daily room service had been eliminated due to covid

no room service

room service perfect

the hotel provided room service, but learned on check in that it did not

average, nothing special to justify cost, no room service or breakfast included.

bed was comfortable and room was decent. room service was quick and efficient.

lastly, room service is only provided every other day

no room service menu in the room

downstairs was being remodeled, so kids were disappointed the pool was closed, but would definitely go back

the gym facility was exceptional and the views from the outdoor seating were lovely

no laundry facilities

was friendly, clean exterior, great parking

i wish the pool had been open but i understand with covid.

front desk service was attentive and knowledgeable, the breakfast had a nice variety, the gym is nice to have open 24 hours, the room was clean

pool was unavailable

room service with the front desk but it never happened

the location was convenient. the breakfast for room service was great.

clean rooms, great room service!

i ended up just spending more money on room service for food that actually was edible

but room service staff ignored the request

pool was close and laundry

great if you need a kitchen

loved the kitchen

clean rooms with all kitchen utensils freshly washed in the dishwasher

parking is right in front of your door

room enough to park my semi & trailers

pool listed as amenity, no water

also the refrigerator never worked, the ice and laundry facility was closed when i needed it, there was only one trash receptacle, and i never was

the druggies in the parking lot

the rooms are clean, they just added new beds (which are soooooo very comfy), they have hbo, wifi, a mini fridge and microwave (-)the wifi was bad (-)ice room was locked during the morning. wifi didn't work. (-)wifi did not work (+) nice newer flat screen tv with a lot of channels, wifi worked (-)wifi did not work and the staff ignored the complain (-)highway noise was excessively loud, the bed was too soft, and the wifi never connected (-) the hotel staff was courteous enough to reset the router, but the issue was not wifi signal, but the internet itself

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

the place is quite and the management was nice and helpful good parking

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

was no breakfast or pool, they over charged me, and they called an hour before check out and told us to leave so

friendly staff parking lot clean no drama or loud music late it was very peaceful

they did not offer room service and you have to get in the long line with many people not wearing masks to order and

for instance, bring out the room service carts for guests to use

didn't originally know that i had to request basic room service for trash removal and fresh towels

room service to include breakfast would be nice

also 9pm cut off for room service was disappointing

room service was difficult to get and was not picked up in the hall all day

only room service, cause of covid. slightly disappointed!

room service was fast and the food great

room service was not over priced

no room service despite covid - seems keeping us in our room would ve been good

the room service was awful. it was expensive and arrived cold.

arrived friday night and room service would not pick up despite me calling an hour before room service stopped

also, service fee for room service - don t like

i loved the food from room service as well

room service could have more food options like a salad with a protein

no mini bar or room service

room floors are not carpeted, shower area has no curtains so water splashes all over the floor no room service

were many homeless in the area, so street parking was not really an option you have to ask for room service otherwise it won t be provided

there was no room service on the menu for the hotel at the room was not correct

saying you have room service was a stretch

and it never occurred to us that a kind of chi-chi hotel wouldn't at the very least have bad room service

no room service past 3 pm

shower didn't work properly. room service comes before 9am then not again.

room service ends early, so dinner isn t an option

room service only until 3pm is not ideal

the room service and breakfast was excellent

courteous staff, complementary shuttle service is great, clean rooms, good room service overall.

parking very tight. noise from streets. no room service.

i would have liked for the restaurant to have been open and room service, so i didn't have to go out for every meal, but this is not always doable really for

the check in staff were so kind when they learned we were honeymooning, they hooked us up with room service of wine and chocolates

prices of room service and the prices of food at the restaurant were a bit more than i expected

not heating room service

terrible we ordered room service the next morning-only to receive a paper bag with our food in paper boxes, with

we scanned the qr code for room service the next morning and the qr code was not working - we tried both our cell phones

no room service for food

a hot tub with the pool; wish there was room service; pool open later than 10 pm would be

have improved our visit would have been later hours for food and perhaps, but not necessarily, room service

5 star hotel with no room service

we were looking forward to room service, however, it was not available during our stay

room service breakfast was cold; forgotten items took 10 minutes to arrive.

there is no room service and housekeeping is every other day of your stay

great location. nice room and bathroom. comfortable beds. good room service.

the food we ordered from room service from the restaurant was really good

room service prompt and friendly

ordered room service for kids and they loved the food

scrambled eggs from room service

the room service was great

ultra clean daily in-room service

room service breakfast was excellent

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

professional staff, prompt service, from room service to front door

they messed up on my room service breakfast

early check in, price. nice room. friendly staff.

super clean. friendly staff. bar had some unique cocktails and decent food.

even the food from room service was good (which never happens) (+)conveniently located, cute and chic lobby, close proximity to restaurants, room service was via text which was very (+)fantastic staff. all the amenities. 24 hour room service! the view! (+)excellent room service food, staff helpful and friendly (+) it's a lovely hotel- just don't like the fact they use boxes for room service, but other than that- superb (-)restaurant currently closed - lots of great dining options nearby, but room service would have been lovely (-)room service is quite limited when it comes to the selection of food (-)room service skipped out one day. (+)room service meal was just average but delivered in timely manner.

room had a separate shower that

rooms are lovely and clean, we also sampled the gym and the breakfast area and all the facilities are really top-class

everything was great and clean. the bar downstairs is very cute.

the beds very extremely small and could barely fit my kids

clean central location courteous staff in room service

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

cleaning woman didn't clean our room the first night & room service was a little limited

front desk was very rude room service sucks valet is expensive

declined room service for the day but the maids tried to enter several times to clean the room still

room service was mediocre in options and quality maybe because hotel restaurant has been closed and

room service prices, there is a surprise the tax service and room service fee

also they charge a bunch of fees for room service and also city taxes and another tax every night

for incidentals on a credit card upon arrival - especially if a guest is not going to be using room service etc

and mother's bistro for room service can't be beat

not like the restaurant food i ordered for room service, also totally overpriced sadly portland downtown has changed a lot and it doesn't feel

room service was very quick

i had ordered room service from the lobby restaurant and didn't finish it in one sitting

staff were friendly and helpful from front door to room service

lemon lavender scone was perfect. the room service was fast and easy.

could opt out of room service and get a $5 credit at your honour bar

room service

no restaurant on premises. no room service for food

restaurant and room service aren't open right now because of covid, but we don't blame the hotel for that

i tried the room service options, but apparently, i was not in the correct time frame for service

next room, maybe 807 or 809 , ordered room service but staffs did not clean up on my front room

room service due to covid

get 24 hour room service

* room service food was great-tasting and great value

room service hours seemed limited

room service food was nearly inedible

room service menu and the lobby needs a restaurant and bar which is open always or late

my only critique was that it was not clear that tip was already included on room service when i paid online so i tipped twice

the gym and pool are absolutely breathtaking

have a great indoor swimming pool and hot tub on the 19th floor and an excellent restaurant on the 20th

no room service despite it being advertised

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

is no room service no please to eat breakfast and for cleaning the room i have to call before 24

24-hr room service, including ice cream delivery right to your room, is a very nice amenity

i am super picky and only have one miss for this property which is due to covid, and that is no room service right now

great room service

normally would have great room service if not for the china

used room service and meals were very good and not too long wait time

the room service breakfast was really good.

beautiful rooms and lobby. room service was very quick.