no room service,no drinking water in room

on second day, we asked for room service and they just fixed our bed sheets

expansive breakfast and waterslide in pool.

breakfast was not desirable.

parking was limited

the denny s staff and room service were great

no room service

was annoying that when i called about room service they just said it was closed and didn't suggest denny's pick up

room service only came a few days even though we requested each day

you can even order room service from denny s to your room

very comfortable beds, large rooms and quality room service. great overnight option.

food was terrible, we ordered room service and it was in a box, the potato wedges i had were cold

nice king room with a very comfy bed , room service was excellent and fast , close to all amenities as well

there was a snack bar in the lobby

were shocked to find out the kids ate free at the restaurant here no matter what meal

they had good breakfast.kids enjoyed the pool.they had laundry , gym and room service was good.

the best service, every employee is excellent. perfect breakfast serving, perfect room service.

the room service was very accommodating and

room service. we need to pick up some items at the frontdesk. but overall it very good

eaning) every day which was also really nice

access, friendly staff, room service available late, very clean

room service was fast and courteous

broken coffee machines - had to ask if they can bring us room service - coffee - instead - had to go to nearest starbucks for 1 small complimentary

room service took a long time

great food and room service staff very professional and helpful

no room service during covid location

there was 1 kids channel that only played cartoons half the time. could use atleast 2 channels.

no juice boxes for kids for breakfast.

pool and waterside were fun for the kids!

breakfast was good and the lady in charge was keeping everything very clean

comfortable bed, dove products in pump style (not 1 use small bottles), restaurants on site, room service, fenced dog park space, great shower pressure and jacuzzi (+)comfortable bed, good room service and nice shuttle driver. very helpful! (+)comfortable room awesome room service from the restaurant the long term parking is a bonus (-)restaurant hours not clear and no info in the room for food menu for room service. (-) i could not find a breakfast room service menu either, just the evening menu (-)amenities were closed because of covid and room service was extremely slow (-) there was only room service, one girl taking orders, and running food to rooms

very clean and comfy! shuttle to and from airport is short.

nice to have bar and restaurant onsite with good breakfast

only open breakfast and lunch supper at the spors bar only too noisy and not suitable for

parking was ample, lot was well-lit

try the onsite restaurant

room service was great

ordered room service and by the time it got to our room it wasn't very warm still

restaurant was horrible, was looking forward to having room service and breakfast in bed

used it for room service

my email asking about shuttle bus wasn't answered.

the breakfast is only continental. how i wish it s a full breakfast.

the onsite coffee maker, coffee available in lobby and free breakfast

mmy) and the complimentary shuttle service to the airport, the value for the price is

liked the easy check in, the room was nice and clean and comfortable, the food from jts bar and grille attached to the hotel was most excellent

front desk staff was great, gym was pretty good

excellent pool and hot tub area as well

paying for parking for a 4-day trip. should be included in the rate.

we had lots of fun playing in pool which we pretty much had to ourselves when we were down there

was nice & big, comfy sofa, bar fridge was great for water and to keep meds cold

but no room service is provided in aug

rooms are very comfortable and large. room service menu is good and food was delicious.

paying a delivery fee for room service

gym area could be more developed and the hot tub spa would have been a bonus if it was open

pool/hot tub closure, no gf bread options

location (near our destination), room is clean, quick to deliver what is requested from room service, blackout curtains (-)room service twice (+) when i went to get tea was told i could have texted and had it sent to my room free of charge, room service was (+) room service was quick and easy (-)couldn't get any from the front desk or i would have had to pay ridiculous amounts for some from room service (-)vending machines should accept cc, maybe room service? (-)of daily room service, having to ask for soap & towels, coffee/tea supplies, blank walls in suite 128- no (-)room service closed way to early and text to order room service makes no sense if they just phone (-) no room service (-) the room i got had a horrible bed, no ventilation, and only one towel with no room service for our 2 day stay

i prefer wifi that is a little more secure. feels safer when it s a dedicated system.

