious options and mimosa bar.

- great italian restaurant - good wifi - smart tv s in each

ambiance, large spacious rooms, restaurant & laundry facility on sight, comfortable bed, nice/helpful staff, access to free shuttle to the town

staff very nice, pool is good, casino

for me the pool is too much in front. maybe they should create a pool more in the back

that there s only one pool

-room service never brought the correct food, something was always missing & it took forever -we

room service and cleaning room services the room had cockroaches and the hotel service was terrible

beach area is nice with enough pallapas for shadow , good room service, the swimming pools

room service was not good

room service should be eliminated

room service would have made the stay perfect (some rooms have them but ours didn t and there was not public laundry) no ice machines or room service

very nice upscale condo with new furnishings, modern kitchen

apartment at the breeze was clean and comfortable and pool very nice

the beach is 10-15 min walking but we had a car ( plenty of parking spaces near the beach) and it was a 3 min drive (-)parking space was not in front of the property. (-)needs to be paved in front of the office in golf course, very dusty, and not enough parking

the best was the private pool

only negative experience is the too many disrespectful people/ kids around/ in the 50 m pool, making lap swimming sometimes difficult

scanner to check-in for parking is not located at the driver s side, which can be quite annoying

the hemingway beach bar requires 2 day in advance booking, and once there, it may take 20 minutes for service to come

buffet is comparable to an all-inclusive, however you get charged $18/person with no discount for kids, and it's the only bfast option in the hotel, a huge rip-off

the kids really enjoyed the pool and beach area

was the size of a domino and we was given one soap our entire stay,was very disappointed in the room service that given, we came back to the room and hair, a piece of nails and rubber band also a

room service staff was very nice even though she don t know english , he did a excellent job when

website was misleading, it stated room service daily, closets in the room , cable tv etc but when twice my room was not clean we

my suggestion would be to let the casino visitor park on the other side and maintain your parking space for hotel guests only

they have improved the wifi, opened a restaurant with great views, there is a casino on the premises

kids loved the pool area, service was ok the restaurant could use a better cook

kids loved the pool area, service was ok the restaurant could use a better cook

the main reception/restaurant area and the pools are gorgeous

it also seemed like a great choice for families, with a kids menu and one of the pools designated as a family pool

pools and most specifically the kids pool are very comfortable and the porches at the apartments are

very very limited parking, you will need to park on street

parking included in the house

there is parking space for rented cars

is helpful and ready to guide your trip, room is comfortable and have good mattress, there are 3 parking spots for guests

i liked the pool area close to the rooms the breakfast was very nice

there was noise from the people who was cleaning the pool area, yelling at each other

clean room, good wifi

to reach the airport and also the rest of the locations, they have all what you need like rest, pool, lot of space to chill and relax, you feel like in a luxe finca as we say all the staff was

the cleanliness and the pool. there is also a gym on the property .

the staff was friendly. the pool area was lovely.