lastly, room service is only provided every other day

no room service menu in the room

bed was comfortable and room was decent. room service was quick and efficient.

parking lot was not lit well

friendly staff, close to our kids and shopping

no room service

the hotel provided room service, but learned on check in that it did not

however, someone on our floor had room service and

is makes no sense to me)

daily room service had been eliminated due to covid

people loitering in the parking

the place is quite and the management was nice and helpful good parking

the elder lady in charge damn near tackled us in parking lot yelling that room is for 1 person & he's not allowed in

service quite like that and for that reason, but judging from the thug life jamboree in teh parking lot, probly would have ended in tears all in all, might be a great place, i'll never know

friendly staff parking lot clean no drama or loud music late it was very peaceful

bar, room service, hot tub

clean rooms, great room service!

i ended up just spending more money on room service for food that actually was edible

the location was convenient. the breakfast for room service was great.

but room service staff ignored the request

loved the kitchen

the kitchen

parking is right in front of your door

the fully equipped kitchen came with utensils and cookware

hotel in the states i ever had, i love everything pool, breakfast, snacks, wine in the afternoon

hotel with the best free breakfast & most comfortable beds i ve ever slept in

the indoor pool

clean well-organized room. pleasant staff. breakfast was good. easy parking.

hot buffet breakfast spread, swimming pool

toilet height is very low, okay for a short person or kids, hard on the knees of an average height person

only room service, cause of covid. slightly disappointed!

no room service despite covid - seems keeping us in our room would ve been good

room service was difficult to get and was not picked up in the hall all day

covid times...no restaurant, no room service, no cleaning service,and no gym.

able to travel with my two dogs, ordering them room service for breakfast and walking around the property

room service could have more food options like a salad with a protein

the room service was awful. it was expensive and arrived cold.

room service was not up to the mark in cleanliness

arrived friday night and room service would not pick up despite me calling an hour before room service stopped

only thing wrong with the stay was room service breakfast

room service should run until 11 pm

the check in staff were so kind when they learned we were honeymooning, they hooked us up with room service of wine and chocolates

the beds and bedding fantastic! so awesome! no restaurant or room services. otherwise fantastic

and room service food fantastic

i would have liked for the restaurant to have been open and room service, so i didn't have to go out for every meal, but this is not always doable really for

do not provide room service

shower didn't work properly. room service comes before 9am then not again.

and it never occurred to us that a kind of chi-chi hotel wouldn't at the very least have bad room service

there is not room service to clean while you are staying so don't expect your bed to be straightened up or dirt

no room service past 3 pm

no mini bar or room service

room floors are not carpeted, shower area has no curtains so water splashes all over the floor no room service

we wished for more food variety and room service. parking is expensive.

were many homeless in the area, so street parking was not really an option you have to ask for room service otherwise it won t be provided

was no room service from the restaurant downstairs

prices are a bit high; room service menu and restaurant menu a bit lacking on regular type foods

not heating room service

restaurant had limited options in food and liquor, plus, no room service.

prices of room service and the prices of food at the restaurant were a bit more than i expected

no room service for food

room service breakfast was cold; forgotten items took 10 minutes to arrive.

have improved our visit would have been later hours for food and perhaps, but not necessarily, room service

the room service menus were also more comprehensive than another hotel nearby and the espresso machine

only one restaurant and was closed on sunday and monday. no room service.

the morning room service was 10 minutes late

they messed up on my room service breakfast

then to top it all off, the room service guy came on to my wife while i was out of the room getting coffee

professional staff, prompt service, from room service to front door

early check in, price. nice room. friendly staff.

super clean. friendly staff. bar had some unique cocktails and decent food.

note that, due to the covid-19 pandemic, there is no room service breakfast, although there is a take-away pickup breakfast which you can order from

room service was excellent - food was absolutely delicious and prompt

room service arrived 20 mins late and not very hot and was missing the toast

large bathroom. very fast room service. delicious eggs! friendly and helpful staff.

ultra clean daily in-room service

room service was great and the food was delicious

great location. nice room and bathroom. comfortable beds. good room service.

room service or amenities like complimentary toothpaste packets

room service prompt and friendly

room service tray left in the hall took a day to be removed.

for incidentals on a credit card upon arrival - especially if a guest is not going to be using room service etc

excited to try the restaurant since we received complimentary drink tix and the idea of ordering room service too but we missed them since they are only open for a short time

and mother's bistro for room service can't be beat

there was every convenience & luxury you could want - pool & hot tubs, fitness room, room service, a wine & chocolate shop, an evening reception, a delicious hot breakfast

also they charge a bunch of fees for room service and also city taxes and another tax every night

this coupled with the great in-hotel facilities including restaurant, room service, gym, laundry, business centre, reception and daily

clean central location courteous staff in room service

declined room service for the day but the maids tried to enter several times to clean the room still

cleaning woman didn't clean our room the first night & room service was a little limited

front desk was very rude room service sucks valet is expensive

staff, room service and clean rooms.