like doing my laundry and using the fitness center at the same time because it's right next to each other

the bar is great love the decor and ambience and the staff are friendly and fun

not enough front parking

also outstanding service in all areas: front desk, restaurant and room service

zero food on the premises and zero room service for food

i ordered room service breakfast the next morning to find out that it was mostly from an in-hotel starbucks

booked for the convenience of being able to go to the restaurant or the lounge or even possible room service

4404 restaurant is not that great and there room service is a joke

food from room service was fantastic

food was good and fairly quick room service, staff was great

toast was burnt for breakfast room service but the rest of my breakfast was great

check in service and room service, front desk ' fazil' was very professional helpful and courteous

the room service was not good at all it was too salty i could not eat it at

room service never delivered

limited room service menu and we were served off food at breakfast

on my second night, i tried the room service

the location was great for a function i was attending. room service was quick and polite.

and the doors do not seal properly

everything was good, food was awesome, room service was awesome

room service was excellent. extremely comfortable bed.

assign was across from the pool, it was very noisy til 10:30 pm, looking outside the window all we saw was the air

pool was not what i expected

the parking was pretty much full, no where close to park.

the room was clean at check in but no room service for 3 days is not acceptable.

bed was comfortable no room service due to covid- good

room wasn't cleaned for room service during the day and then house keeping came late in the day to see if she can do up the

didn t like that there really isn t a room service offer

better room service

room service are not regular everyday as stated in the bathroom which is understandable, but for 4

ordered room service, which is on the hotel description in every elevator, and dinner would be brought to

we ordered in room service for supper and it was really really good food

deceptive in getting the room serviced by the cleaning staff, according to desk we had to ask to get our room done up with

the staff are also on time with their room service

beds, modern design, valuable breakfast, good parking, no animals, pretty good wall insulation, clean bathrooms, lots of closets, clean room

the pool was nice. great breakfast selection. nice rooms. upgraded to a nicer room.

free coffee and hot chocolate for kids in a lobby was a big plus

the whole pool area was well equipped as was the gym

wonderful staff, clean, great pool & hot tub (no kids after 10pm and pool was open until 12am), and amazing staff

24 hour gym was awesome, as well as hours for pool and breakfast

clean. good bed. friendly staff. my wife enjoyed the gym!

the pool was great for the little kids

the complementary breakfast was delicious with food variety

kids running in the hall coming back from the waterslides

the room service took over an hour and it was cold once we received it.

room service was unavailable

maid walked into our room while we were sleeping at 10:00 am didn't bring our towels when asked room service had us on hold forever and maid also tried rushing us out 20 minutes to our checkout

denny's restaurant right at the hotel with room service

patio was dirty and room service would have been nice late at night.

great, food could have been cooked better beds were comfortable, however we did not receive any room service just new towels and two bags of garbage

the kids loved the pancakes and eggs

parking by the window on the bottom floor

ease of parking

breakfast exceeded my expectations

i ordered room service twice and both times and i was greeted with a smile

clean and new hotel with a nice swimming pool for the kids.

location, clean, cozy, nice pool and hot tub, quiet

parking is a bit tight.

pool

i liked the option of choosing when to have my room serviced and receiving a reward for the days i chose not to

friendly and accommodating. clean and bright room. good size too. room service was great!

front desk, housekeeping and room service staff were smiley and friendly, except a few at the front desk did not look to be

nothing offered especially during covid not even room service.

no room service

didn't have anyone ask for room service, had to ask for more supplies.

as having room service front desk staff not helpful with this in any manner as a member who stated for 9

room service wouldn

was able to obtain a plastic bag from the room service

though smittys attatched to hotel and in hotel it says room service smittys would not deliver cespecially for people who have walking

no room service and no complimentary water bottles

channel 3 - ctv or something) and no room service menu

no room service or robes

didn't like that room service would take long in this small building

room service would be nice.

bed sheets didn't fit the bed

well when you get room service for two and only one person gets the food

in on a queen even after room service

nothing really. but i could have done with a little room service

feel you could use a restaurant or have one in the hotel for ordering room service or even bringing up a nightcap when you don t have the time to go for a walk

cold coffee with my breakfast. i also ordered coffee for room service and it wasn't very warm

with room service was impossible

the room service staff rushed my order because i travelled all day

had room service for breakfast, very good food and excellent service.

the room service food was excellent

reasonable good room service but a limited menu

nice modern rooms and room service

liked the location and room service

no late night room service

was busy during dinner hour -- we ordered room service and the food took +30 minutes longer than expected

room service was bad, beds weren t nicely made, didn t get any refills for coffee/ sugar and

not even room service was available

no room service

no room

like the style of the suite but the room service and the stuff should be upgraded the stuff were good i just wanted them to be more

get room service was a 4$ charge and 18% gratuity, no designated smoking area, jetted tubs when turned

to order room service saturday morning, no one answered, but i do understand there were a lot of rooms

the pizza we ordered from room service was delicious

one night kids kept use up to midnight

good gym, awesome staff.

wanted to have coffee in the morning and wanted for room service

were disappointed by the room service - provided by chop steakhouse as referred by the front desk

no room service after 11:00 pm vending machines weren t stocked

wish there was later options for room service but otherwise it was a great stay

room service came in me and my s/o were still asleep

the staff treated us with respect , from the valet, front desk to the room service.

by that time we just got room service

rabha did our room service and she was amazing every single person i interacted during my stay have shown great

we ordered room service for breakfast and it was really tasty

was small coffee , maker didn't work, bathroom fan didn't exist, no ice, had to use room service, fridge was not cold

room service, you need to go downstairs yourself to order food; there s nothing around the hotel,

beds were comfortable. the room was clean. room service was there when we wanted it.

and she couldn't give me any at reception, she had to ask room service to bring us the items

room service

phone is not working we have to go all the way to the front desk to ask for room service and that is kind of a hassle

the only thing i would want would have been a paper room service menu instead of a qr code.

we ordered room service for breakfast and that was very good and quick

nice clean room. lighted makeup mirror. room service was prompt, the food was hot

the communication for the room service was not very good. the breakfast i had was only ok.

tried to order room service and had to go to the lounge to take a picture of the menu for others in the room to

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

would of been nice if there was a bar in or by the hotel to celebrate after canada beat mexico in soccer

having rickys room service in the hotel for breakfast was good ud83dudc4d convenient

breakfast was a great value and the staff accommodated special requests for my wife and i

coffee was weak at breakfast.

their room service could be improved

the room service was great, and check in was very easy at the front desk. kind staff all around.

room service food was outstanding

at the hospital close by and the mall was right across the street, due to covid it restricted room service etc

the room service are just in the morning and you have to book them, if you miss them so good luck for

big tub (we had a jacuzzi suite), liquid soap and shampoo in dispensers, beautiful decor, and room service (+) room service was amazing (-)bad point was we tried to order room service for breakfast sunday before we left but was told we would have to go to the dining (+) we ordered room service several times and they were super efficient and the food was excellent (+) the bed was comfy, room service was decent and fast, and the breakfast buffet was cheap and filling (+) the food was amazing and loved the fact we could order room service (+) the room was clean and room service made sure it was so through our stay (+)staff were friendly, especially the room service! (+)room service was actually amazing, and reasonably priced (+) the room was spacious, the bed was comfortable, and the room service was convenient and delicious

tv channel choices are basic, no bubble bath for spa baths, some rooms have little to no plug ins and no where near the bed

and with the supermarket next door, laundry on site, and solid amenities it made for a really convenient stopover

the hotel was quiet, the restaurant was great, parking was great.

only thing i would want to be diffrent is to have instruction how to use spa bath lol

the food from room serviceg

would rather have been in main building had room service and food was not

beds were comfy, your meal room service was yukky

and lastly, needed accessible parking for the wife nope, others were parked in those spots without the appropriate tags

we had a sad view of some construction and a vacant parking lot but overall, would stay again