* room service food was great-tasting and great value

next room, maybe 807 or 809 , ordered room service but staffs did not clean up on my front room

room service due to covid

i did not order room service.

even the food from room service was good (which never happens) (+)conveniently located, cute and chic lobby, close proximity to restaurants, room service was via text which was very (+)fantastic staff. all the amenities. 24 hour room service! the view! (+)excellent room service food, staff helpful and friendly (+) it's a lovely hotel- just don't like the fact they use boxes for room service, but other than that- superb (-)restaurant currently closed - lots of great dining options nearby, but room service would have been lovely (-)room service is quite limited when it comes to the selection of food (-)room service skipped out one day. (+)room service meal was just average but delivered in timely manner.

that the bar attached allows us to bring drinks to room which is a must for parents of younger kids, probably if any age really

kids friendly

rooms are lovely and clean, we also sampled the gym and the breakfast area and all the facilities are really top-class

location, clean, helpful staff, stylish interior, spacious room with city view, bar and restaurant under one roof

references to wine

room service was invisible while providing great service

i had ordered room service from the lobby restaurant and didn't finish it in one sitting

staff were friendly and helpful from front door to room service

restaurant and room service is not in operation

) the room was incredibly clean and well maintained with room service available from two restaurants

the imperial restaurant had an excellent brunch with option of room service

the room service corned beef hash and big pic of dick chaney haha

no restaurant on premises. no room service for food

could opt out of room service and get a $5 credit at your honour bar

limited room service menu after 9pm.

the room service breakfast was really good.

room service

great room service

used room service and meals were very good and not too long wait time

room service food was nearly inedible

room service menu and the lobby needs a restaurant and bar which is open always or late

my only critique was that it was not clear that tip was already included on room service when i paid online so i tipped twice

loved the pool/hot tub/gym

the gym and pool are absolutely breathtaking

breakfast was over priced, had to pay for parking at the hotel and overpriced, no refrigerator, room service was over priced, fee for someone bringing our

no 24-hr or late night room service. couldn t get food after 11pm.

there were more restaurant choices on property and the room service menu had a bit more variety

it was very comfortable , very clean, room service was delicious food, staff were incredibly friendly and location was perfect

the next day, i was curious about room service and tried to call the front desk about 20 times and no answer

room service is only for breakfast

i am super picky and only have one miss for this property which is due to covid, and that is no room service right now

only issue was on our last day we called down to order breakfast for room service, we were told it would take 45 minutes

24-hr room service, including ice cream delivery right to your room, is a very nice amenity

no room service despite it being advertised

also, room service comes from cheryl's on 12th

nearby cafe does room service for coffee and food

i enjoyed the room service, french toast was yummy

a classy & affordable restaurant they refer to around the corner that offers room service, cheryl's, that has a bakery and 4 star culinary menu expected of portland

the shower was modern and water pressure was great, hot water and i really appreciated that room service was only on request

i didn't get room service from cheryl's on 12th but it's a great substitute for on-site room service based on

they do room service delivery s also

laundry in the building for a very fair cost

it had a kitchen for cooking. wifi was strong

it was a little inconvenient trying to access some of the hotel amenities like breakfast and the gym

t there was a wedding happening)

style, friendly courteous staff, two restaurants on site, snacks and drinks in hotel room, good room service, quiet clean elevator

room service was fantastic, service impeccable and great location.

it would have been nicer to get room service without asking, but staff was friendly when i needed new towels / supplies

no room service

housekeeping staff had forgot to clean few things during room service and forgot to refill shampoo n soap supplies

their hours didn t match my schedule and room service wasn t 24/7

construction which was a mess i had room service they got the order wrong and it was cold

it was too late for room service but i was still able to order from the menu and pickup in bar.

thinnest tp ever had in my life first hotel stayed in my life with no bath tub call in room service must be picked up yourself